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Credit Glory LLCReviews 

9,963
•
TrustScore 4.5 out of 5

4.5

Credit Counseling Service
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Review summary

Created with AI, based on recent reviews

Looking at 672 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the staff's helpfulness, patience, and extensive knowledge, making interactions pleasant and informative. Many appreciate the professional and kind approach of the customer service representatives, who go above and beyond to explain options and guide them through processes. The user experience is often described as smooth and easy, with people valuing the clear communication and the human touch provided by the team. However, some people were dissatisfied with the service and payment aspects, mentioning issues with lack of communication, transparency, and feeling misled about the process. A few reviewers also reported issues with receiving promised services or clear transaction details after payment, leading to frustration.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently praising their helpfulness, kindness, and... See more

Customer service

People report positive experiences with customer service, highlighting the professionalism, responsiveness,... See more

Service

Consumers find service to be ambiguous, with many reviewers reporting positive experiences, praising helpful... See more

Payment

Reviewers mention ambiguous feedback about payment, with many expressing significant dissatisfaction and... See more

User experience

Customers had positive experiences with the user experience, often highlighting the helpfulness and knowledge... See more

Reviews shaping this summary

Rated 5 out of 5 stars

They are very thorough and informative while looking out for my best interest. They explained my options and how I can use additional credit monitoring if I want even. They let me know why accounts... See more

Rated 5 out of 5 stars

Wensley was very helpful,patient,kind and extremely knowledgeable in helping me. He went above and beyond. I am thankful and grateful for his and his managers assistance in my despuet. I pray that the... See more

Rated 5 out of 5 stars

The best part was talking to a human. Not this AI garbage. He was extremely helpful, timely and kind. For my situation, this was a great experience and I want to thank them for not using AI. Everythin... See more

Rated 5 out of 5 stars

The agent I spoke with an awesome Jon! He was very calm, intuitive, and walked me through step by step! I really appreciate him giving me information o never knew about. God sent me an angel cuz he k... See more

Company details

  1. Credit Counseling Service

Written by the company

Reclaim your financial freedom. Get the house, car, credit card, loan, job, that your family needs. -------------------------------------------------- Marko Petkovic - CEO

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

10K reviews

5-star
4-star
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2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.5

All reviews

(9,963)

696 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

SCAMMERS

On my initial call I thought I was calling a complete different company. The agent proceeded to lie to me and told me they were the company I was looking to speak to. He proceeded to sign me up for a 3rd party subscription without my authorization, and sell me a false service that I thought was going to go to my debt, which I had asked twice about and he answered yes (lie).
In Florida, a recorded agreement is legally binding just like a written contract. They refuse to make things right even though they basically stole and lied to me. Do not deal with Credit Glory.

March 13, 2026
Unprompted review
Rated 5 out of 5 stars

I called into Credit Glory with a…

I called into Credit Glory with a situation very upset. They took the time to calm me down and take a look at my credit report. They found things that shouldn't of been there. The team is very respectful and willing to take their time to help with any questions or concerns you may have.

March 26, 2026
Unprompted review
Rated 5 out of 5 stars

I loved how Wes really helped me out…

I loved how Wes really helped me out and made me understand that about my credit journey and gave me hope to wanting to purchase a home of my own in the future and really gave me detailed step-by-step on how to go about this so my collection can be dropped off

March 26, 2026
Unprompted review
Rated 5 out of 5 stars

Felt scene

My expirence went smooth and the person who talking to me was very nice and calm he was supportive and I felt valued I thank him for helping me out.

March 26, 2026
Unprompted review
Rated 5 out of 5 stars

Franklin really helped me through this…

Franklin really helped me through this process and was so kind and understanding of my situation. He explained everything where I could understand and I feel good about his ability to handle things for me.
Thanks Franklin!

March 26, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing experice Lilly was beyond my…

Amazing experice Lilly was beyond my expectations she is so clear, answers my questions explained in details I felt very confident on my decision she’s a amazing asset to the team I am
So happy I got to interact with her. She really made me feel at ease looking
Forward to my new life !

March 25, 2026
Unprompted review

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