CraftyDevilsPapercraft 

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Rated 1 out of 5 stars

DO NOT ORDER FROM THEM///// HAVE EMAILED TRIED TO PHONE NO NUMBER, NO REPLY THEY HAVE ROBBED ME OF OVER 18 POUNDS DO NOT ANSWER ANYTHING, THEY SHOULD BE REMOVED FROM ALL SITES AS CROOKS

Rated 5 out of 5 stars

Always good quality. Reasonable prices. Easy to do online shopping on their site. Quick delivery. Good customer service if you do have problem or query. Like browsing their web site.

Rated 5 out of 5 stars

Absolutely love my items. It's as if the items were picked from my own design brief to my partner. The nuvo drop storage holds crystal drops, dream drops, vintage drops as standard and stone drops lid... See more

Rated 4 out of 5 stars

My craft room is a total mess which was the incentive I needed to make my first purchase from CraftyDevils - MDF self assembly desk storage units. They were very competatively priced and easy to asse... See more

Company details

  1. Hobby Store

Information provided by various external sources

The UK's leading die cutting and paper craft specialist, bringing you everything you need to make the most of your hobby. With more than 10,000 high-quality products in stock, our incredible range is sure to feature crafting essentials that will enable you to bring your ideas beautifully to life. We are delighted to feature the worlds leading crafting brands so you will find everything you have been searching for in one place, and our incredible range is backed by the highest standards of service.


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Rated 1 out of 5 stars

Wrong address and item !

Unfortunately they got the address wrong but luckily the parcel arrived. Once open they had sent an incorrect item. When I phoned to complain the answermachine was full so I sent an email which has not been replied too. All round a very poor experience !

December 8, 2022
Rated 5 out of 5 stars

Quality MDF kits

I've bought several times from this company now and every time I've been very pleased. Quality of cutting is excellent, and packing is superb. Very highly recommend this company for MDF kits.

October 31, 2022
Rated 1 out of 5 stars

Shocking Customer Service

Shocking customer service. Order placed and money taken including p&p. Royal mail contacted me to say that they had my parcel but due to insufficient postage I had to pay a further £3.50. This item was light but Crafty Devils tried to post as large letter costing £1.60. I had paid £3.99 +£3.50. I contacted them repeatedly. Very slow to respond. Made false promises. A very dishonest way to treat people. A sincere apology and immediate refund should have been a priority. I was told 9 says ago that I have been refunded but it would take 3-5 days to show on my account. NOTHING PAID BACK. If they are like this about £3.50 what would they be like about larger amounts? We all make mistakes but decent companies swiftly correct them. I have proof of payment to Royal Mail and sent them a copy along with photo of parcel with large sticker to say insufficient postage. I can give no order number as I never received one! The no below is on the parcel.

October 5, 2022
Unprompted review
Rated 1 out of 5 stars

Disappointed customer

Placed my order as I had heard of Crafty Devils and after a few days checked the tracking seeing 'order packed' and looked forward to receiving my order. Days went by, no change on tracking and no sign of parcel, tried phoning no answer, emailed and was told that on day 6 of placing the order it had been sent that day! Tried phoning at least 5 times no answer, emailed got apologies they are short of staff! Finally received it 14 days after placing order, not impressed Good products, good price, awful service

October 18, 2022

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