Safe Gas Heating & Plumbing Reviews 

219
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Mark was fantastic from start to finish. He provided a clear quote for the work, which included converting our system to a combi boiler, installing new radiators and altering some pipework. He was he... See more

Rated 5 out of 5 stars

Mark was very efficient and thorough throughout the whole process of installing my new boiler. He communicated very clearly and promptly. I highly recommend his services and will be using him again.

Rated 5 out of 5 stars

Mark planned out the whole process from quote, to dates for installation. When on site Mark updated us throughout the boiler installation progress day by day. He was also able to recommend options wit... See more

Rated 5 out of 5 stars

Mark was very thorough when walking me through the options for a new boiler. He is clearly very knowledgeable and experienced. He was transparent about where there might be additional cost and where... See more

Company details

  1. Plumber
  2. Bathroom Remodeler
  3. Boiler Supplier
  4. Gas Installation Service
  5. Radiator Repair Service

Information provided by various external sources

Safe Gas are a Copthorne based heating and plumbing company that covers Sussex, Surrey. With over 20 years' experience working in the local area for local people we have worked hard to develop a fantastic reputation firmly rooted in exemplary customer service and excellent workmanship. Based from our home office in Copthorne our team are proud to represent this family firm. Mark Gay as the owner of Safe Gas has been working in the plumbing and heating industry for over 20 years. A father with children in the local Copthorne school Mark understands and embraces the need to provide support and understanding to his customers when they are looking at having a tradesman in their home. We understand that your house is a home so are fastidious in protecting your home while completing your works. Mark knows that no two people are the same and we appreciate this so we tailor our work to suit your needs. Our Company prides itself on the quality of its service


Contact info

4.9

Excellent

TrustScore 5 out of 5

219 reviews

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4.9

All reviews

(219)

16 reviews in the last 12 months

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Rated 5 out of 5 stars

Repairs to central heating system

Carried out repairs to a professional standard.
Engineer arrived on time and on dates arranged.
Engineer got on with the job ( which from my perspective was a big job) with no disruption to those working from home.
Engineer was courteous and tidied up as he went along.
We are satisfied with the work completed.
I would recommend this company.

January 26, 2022
Unprompted review
Rated 5 out of 5 stars

Great Service & High Standard of Work

Mark is extremely knowledgeable and was very helpful and came up with lots of options when issues arose. He worked quickly and efficiently with minimal disruption. His work is to an incredibly high standard and I would definitely recommend Safe Gas Heating & Plumbing

January 14, 2022
Unprompted review
Rated 5 out of 5 stars

Great service!

Mark came to do our boiler service and was great! Turned up bang on time, great communication when booking, friendly and polite and explained things well and very helpful with advise. Got on with the job well! I would certainly use him again for any boiler type work and would recommend him. Thanks Mark!

January 8, 2022
Unprompted review
Rated 5 out of 5 stars

Great service - boiler service

Great service - boiler service.

Mark was great. Clean and pleasant and talked through what he was doing and why he was doing it. Also went through the paperwork which was really good!

December 20, 2021
Unprompted review
Rated 5 out of 5 stars

Ten Years of quality service.

Ten years ago Mark installed my gas boiler positioning it to be unobtrusive for me despite being awkward to service. Since then he has serviced it with the same prompt and helpful attitude worthy of this recommendation on the tenth anniversary

December 14, 2021
Unprompted review
Rated 5 out of 5 stars

Boiler service

Boiler service. Full Rad check. Returned next day to fit all required parts.
Clean and tidy. Gave full explanation of new parts required and invoice came to quoted cost.

December 5, 2021
Unprompted review
Rated 5 out of 5 stars

Replaced old boiler with combi

Mark replaced our old boiler with a combi boiler. We had many companies quote for the work however Mark came up with a solution that worked best for us, he was very informative all the way through the process from the initial quote to rhe final day of installation. We had a few issues that arouse from the old installation but Mark went above and beyond to help rectify them. We would highly recommend Mark and we will be booking him out again to move/replace some of our radiators

November 19, 2021
Unprompted review
Rated 5 out of 5 stars

Gas Safe .

Gas safe arrived on time and serviced our boiler to a excellent standard very professional.

October 21, 2021
Unprompted review
Rated 5 out of 5 stars

Central Heating Always On Issue

I had an issue with my central heating system which required supply and fitting of Honeywell valve head. I also requested installation of Hive smart thermostat as an extra add on job.

I was very impressed with the entire process from the initial assessment visit, to getting a quote, scheduling and through to completing the job. There was no hard sell, Mark was very open and honest about the diagnosed fault and my options to have it fixed. Mark's workmanship was top quality, the job got completed quicker than I anticipated which is a big plus in my books. I would highly recommend Safe Gas Heating & Plumbing Ltd.

October 21, 2021
Unprompted review
Rated 5 out of 5 stars

Great job done and value for money.

Mark is friendly, polite and did an excellent job removing an old hot water cylinder and installing a new combi boiler. He responded to texts and e-mails very quickly, explained what was needed and was professional, punctual and completed the job with minimal disruption. I would definitely recommend.

October 20, 2021
Unprompted review
Rated 5 out of 5 stars

Great service from start to finish.

We were experiencing problems with our boiler regarding pressure loss. Mark reschedule his diary for us and came the next day. He resolved the issue very quickly and since his work we have not experienced any more problems. We are very happy to recommend Safe Gas Heating and Plumbing.

October 13, 2021
Unprompted review

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