Creative Solutions Reviews 987

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Delivered a fantastic product on time after the small charity I volunteer for had been badly let down by a bigger company. Thanks to Liam for quickly responding to our initial inquiry and to Katie fo... See more

Rated 5 out of 5 stars

Creative Solutions have provided several dry wipe board 'Skins'. I simply e-mail my design with sizes and receive a self adhesive 'skin' that acts as a great dry wipe surface. It has saved many many h... See more

Company replied

Rated 4 out of 5 stars

Product is exactly what i wanted, i nice sublimated board which allows magnets. My only issue with the experience was having to go through a couple of items in the process to adjust size, as someone... See more

Company replied

Rated 5 out of 5 stars

Creative Solutions were a pleasure to deal with as always. From the consultation stage, right through to meeting us onsite to install the exhibition displays - they guided us through every step of th... See more

Company replied

Company details

  1. Prints and Signs Store
  2. Digital Printer
  3. Digital Printing Service
  4. Graphic Designer
  5. Promotional Products Supplier
  6. Sign Shop

Written by the company

Here at Creative Solutions our mission is simple: to help you put on a bigger, better and brighter display. Our professional team are specialists in printing, signs, exhibition and design. Our business is about helping your brand to attract new customers and delight existing ones. We're passionate about printing and signs, but what does that mean for you? It's our promise that your product will have been produced using cutting edge technology and that your work will have been handled by our team of designers who care as much about the final result as you do. Our product range is vast, and includes banners, a boards, pavement signs, roller banner stands and printed whiteboards amongst others.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

987 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A company that takes great care of you

We have used Creative Solutions twice in quick succession recently to install graphics and way-finding signage in our Community Waffle Houses. Start to finish they have been excellent. The attention to detail and customer care is faultless. We weren't sure at the beginning exactly what what we wanted and the team walked us through various options and really listened to our requirements. Basically, with these guys you get all the benefits of a friendly, honest local company with the professionalism and quality you'd usually expect of a larger, corporate outfit. Would thoroughly recommend.

July 19, 2022
Unprompted review
Creative Solutions logo

Reply from Creative Solutions

We cannot thank you enough for your review and repeat service. Its been a pleasure to work with you and get The Community Waffle Houses' fully kitted out with displays and custom printed works. We will always endeavour to work in a collaborative, honest and open way, with improvements always being made to both our service and products so you always get the best experience. We look forward to working with you again and creating a longstanding partnership!

Rated 5 out of 5 stars

Very positive experience

We chose Creative Solutions to produce our ACM exhibition panels because they offered a quick turnaround at a competitive price. From the outset, there was swift communication and a positive can-do attitude. Our panels actually arrived a few days before expected and were of a high quality. Feedback about our exhibition so far has consistently highlighted how visually appealing the panels are. We have no reservations about recommending Creative Solutions for their reliability and first-rate service!

July 14, 2022
Creative Solutions logo

Reply from Creative Solutions

We really appreciate your time to write this glowing review! We are really proud to have offered you a swift service, great pricing, and the best of our teams can-do attitude. The pictures shared look fantastic, and we hope the event was a success. Please do contact us if you need assistance for your next project, it was a pleasure to work with you.

Rated 5 out of 5 stars

Fantastic experience

Fantastic experience. I was very particular in what I wanted and Nick spent a lot of time ensuring I was happy with the end product. I am absolutely delighted and would highly recommend Creative Solutions.

July 14, 2022
Creative Solutions logo

Reply from Creative Solutions

Hi Tilly, you are very welcome! We know just how important getting everything absolutely perfect is, and are happy to take this time with you to make sure you are happy throughout. We very much look forward to being of service again in the future when you need us!

Rated 5 out of 5 stars

Excellent service and product

Friendly helpful company who provided exactly what was required

July 14, 2022
Creative Solutions logo

Reply from Creative Solutions

Thank you very much! A pleasure to help you on this occasion and make sure you are 100% happy with the service and end product. We look forward to assisting with your next project when needed.

