Craft56° Reviews 99

TrustScore 2.5 out of 5

2.5

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Rated 1 out of 5 stars

We bought a 3 month subscription to their rum club, the first box came over a month late second box never turned up at all. The third box was due last month and hasn’t turned up either. I do not recom... See more

Rated 5 out of 5 stars

Reading some of the reviews I wasn’t sure about Craft56 , but from paying with Apple Pay right through to delivery everything was first class at a great price, couldn’t ask for more .

Rated 3 out of 5 stars

Unfortunately the gin I ordered wasn't delivered correctly. The explanation was hat the wrong gin had been selected by warehouse staff for dispatch. We did eventually get the right gin but there was a... See more

Company replied

Rated 1 out of 5 stars

I joined craft56 gin club as it looked good, first order received and very happy with it. Then the issues started, I made an online purchase of 2 bottles of gin in their sale, money taken and a f... See more

Company details

  1. Liquor Store
  2. Brewery

Written by the company

Craft56° specialise in craft drinks from independent, small-batch producers across the length & breadth of Scotland. With an extensive range of spirits including gin, rum & vodka, beers and gifts, you're guaranteed to find what you're looking for. For the more adventurous, we run craft gin and beer discovery clubs where you can choose to receive Scottish craft drinks from the most exciting distilleries and breweries on a monthly, bi-monthly or quarterly basis.


Contact info

2.5

Poor

TrustScore 2.5 out of 5

99 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I was given a gift card by my daughter…

I was given a gift card by my daughter for my birthday but when I had problems placing the order I contacted Craft56 and explained my issue. They fixed the problem really quickly after being told and the service from them has been great ever since. Ally kept me up to date with my order once I had successfully placed it and quite honestly I will definitely order from them again. Everything came beautifully packed and on time so why wouldn't I with customer service like this? Good work guys and thank you!

April 4, 2018
Unprompted review
Rated 5 out of 5 stars

Unbelievably good selection of gin

Unbelievably good selection of Scottish gins and very fast delivery. Recently purchased a bottle of Kintyre, Verdant and Granite North and all taste amazing! Will be back for more and recommend this company to everyone

April 4, 2018
Unprompted review
Rated 4 out of 5 stars

Gin looks great!

Gin looks great. Arrived on time. I was a bit surprised it arrived by normal post and not a courier.

March 29, 2018
Unprompted review
Rated 5 out of 5 stars

BEAUTIFUL PRODUCT

Excellent customer service from this
company. I ordered 6 Copa hand painted gin glasses for my friend's big birthday. She's a retired art teacher, and she absolutely loved them. Delivery was quick and parcel could be tracked. I would not hesitate to recommend Craft 56.

March 23, 2018
Unprompted review
Rated 2 out of 5 stars

Paid for an express delivery on Friday…

Paid for an express delivery on Friday and goods still hadn't arrived on Wednesday

March 14, 2018
Unprompted review
Craft56° logo

Reply from Craft56°

Hi Janice

Thanks for your review.

We dispatch orders up to 1pm Monday-Friday and as your order was placed after 1pm this could not be dispatched until Monday. Our express delivery option is a 1-2 day service and your order was delivered at 12.30 on Wednesday.

I'm sorry if the service did not meet your expectations on this occasion but our delivery times are clearly stated on our Delivery & Returns page on the site.

Best regards
Ally

Craft56°

Rated 5 out of 5 stars

Great Service

Would definitely recommend... Super easy online ordering system and quick delivery.
Thank you so very much!

March 4, 2018
Unprompted review
Rated 5 out of 5 stars

Delivery fee a little annoying…

Delivery fee a little annoying considering the price paid for the product, but all round great service and fantastic product range. Highly recommended

March 2, 2018
Unprompted review
Rated 5 out of 5 stars

McLeans Gin

Sent as promised, great packaging. Thank you so much for the McLean’s Gin. We love it especially with bitter lemon!!!

January 22, 2018
Unprompted review

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