Create Gift Love Reviews 

1,510
TrustScore 4.5 out of 5

4.4

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Rated 4 out of 5 stars

The gift was perfect for Father’s Day, although it was little bit smaller than expected. I have chosen the walnut background, for this reason the writing is not so obvious so that can be improved. Wis... See more

Rated 5 out of 5 stars

Had a hiccup with order, and probably system had an issue as I couldn’t send email and it said error but somehow one of team member replied, lady if I remember correctly Georgia was really really help... See more

Rated 5 out of 5 stars

I ordered a keyring for my dad who had just lost his mum. It was beautifully made and came in a cloth pouch to keep it undamaged. He cried but he put it on his keys straightaway.

Rated 4 out of 5 stars

My order came a week late, messaged them and straight away they sent it the next day. There was a bit of delay but customer service was really good! Overall satisfied with their service. Good product... See more

Company details

  1. Gift Shop

Information provided by various external sources

Create Gift Love is becoming one of the UK’s fastest growing personalised gift companies creating beautiful, high quality products made from ethically sourced wood, leather and stainless steel. From keyrings to cufflinks to coasters we even make wooden bow ties! Everything is made to order in our little workshop in The New Forest and all items are individually hand checked before being dispatched. Priding ourselves on quality and innovation, personalised giftable items have never been so lusted after.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

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No recent history of asking for reviews

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4.4

All reviews

(1,510)

5 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brilliant gift.

Quality of gift is excellent. Staff are very helpful with any questions and were able to correct my mistake on the order.

August 24, 2022
Rated 5 out of 5 stars

Fab!

Super fast service, resulting in a fabulous and unique gift. Thank you!

July 30, 2022
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Reply from Create Gift Love

Thank you for shopping with us!

Rated 5 out of 5 stars

Very fast delivery and well made…

Very fast delivery and well made products. Never have been disappointed with all the gifts I have purchased from CreateGiftLove. Thank you again.

July 25, 2022
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Reply from Create Gift Love

Thank you for your continued support, so pleased you are happy with your new order :)

Rated 5 out of 5 stars

Beautiful products and excellent customer service

This company are amazing. I asked for something to be made with an unusual design using one of their existing products as a starting point. The customer service was fantastic and the final product looked even better than I had imagined. The design was done so quickly and it was then delivered withing a couple of days. I will definitely be using this company again.

July 18, 2022
Unprompted review
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Reply from Create Gift Love

Thanks so much for sharing your feedback, Jess. We're really glad you were happy with your custom order!

Rated 5 out of 5 stars

Product was lovely

Product was lovely! Extremely happy with my order, the quality is also great. Made for a really great gift.

July 9, 2022
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Reply from Create Gift Love

Thanks for your review Sarah, we're so pleased you're happy with the gift :)

Rated 1 out of 5 stars
Create Gift Love logo

Reply from Create Gift Love

Hi Lynda, thank you for your feedback and we're very sorry to hear that your order has not arrived when expected. I understand how disappointing this can be and we are keen to rectify this for you. Please contact us at hello@creategiftlove.co.uk if you have not already, and our team will look into this for you as soon as possible.

Rated 5 out of 5 stars

First class!! How all sellers should be!

How all sellers should be!! Brilliant customer service, easy to order, first class personalised product even better quality than could have hoped for and delivered 2 days earlier than expected! Cannot recommend highly enough! Thank you again

June 30, 2022
Unprompted review
Rated 5 out of 5 stars

My order unfortunately wasn’t…

My order unfortunately wasn’t delivered, when I contacted Create Gift they rectified the problem straight away and sent me a new key ring. It arrived yesterday and we are delighted with it. It’s very smart and looks better than I expected.

June 24, 2022
Rated 3 out of 5 stars

Not good value for money

I had much higher expectation for the quality of the compact mirror. It feels cheap photos & and the way mirror opens. It's a shame as it was supposed to be bridesmaids gifts. Not good value for money!

June 21, 2022
Rated 5 out of 5 stars

Professional and friendly staff

The staff are very professional and friendly, I had to phone as I had a problem with my order online, the lady I spoke with was very friendly and helped me to complete my order
I would recommend Create Give Love and give them a five star rating

June 17, 2022
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Reply from Create Gift Love

Thank you for your review, John - great to hear your feedback :)

Rated 5 out of 5 stars

Item is absolutely perfect

Item is absolutely perfect for a gift and keepsake for a special memory with the function of being a keyring.
Great quality item with high quality print.
Production and shipping were super quick, order was placed and shipping took place 2 days ago. Item received today on a cute little bag with leather tags as a message and another keepsake. Absolutely love and will definitely look for another reason to place another order

June 10, 2022
Unprompted review
Create Gift Love logo

Reply from Create Gift Love

Thanks so much for your lovely feedback, we're really pleased you are happy with your order :)

Rated 5 out of 5 stars

Loved this

Loved this. Bought as a gift. Quick delivery, good communication and a really lovely and well made gift

May 18, 2022
Create Gift Love logo

Reply from Create Gift Love

Thank you for your feedback, Carly, so pleased you're happy with the gift!

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