Safe Gas Heating & Plumbing Reviews 

219
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Mark was fantastic from start to finish. He provided a clear quote for the work, which included converting our system to a combi boiler, installing new radiators and altering some pipework. He was he... See more

Rated 5 out of 5 stars

Mark was very efficient and thorough throughout the whole process of installing my new boiler. He communicated very clearly and promptly. I highly recommend his services and will be using him again.

Rated 5 out of 5 stars

Mark planned out the whole process from quote, to dates for installation. When on site Mark updated us throughout the boiler installation progress day by day. He was also able to recommend options wit... See more

Rated 5 out of 5 stars

Mark was very thorough when walking me through the options for a new boiler. He is clearly very knowledgeable and experienced. He was transparent about where there might be additional cost and where... See more

Company details

  1. Plumber
  2. Bathroom Remodeler
  3. Boiler Supplier
  4. Gas Installation Service
  5. Radiator Repair Service

Information provided by various external sources

Safe Gas are a Copthorne based heating and plumbing company that covers Sussex, Surrey. With over 20 years' experience working in the local area for local people we have worked hard to develop a fantastic reputation firmly rooted in exemplary customer service and excellent workmanship. Based from our home office in Copthorne our team are proud to represent this family firm. Mark Gay as the owner of Safe Gas has been working in the plumbing and heating industry for over 20 years. A father with children in the local Copthorne school Mark understands and embraces the need to provide support and understanding to his customers when they are looking at having a tradesman in their home. We understand that your house is a home so are fastidious in protecting your home while completing your works. Mark knows that no two people are the same and we appreciate this so we tailor our work to suit your needs. Our Company prides itself on the quality of its service


Contact info

4.9

Excellent

TrustScore 5 out of 5

219 reviews

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4.9

All reviews

(219)

16 reviews in the last 12 months

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Rated 5 out of 5 stars

Fast service on a Worcester Boiler

Needed a fast service on a Worcester boiler and a gas safety certificate. Quick response. Service completed after a fault was found and cured with new parts. All without any hassle. Excellent service at a reasonable price.

September 26, 2021
Unprompted review
Rated 5 out of 5 stars

Boiler conversion made easy

Mark is very friendly and knowledgeable - managed to fit me in and get the conversion done over 3 days. Very happy with the work and price.

September 16, 2021
Unprompted review
Rated 5 out of 5 stars

Mark did an excellent job

Mark did an excellent job, as ever. He arrived when he said he would, got straight on, and provided very prompt and useful advice on alterations we are considering to our heating. Mark is a great guy to deal with.

September 10, 2021
Unprompted review
Rated 5 out of 5 stars

Mark is a reliable professional

Mark is professional, punctual & tidy, he responds to phone calls, texts & e-mails very quickly. He answered all our questions and installed our new boiler & pressure pump as per our requirements. We will not hesitate to recommend him to our family and friends should they require a reliable heating installer and plumber.

July 25, 2021
Unprompted review
Rated 5 out of 5 stars

Quick and Responsive

We're moving home and couldn't find our boilers Gas Safe Certificate for the solicitor. We contacted Mark and he fitted us in between jobs the next day, so that it didn't slow down the move at all. Excellent and very responsive service.

July 21, 2021
Unprompted review
Rated 5 out of 5 stars

Replaced heating system - excellent work

Mark is very reliable, quick to respond to queries and does an excellent job. He visited to inspect the issue then gave me a detailed quote that he stuck to. He’s professional, friendly and does the job in a clean and tidy manner. 10/10 would definitely recommend.

July 9, 2021
Unprompted review
Rated 5 out of 5 stars

Great service!

I contacted Mark to move a gas pipe under the hob to allow fitting of new oven. He swiftly sorted the job for the price quoted. He also made sure the heating boiler was working properly after switching everything back on.

July 1, 2021
Unprompted review
Rated 5 out of 5 stars

Hive installation

Mark has installed TRVs for the Hive valves, and fitted Hive Thermostat to the boiler. I'm very satisfied with the job. Mark was punctual, well-organised and well-prepared for the job. I definitely recommend Safe Gas Heating & Plumbing.

June 30, 2021
Unprompted review
Rated 5 out of 5 stars

Boiler replacement

Mark gave a competitive price for the works and although I had to wait a few weeks for the works to be carried out due to his workload, Mark was on time came the day he arranged. The works were carried out professionally and to a high standard. He was respectful of working in our home and put down dust sheets and cleaned up after the works were complete. A couple of days after the works were completed, I noticed a small leak on the condense drain. I contacted Mark and he was round within a couple of hours to rectify the leak. I would have no hesitation in recommending Mark for this kind of work.

June 24, 2021
Unprompted review
Rated 5 out of 5 stars

Boiler Replacement

Boiler Replacement, Heating Controls replaced and system flush. Professional, prompt and courteous service and final price as per original quote.

June 8, 2021
Unprompted review
Rated 5 out of 5 stars

Mark knows his stuff

Mark knows his stuff, explained clearly what he was doing, and kept us posted about his arrival time. He was honest in giving us the options for repair of the gas heater. He communicates well using email and text.

May 27, 2021
Unprompted review

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