I had been at Watermark Brewery in Stevensville, MI. I ordered the lobster quesadilla, which comes with a side of pico de gallo. The guy hands me my bag and this was such a disappointment to... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Information provided by various external sources
Cousins Maine Lobster is the leading provider of the freshest Maine lobster rolls on the west coast. Our Maine lobster is sent fresh, straight to California, where it is served 24 hours later at east coast prices. Cousins Maine Lobster prides itself on...
Contact info
West Chandler Boulevard 10717, 91601, Los Angeles, United States
- www.cousinsmainelobster.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
$27 for a small lobster sandwich
$27 for a small lobster sandwich. And it tasted bitter. Not a fan. This is just a ripoff.
The food was good but expensive…
The food was good but expensive, $28 for a 5 inch lobster roll with no sides or a drink..... come on 🤣
Dave your money and your time it's not worth it
Waited since 2012 to try this. Super disappointed and wish I could get my money back. This is running purely on people wanting to try them because no way they are getting repeat business. One the order I placed on app in parking lot not ready. They had to ask me the order details and still gave it to me without the extra butter and lemon on the side. The sandwich to be the same looked completely different from each other. My mom said hers was soggy and fishy tasting. Mine was fishy tasting not like the lobster I had on Valentine's Day. I was very grateful I didn't purchase anything else. The staff had no clue and seemed possibly under the influence. I really expected more all the way around. The truck wasn't even clean and I snapped a picture. Just saying if your representative of a brand and use the TV shows to boost you. I'd expect some professionalism but would have overlooked it if the food was good. Straight up a zero what's going on with the sharks and the cousins.....???
Cousins Maine (Harrisburg)is a joke
These folks are like a bunch of kids that took their parents truck and are trying to make fast money. The food was cold and ill prepared. They had no change, no electronic payment and were late showing up. Wasted good money on non-refundable crap. Do better.
Advertised they would be on site with…
Advertised they would be on site with online ordering and debit card transactions however they arrived late and had there system “was down” so they were only taking cash orders. Food was not ready to be served and soup was cold
what a disappointment
I have wanted to try Cousins Maine Lobster ever since it was on Shark Tank in 2012, today we finely had the chance. The truck was parked at our local Low's in Santa Maria CA. WOW what a disappointment! We ordered two different lobsters rolls, tots and clam chowder for $82. We ordered on-line and were given a time and order number for pick-up. We arrived at our pick up time and were told to wait about 5 min. 25 minutes later our order was ready, The clam chowder was OK, the tots were mushy and the lobster was flavorless. What a waste of time and money
Visited Cousins Maine Lobster truck in…
Visited Cousins Maine Lobster truck in Union City, Tn today and was very disappointed. I had ordered Lobster Bisque from them on the past and was very satisfied with the amount of actual Lobster in the Bisque. Today my large Bisque had very very little to none. I don't think I'll be back and won't recommend.
Overpriced, very little lobster, don't waste your $
This time I ordered the tots with lobster because I wanted to give them another chance. I was so disappointed to pay almost $24 for practically only tater tots. Not going to order from them again.
Lobster okay but overpriced for amount of food
Could not order online using the app. At least the line at the window was not long. While the lobster was tasty, it was something off a kid's menu - very small amount. I have lived on the Maine coast and know what lobster rolls should be. Not worth $24.00 for the small amount
One and done
We saw this food truck at a Christmas festival in Maiden NC We had seen It around other places and decided to give it a try. We wanted a cup of bisque but were told that they didn’t have any. A warm soup would have been a perfect on this chilly night, but apparently they didn’t see it that way. We got the warm lobster rolls instead. They were delicious, truly outstanding in flavor, but they were obscenely expensive. They were tiny, and definitely no where near worth the outrageous price. It’s is definitely a “one and done” experience for us. We won’t be back. Two stars is generous, only because the flavor was good.
Not Worth The Money
The good news is, the food is very, very good.
$22 for a small lobster roll. And I mean small. For an extra $6, you can get extra lobster meat. This time I splurged and spent the extra $6. Honestly, to me, it didn't look like there was any more meat than the standard small lobster roll. $28? Really?
The Lobster Bisque soup is good also, but $11 for a really small bowl. Cup-size to me.
I usually treat myself on occasion, but this last $40 venture really turned me off. So not again..
#rude east coasters not even xd
Calked very
Rude spent almost half hour writing review changed my phone don't smaller as the trydtpilot submit button was hidden by samsung keyboard n gbuarx then came back the tab auto refreshed and u list all the text
Buggy platform tilif
See Shark Tank mark
cuban ppl if color friendly muy nal
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








