I rented a property managed by CPH for over two years. During that time I experienced a bedroom radiator that displayed a fault code for months and was never repaired, leaving the room at 2.4°C in... See more
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See what reviewers are saying
We have just purchased a property through CPH Estate Agents, and we are very happy with how the whole process went. Dionne helped make the process very pleasant for us, and was very responsive wit... See more
CPH seem to be the biggest estate agent in Scarborough and having used them previously we took the gamble of using them again. They advised us to register for their portal which was only updated... See more
I've been very impressed with the CPH agents whilst selling our house. They are always very professional, act with integrity, and the communication from the team is superb (Phil, Dionne, Tori, Keir... See more
Company details
Information provided by various external sources
We are a long established firm of Independent Estate Agents & Chartered Surveyors based on the beautiful North Yorkshire coast in Scarborough. Our friendly, trustworthy and experienced team are always on hand to guide you through the process of buying, selling, or letting your investment property or home, however large or small. Being members of the Royal Institute of Chartered Surveyors (RICS), National Associate of Estate Agents (NAEA), Association of Residential Letting Agents (ARLA) and the Property Ombudsman (TPO), our clients can be rest assured of an honest and professional service at all times. We work with the most up to date, innovative software available in our industry and embrace the ever changing market place to ensure our clients properties achieve maximum exposure, in turn, the best possible results.
Contact info
19 St Thomas Street, YO11 1DY, Scarborough, United Kingdom
- 01723 352235
- sales@cphproperty.co.uk
- www.cphproperty.co.uk
3.3
Average
23 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
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Estate agency at its poorest
Kim particularly but CPH as a whole as she works for them and represents their brand. A truly awful experience. Poor communications, phone calls not returned, information misquoted and conversations completely denied. How unprofessional! My whole experience was extremely disappointing
February 8, 2022
Unprompted review
Quick & reliable with fire and electrical emergencies
As a private tenant under CPH property management services, I have seen many situations where the Tenants and the property needs are quickly accommodated.
At 01.30 last July, the fire alarm kept going off all night long, with no evidence of fire. Within 4 hours of leaving a message with CPH, they had a Fire Alarm company attended and quickly and professionally resolved the problem!
Last week my electricity cut off at 08.50 on a morning CPH has training courses. I left a phone message and sent a text. Within one hour, their sparky Nick called me to notify me he would arrive within the hour!
Excellent service all round!
June 14, 2021
Unprompted review
CPH Property shows true teamwork to support tenants.
CPH Lettings department have been very helpful to me before and after the lockdown when i moved into a privately-rented flat they manage. Emma provided printed rental documents when i had no access to a printer, and had the boiler attended to immediately when the control panel was not working correctly.
Previously, Shannon, the receptionist helped me in an emergency situation when CPH was not even managing the rental property! On a Saturday morning, i lost my keys. Shannon took the initiative to contact the landlord to get permission to let me into my flat, and lent me the keys so that i could get them copied. WONDERFUL service!
Most recently, they were able to have a fire alarm company attend our building at 5am when a faulty sensor was causing the alarm to sound unnecessarily throughout the night. Lockdown restrictions have made their lettings manager face a multitude of challenges which are almost impossible to manage with social distancing and other regulation requirements. When the lettings manager has been unavailable, the CPH Sales Team have gone to exceptional efforts to facilitate communication. Thank you CPH Property!
July 7, 2020
Unprompted review
Reply from CPH Property Services
Thanks for taking the time to review us and thank you for a great review.
It really means a lot and makes all the hard work worthwhile, all the best.
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