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Craft56° Reviews 99

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TrustScore 2.5 out of 5

2.5

Liquor Store
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Rated 1 out of 5 stars

We bought a 3 month subscription to their rum club, the first box came over a month late second box never turned up at all. The third box was due last month and hasn’t turned up either. I do not recom... See more

Rated 5 out of 5 stars

Reading some of the reviews I wasn’t sure about Craft56 , but from paying with Apple Pay right through to delivery everything was first class at a great price, couldn’t ask for more .

Rated 3 out of 5 stars

Unfortunately the gin I ordered wasn't delivered correctly. The explanation was hat the wrong gin had been selected by warehouse staff for dispatch. We did eventually get the right gin but there was a... See more

Company replied

Rated 1 out of 5 stars

I joined craft56 gin club as it looked good, first order received and very happy with it. Then the issues started, I made an online purchase of 2 bottles of gin in their sale, money taken and a f... See more

Company details

  1. Liquor Store
  2. Brewery

Written by the company

Craft56° specialise in craft drinks from independent, small-batch producers across the length & breadth of Scotland. With an extensive range of spirits including gin, rum & vodka, beers and gifts, you're guaranteed to find what you're looking for. For the more adventurous, we run craft gin and beer discovery clubs where you can choose to receive Scottish craft drinks from the most exciting distilleries and breweries on a monthly, bi-monthly or quarterly basis.

Contact info

2.5

Poor

TrustScore 2.5 out of 5

99 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Prompt, safe delivery

I ordered two bottles of rum in the run up to Christmas, as Christmas presents. Despite the Christmas rush they came within a couple of days and in plenty of time to wrap them and give them to the lucky recipients.

The bottles were well packaged, which was my primary concern, and the courier sent updates to keep me posted with the delivery status.

January 8, 2018
Unprompted review
Rated 5 out of 5 stars

Excellent service from start to finish …

Excellent service from start to finish and received a discount code after signing up to their mailing list. Ordered two bottles of Gin which went down very well at Christmas.

Will definitely be buying from them again in the near future.

January 5, 2018
Unprompted review
Rated 5 out of 5 stars

Amazing selection, great value and speedy service.

Amazing selection, lots of things you don’t find elsewhere. Great customer service with easy checkout and speedy delivery. Bought as a present for a gin connoisseur and they were delighted.

I will be back to buy something for myself very soon.

January 5, 2018
Unprompted review
Rated 3 out of 5 stars

Got there in the end

Unfortunately the gin I ordered wasn't delivered correctly. The explanation was hat the wrong gin had been selected by warehouse staff for dispatch. We did eventually get the right gin but there was a whole load of faff sending back the wrong gin which had been sent to me and being in for delivery drivers to collect etc. I would probably just go to a stockist somewhere in Glasgow next time.

January 5, 2018
Unprompted review
Craft56° logo

Reply from Craft56°

Hi Laura

Sorry for the hassle and inconvenience caused by our picking error when dispatching your gin.

We have reviewed our warehousing system to introduce further checks before dispatch to eliminate errors like this.

Best regards,
Ally

www.craft56.co.uk

Rated 5 out of 5 stars

Outstanding service all round!

I recently purchased 3 bottles of gin from Craft 56 which arrived extremely fast and I was very happy with my choices! The gins were enjoyed over the festive break and I will definitely be using the company again/recommending to my friends, outstanding service all round!

January 5, 2018
Unprompted review

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