Rated 5 out of 5 stars

Excellent service and follow up

Excellent service and follow up

Wonderful customer service, excellent product and price and five star overall experience, highly recommended and will definitely use the company again when needed.

Thank you Creative Solutions

July 8, 2022
Creative Solutions logo

Reply from Creative Solutions

Thank you for taking the time to write a review for us. I have shared your compliments with the team who are very happy to hear we have met your expectations. We very much look forward to the next occasion we can create something for you.

Rated 5 out of 5 stars

Wipe board 'Skins'

Creative Solutions have provided several dry wipe board 'Skins'. I simply e-mail my design with sizes and receive a self adhesive 'skin' that acts as a great dry wipe surface. It has saved many many hours of using gridding tape (that eventually peels off) and is clear and top quality, easy to apply and looks very professional. Great products and service.

June 18, 2022
Unprompted review
Creative Solutions logo

Reply from Creative Solutions

We just wanted to say thank you so much for your glowing review, and taking the time to write it.
Sending just the printed skin is uncommon for us, so it is great to hear both the product and service is well received. We look forward to working with you again in the future!

Rated 5 out of 5 stars

Excellent service, will definitely use again

My company had a tight deadline to meet for some exhibition materials and was recommended Creative Solutions. They were efficient, communication was great and we were impressed with the quality of the end product. We will definitely look to use this company again for other projects.

May 12, 2022
Unprompted review
Creative Solutions logo

Reply from Creative Solutions

Many thanks for taking the time to write a review for us! It was an absolute pleasure to assist you with your exhibition goods, and we hope your event was a success. We look forward to hearing from you in the future for your next project.

Rated 5 out of 5 stars

Creative solutions staff have been very…The name says it all

Creative solutions staff have been very helpful throughout the process of making new signage for my shop.

The creative team came up with some wonderful ideas following up with amazing artwork.

I have had amazingly positive feedback from customers and locals alike.

I would recommend Creative Solutions.

May 4, 2022
Creative Solutions logo

Reply from Creative Solutions

Hi Heather, thank you so much for taking the time to write this review. It was a pleasure being able to work with you and produce something both you and your customers enjoy! Your compliments has been shared with the team. As always we will seek to improve our services for you, but are grateful to know we are doing great in the meantime! We look forward to being of assistance again in the future.

Rated 4 out of 5 stars

Trustworthy company with lots of staff…

Trustworthy company with lots of staff willing to help. Prices are good and finished product was great. Only criticism is that I often felt that I ended up speaking to a different person every time I contacted them. Communication sometimes wasn't passed on. Overall, very pleased with finished result.

April 28, 2022
Creative Solutions logo

Reply from Creative Solutions

Many thanks for your review, your feedback is very welcome! The systems in place allow each department to get you through the process of purchasing, design and creation with each person a specialist in their field, but we register this can be difficult when a new person is contacting you each time! We will look into this process, making sure communication channels are fluid and all information is shared throughout so the next time you wish to work with us it can be smoother.

Rated 5 out of 5 stars

Perfect

Perfect job. Many thanks

April 21, 2022
Creative Solutions logo

Reply from Creative Solutions

A pleasure to work with you on this, we look forward to the next occasion!

Rated 5 out of 5 stars

Great Product and Service

Ordered an outdoor notice for the Allotment frmm the webite. Company kept me informed on progress with the order and it arrived following email notification it was on its way. Alas, it arrived without the supports/ posts. Called customer service and apparently the posts went missing in transit. Customer services sent out replacement support immediately and these arrived within the week. Excellent service.

The notice board is good quality (green), exactly as advertised and looks good now erected. Fully recommended, both the product and the customer support team.

April 14, 2022
Creative Solutions logo

Reply from Creative Solutions

Many thanks for your review! We're glad we could assist in getting the replacement posts to you so quickly and get your noticeboard ready for use. It was a pleasure working with you, we look forward to the next occasion!

