Spent close to €1500 on an oven. Main oven stopped working after a year and a half. Called for help as it's still under warranty, they made me jump through a number of hoops, confirming when asked t... See more
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Part was in stock marked as imidiate dispatch unfortunately it was not available money refunded however time wasted did not replace part before leaving house my landłord charged me for whole thing all... See more
So far Creda Spares have been unable to supply the front vent flexible vent pipe for a Tumble Dryer They have sent me a rear fitting flexible vent pipe which is no good. I have emailed a copy of the... See more
Been asked to provide feedback following a purchase. This is ironic as I am still awaiting the item which was ordered over a week ago. No update or contact regarding the item I ordered and paid for. S... See more
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Highly recommend creda spares for a…
Highly recommend creda spares for a excellent service.
quick delivery and so simple to order
quick delivery and so simple to order - worried I would get the wrong piece but website so brilliant. dryer back now working!
Don't trust stock levels shown on website
Although the website showed the item I needed as being in stock, I received an email after placing my order telling me that they didn't have what I wanted but could supply an alternative for an additional £16. The original order was only £13 including the delivery charge, so I opted to cancel the order.
Very good service.
Order not fulfilled
Order not fulfilled. Demanded morr money for part sayinh one advrrtised no longer available...
Why? They have no grasp of the concept of customer service!
Ordered and paid
Ordered and paid, delivered a couple of days later. Dryer fixed! Quick and easy
Although I initially ordered the wrong…
Although I initially ordered the wrong part they were very quick in sorting it out. Would recomment this company to anyone needing a spare part.
Found quickly online and arrived promptly
This part was easy to find on the online catalogue and after ordering it up it arrived quickly and in good working order.
Very quick delivery and product exactly…
Very quick delivery and product exactly as described
Very helpful when I contacted the…
Very helpful when I contacted the support team responded quickly to my email and gave me advice and information to solve my problem
Simple straightforward spares purchase
Simple straightforward spares purchase. Shame, though, that when I quoted a CREDA fridge model number for the spare, the actual item delivered came without the CREDA brand name logo as the item is a generic part to other manufacturers. The broken part _did_ have the CREDA brand name logo and I would expect the replacement to have one also. Not a deal breaker, though.
Not delivered as quickly as promised
Not delivered as quickly as promised, apart from that good trading
Honest and a quick service.
Ordered part on line
Ordered part on line, very easy to find my model. New element ordered and arrived in a few days.
The spare was delivered on time and was…
The spare was delivered on time and was a satisfactory replacement
Really not on top of their game
Ordered a spare part for a cooker, only the next day to be emailed, ‘oh we actually don’t have this product it has been discontinued.’ Not very well on top of their stock list.
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