Mark was fantastic from start to finish. He provided a clear quote for the work, which included converting our system to a combi boiler, installing new radiators and altering some pipework. He was he... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Mark was very efficient and thorough throughout the whole process of installing my new boiler. He communicated very clearly and promptly. I highly recommend his services and will be using him again.
Mark planned out the whole process from quote, to dates for installation. When on site Mark updated us throughout the boiler installation progress day by day. He was also able to recommend options wit... See more
Mark was very thorough when walking me through the options for a new boiler. He is clearly very knowledgeable and experienced. He was transparent about where there might be additional cost and where... See more
Company details
Information provided by various external sources
Safe Gas are a Copthorne based heating and plumbing company that covers Sussex, Surrey. With over 20 years' experience working in the local area for local people we have worked hard to develop a fantastic reputation firmly rooted in exemplary customer service and excellent workmanship. Based from our home office in Copthorne our team are proud to represent this family firm. Mark Gay as the owner of Safe Gas has been working in the plumbing and heating industry for over 20 years. A father with children in the local Copthorne school Mark understands and embraces the need to provide support and understanding to his customers when they are looking at having a tradesman in their home. We understand that your house is a home so are fastidious in protecting your home while completing your works. Mark knows that no two people are the same and we appreciate this so we tailor our work to suit your needs. Our Company prides itself on the quality of its service
Contact info
The Meadow, Copthorne, Crawley, RH10 3RQ, Crawley, United Kingdom
- 07846750359
- safe.gas@live.co.uk
- www.crawleyplumbers.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Mark fitted a new gas boiler
Mark fitted a new gas boiler. He is highly professional, efficient, gave an accurate quote and it was reasonably priced. The delivery was excellent and very tidy. I would definitely recommend him.
Central heating was broken
Central heating was broken. Fast and accurate diagnosis carried out and replaced our central heating pump a couple days later. Quick response and clear communication. Competitive price. Very processional.
Boiler required Preventative maintenance.
Boiler required Preventative maintenance. Mark came and did what was required. Cleaned up and tidied after carrying out works. Thank you
Had new boiler fitted
Had new boiler fitted - great service, very polite gentleman call Mark, quick and tidy, highly recommended *****
I use Mark for all my plumbing and…
I use Mark for all my plumbing and heating. He is on time, tidy and good value for money.
New boiler
Got a new boiler installed by Mark, and he did a really good job. He was very thorough during the quotation and went an extra mile to check a lot of stuff and explained all the options for me prior to committing to doing the work. I felt like I know what’s coming and knew of what potential work that might need doing in advance. Also, Mark is very punctual, professional, helpful and always replied to my queries very promptly, he did a really neat pipework for the boiler – very impressed. Definitely recommend him.
Excellent service from quote to…
Excellent service from quote to installation.
Having to replace a boiler can be a daunting task but Mark provided excellent service throughout; outlining options available; providing a detailed quotation; undertaking works in a tidy fashion, and within the time specified. The New boiler, system power flush and thermostatic radiator valves has created a cosy home.
Installed a brand new boiler for me
Installed a brand new boiler for me. Great speedy service. I will use again for all my annual checks. Thank you.
Wiring out thermostat & boiler service
I used Safe Gas Heating & Plumbing to wire out an old thermostat and service a fairly old boiler. Got slightly more complicated than I thought it would be due to my poor wiring when I fitted a Hive thermostat. Mark resolved the issue in no time at all with no complaints. Very quick, friendly and reasonably priced. Will be using again.
Very professional and helpful
Very professional and helpful. Neat installation. Prompt and polite service.
Mark from Safe Gas was recommended to…
Mark from Safe Gas was recommended to me by a local electrician whom I use for his high standards, so I knew Mark and his team would provide a good and reliable service.
Boiler serviced in a clean & safe way &…
Boiler serviced in a clean & safe way & done in good time as always.
Annual boiler review by Safe Gas
Annual boiler review by Safe Gas, always reliable and punctual. Would recommend for all central heating and boiler work.
Mark was very helpful.
Prompt and professional
Mark was easy to reach on phone and always replied to messages and texts, he helped to trouble shoot and fix intermittent Glowworm Combi problem. He liaised direct with the tenant and visited as arranged. 100% recommended.
great job
great job, reasonably priced, good time keeping and clean and tidy too, would highly reccomend
Disconnect oven and reinstate heating
We could not turn our oven off and was told by Transco that we had to turn the gas off at the mains which meant we did not have any heating. Mark was able to come the same day and disconnect the cooker and make it safe and then get the central heating going again. We have used Safe Gas H&P previous to install new boiler, replace bathroom suite etc. and will use Mark again in the future.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