Rated 5 out of 5 stars

Great service

April 8, 2022
Creative Solutions logo

Reply from Creative Solutions

Thank you for your review. A pleasure to work with you, we look forward to the next occasion!

Rated 5 out of 5 stars

Very friendly and helpful staff and an…

Very friendly and helpful staff and an excellent job done on our motorhome. They replaced a section of vinyl which had cracked and shrunk and the result is as good as new, actually probably better than new as they use superior vinyl compared to the motorhome manufacturer! Many thanks again for a great job, would certainly recommend your company. Regards Stuart Browne.

April 7, 2022
Creative Solutions logo

Reply from Creative Solutions

Many thanks for your glowing review! We pride ourselves on service and carrying the best materials we can source. It was a pleasure working with you on this project, and hope the vinyls look good as new for years to come!

Rated 1 out of 5 stars

I ordered the notice board for a…

I ordered the notice board for a community group.

I had a satisfaction survey sent to me but was unaware that the product had been delivered. I spoke to the recipient who confirmed it had not been received. I rang and spoke to your Customer services team, who were very polite, but could not tell me if the product had been delivered and was told to ring back on Monday(11th April). They did reiterate the delivery time of 10-14 days from purchase date.
I agreed to do this and today have received a message from the recipient that the noticeboard was delivered earlier in the week to a neighbour who had just brought it around. This is what probably triggered the satisfaction survey.
So as you can see there appears to be a problem either with your delivery company and how information is recorded.

April 7, 2022
Creative Solutions logo

Reply from Creative Solutions

Thank you for your review, and apologies that on this occasion our courier services have not been able to meet our internal expectations, and quality of service. We work closely with our delivery couriers to make sure information is passed on and communicated effectively for your peace of mind, and apologise you were not contacted directly when delivery was made to your neighbour. We will endeavour to pass this on to the delivery company for their own review. We hope that our communications, service, and product have served you well, and look forward to working with you again when needed. Please feel free to contact us to discuss this issue with delivery further if you wish, we will gladly take any information to be able to better our services and communication efforts.

Rated 4 out of 5 stars

Good service initially

Good service initially. Product slightly damaged prior to delivery and installation and still awaiting repair.

April 4, 2022
Creative Solutions logo

Reply from Creative Solutions

Many thanks for your review Mike, it was a pleasure to be able to assist you with this noticeboard installation, and apologise profusely for the large scratch on the protective glass front. I understand our team is sourcing a replacement panel for you as quickly as they can, and will contact you to organise a date for this to be replaced on site. We hope communication prior to and after this issue has been efficient, and of course take all feedback into consideration to better our processes.

Rated 5 out of 5 stars

Fast service

March 31, 2022
Creative Solutions logo

Reply from Creative Solutions

Thank you for your review! We pride ourselves on this level of service, and are always making improvements where needed to give you the best experience. We look forward to working with you again!

Rated 4 out of 5 stars

Good quality. delivery. service.

Good quality. delivery. service. Prints came out nicely and were delivered on time. Slightly confusion in the printing process but was all resolved. Will use in future.

March 31, 2022
Creative Solutions logo

Reply from Creative Solutions

Many thanks for your review, we endeavour to always offer the best products, print media and service. We apologise profusely for the confusion, and hope we were able to rectify the issue in a timely fashion and keep communication open with you whilst we worked through this. We look forward to working with you again in the future, and show you where improvements have been made!

Rated 5 out of 5 stars

Very happy customer

Im really happy with the products made for me. Very high quality and affordable. Great communication throughout and will be doing future business with them.

March 31, 2022
Creative Solutions logo

Reply from Creative Solutions

Many thanks for your feedback, we are glad the products have been able to fulfill your needs, and for a great price as is always our aim. We look forward to working with you again in the future when needed.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look