A great website and very nice to that I can order a custom made product. Some of the later communication was in French only but that's only a minor annoyance. I received my knife around 2,5 weeks la... See more
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I could not get the product I wanted from our local retail store. By contacting Laguiole on line, they fulfilled my order and it was sent to the US in record time. I am very impressed, and I have to... See more
Order date: 19-03-2015. Order Reference: CMD-8650 Todays Date: 30-04-2015 Goods received?: NO! I don't understand how Couteau Laguiole track their parcels, becaus I have received this in... See more
Company replied
This is a beautiful shaving implement, I had it personalized with my first name written on the blade which looks good, but it should have been centralized instead of being close to the heel. Del... See more
Company details
Written by the company
Laguiole personnalisé – Coutellerie de luxe . Offrez un couteau laguiole sur mesure, fabriqué selon la tradition de la grande coutellerie française. Chaque pièce est réalisée avec soin avec l'ajout éventuel d'une gravure en relief sur le dessus. Un cadeau d’exception, symbole de raffinement, d’authenticité et de savoir-faire artisanal.
Contact info
Le Mas, 63550, PALLADUC, France
- 0477589750
- contact@laguiole-france.com
- www.couteau-laguiole.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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very happy with my purchase
The quality of the knife is authentic and it really match its description on the web site.
Shipping to South Africa - Aaaaaagh!!!
Order date: 19-03-2015.
Order Reference: CMD-8650
Todays Date: 30-04-2015
Goods received?: NO!
I don't understand how Couteau Laguiole track their parcels, becaus I have received this invitation to "rate my experience" - yet, there is nothing to rate except the ease of the ordering process on the webb. I ordered a customised knife on the date indicated above and still have not received anything (one month and 10 days later - while the website shows 9 day delivery to Afrika...). What makes Couteau Laguiole think that the order is complete? Can they produce a signed document or some sort of tracking method for this? My status in my account also changed to "no previous order history".. So, apart from tha amount of money that left my account, I have no account record on their servers of this transaction ever happening... Can this be?
Couteau Laguiole please sort this issue out and I may considder writing a more positive reveiw.
Sincerest yours.

Reply from couteau laguiole
Straight razor
This is a beautiful shaving implement, I had it personalized with my first name written on the blade which looks good, but it should have been centralized instead of being close to the heel.
Delivery was nice & quick all round very pleased.
Daren
Very good value, for a traditionally made Laguiole.
The knife I bought represents extremely good value. It is as good, as the Laguioles I own from other, well known companies made in France the traditional way, but at a fraction of the cost!
Absolutely fabulous
This is a gift for the Master of our Masonic Lodge. The knife is perfection and the engraving is superb. I know he will treasure it.
produced a knife in my desire, with a perfect service all around
According to initial difficulties in my order , I have
contact with Jean of the service
and than I was perfectly
helped , all my wishes were respected and taken into account .
Thus, I have received my Laquiole for custom work
Thanks to Jean from Service of
Actiforge France
excellent service and highly recommended
Bought a Laguiole knife online and it was delivered promptly with good packaging. I also had my name engraved on the blade and it certainly meet my expectations. Quality of the knife is excellent and very fine craftmanship. Overall, I am very pleased with the purchase and services. Will recommend anyone who wishes to buy a genuine Laguiole knife to purchase it here.
Feeling Satisfied but not awesome
I bought a pocket knife with cork screw which I saw in website. Delivery is reliable, it reached in 5 days of the purchase. For the product, I do feel satisfied but not awesome because it doesn't seem like very new to me. There are a bit of grease in the line like it was polished but not clean properly.
A thing of beauty.
I received my knife quite promptly, considering I opted for the free delivery. Beautifully crafted and presented. I fully intend to purchase more knives from this artisan.
Merci bien
Marcus.
Very Happy
My new wine opener arrived as described and included a leather holder that was not expected. ordering was easy and they accepted pay pal.
Fast prompt service and a great price
i ordered a knife and spoon set selection from the wonderful products manufactured by them. I could not believe it that from the ordering and payment process - the order was received France to Australia in 7 days! Exceptional service and a very comprehensive and easily navigable website too.
First rate service
This was a beautifully made knife, and a wonderful gift. Thank you so much!
Good service anda better products
My latest acquisition is very beautiful, well finished and I'm proud every time I use it.
A trusted and quality product and fast shipping
Great product and fast shipping. I hope I can come see the factory some day.
MADE TO ORDER LAGUIOLE
MY FATHER BOUGHT A LAGUIOLE KNIFE FROM FRANCE A LONG TIME AGO AND LOST IT. REPLACED IT WITH ONE FROM ACTIFORGE FOR A BIRTHDAY PRESENT. ORDERED A CUSTOM MADE KNIFE WITH ENGRAVING ON IT. RECEIVED THE KNIFE FASTER THAN EXPECTED, AND THE WORKMANSHIP ON IT WAS FANTASTIC. WOULD ORDER ANOTHER!
I AM PATIENTLY WAITING FOR THE RETURN OF MY PURCHASE
AT PRESENT MY KNIFE HAS BEEN RETURNED TO YOU FOR ADJUSTMENT, I WILL REVIEW IT WHEN IT RETURNS

Reply from couteau laguiole
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