Safe Gas Heating & Plumbing Reviews 

219
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Mark was fantastic from start to finish. He provided a clear quote for the work, which included converting our system to a combi boiler, installing new radiators and altering some pipework. He was he... See more

Rated 5 out of 5 stars

Mark was very efficient and thorough throughout the whole process of installing my new boiler. He communicated very clearly and promptly. I highly recommend his services and will be using him again.

Rated 5 out of 5 stars

Mark planned out the whole process from quote, to dates for installation. When on site Mark updated us throughout the boiler installation progress day by day. He was also able to recommend options wit... See more

Rated 5 out of 5 stars

Mark was very thorough when walking me through the options for a new boiler. He is clearly very knowledgeable and experienced. He was transparent about where there might be additional cost and where... See more

Company details

  1. Plumber
  2. Bathroom Remodeler
  3. Boiler Supplier
  4. Gas Installation Service
  5. Radiator Repair Service

Information provided by various external sources

Safe Gas are a Copthorne based heating and plumbing company that covers Sussex, Surrey. With over 20 years' experience working in the local area for local people we have worked hard to develop a fantastic reputation firmly rooted in exemplary customer service and excellent workmanship. Based from our home office in Copthorne our team are proud to represent this family firm. Mark Gay as the owner of Safe Gas has been working in the plumbing and heating industry for over 20 years. A father with children in the local Copthorne school Mark understands and embraces the need to provide support and understanding to his customers when they are looking at having a tradesman in their home. We understand that your house is a home so are fastidious in protecting your home while completing your works. Mark knows that no two people are the same and we appreciate this so we tailor our work to suit your needs. Our Company prides itself on the quality of its service


Contact info

4.9

Excellent

TrustScore 5 out of 5

219 reviews

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4.9

All reviews

(219)

16 reviews in the last 12 months

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Rated 5 out of 5 stars

Mark fitted a new gas boiler

Mark fitted a new gas boiler. He is highly professional, efficient, gave an accurate quote and it was reasonably priced. The delivery was excellent and very tidy. I would definitely recommend him.

May 13, 2021
Unprompted review
Rated 5 out of 5 stars

Central heating was broken

Central heating was broken. Fast and accurate diagnosis carried out and replaced our central heating pump a couple days later. Quick response and clear communication. Competitive price. Very processional.

May 3, 2021
Unprompted review
Rated 5 out of 5 stars

New boiler

Got a new boiler installed by Mark, and he did a really good job. He was very thorough during the quotation and went an extra mile to check a lot of stuff and explained all the options for me prior to committing to doing the work. I felt like I know what’s coming and knew of what potential work that might need doing in advance. Also, Mark is very punctual, professional, helpful and always replied to my queries very promptly, he did a really neat pipework for the boiler – very impressed. Definitely recommend him.

March 29, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service from quote to…

Excellent service from quote to installation.

Having to replace a boiler can be a daunting task but Mark provided excellent service throughout; outlining options available; providing a detailed quotation; undertaking works in a tidy fashion, and within the time specified. The New boiler, system power flush and thermostatic radiator valves has created a cosy home.

March 20, 2021
Unprompted review
Rated 5 out of 5 stars

Wiring out thermostat & boiler service

I used Safe Gas Heating & Plumbing to wire out an old thermostat and service a fairly old boiler. Got slightly more complicated than I thought it would be due to my poor wiring when I fitted a Hive thermostat. Mark resolved the issue in no time at all with no complaints. Very quick, friendly and reasonably priced. Will be using again.

March 12, 2021
Unprompted review
Rated 5 out of 5 stars

Prompt and professional

Mark was easy to reach on phone and always replied to messages and texts, he helped to trouble shoot and fix intermittent Glowworm Combi problem. He liaised direct with the tenant and visited as arranged. 100% recommended.

January 7, 2021
Unprompted review
Rated 5 out of 5 stars

Disconnect oven and reinstate heating

We could not turn our oven off and was told by Transco that we had to turn the gas off at the mains which meant we did not have any heating. Mark was able to come the same day and disconnect the cooker and make it safe and then get the central heating going again. We have used Safe Gas H&P previous to install new boiler, replace bathroom suite etc. and will use Mark again in the future.

December 18, 2020
Unprompted review

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