Credit Glory LLC Reviews 9,954

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 683 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, knowledge, and patience, making interactions pleasant and productive. Many highlight the excellent customer service, appreciating the clear explanations and detailed guidance provided throughout various processes. Reviewers often feel valued and understood, with many expressing gratitude for the support and the positive impact on their financial outlook. However, some customers reported dissatisfaction with the service, citing issues where they felt they were paying for services they could do themselves or that did not yield the promised results. A few others mentioned concerns regarding charges or information provided about payments and credit monitoring, leading to negative experiences.

What people talk about most

Staff

People report positive experiences with staff, frequently highlighting their helpfulness, professionalism,... See more

Customer service

Users describe positive interactions with customer service, often praising agents for their helpfulness,... See more

Service

Clients share ambiguous opinions on service, with some reviewers reporting very poor service and... See more

User experience

Consumers find the user experience to be positive, with many reviewers highlighting the helpfulness and... See more

Payment

Customers consistently note ambiguous experiences with payment, with many reporting unexpected charges and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The agent I spoke with an awesome Jon! He was very calm, intuitive, and walked me through step by step! I really appreciate him giving me information o never knew about. God sent me an angel cuz he k... See more

Rated 5 out of 5 stars

On 5/22/26 I called to pay a collection and Samantha was amazing at guiding me though the process of not only paying the collection, but taking the steps necessary to eventually reach my goal of impro... See more

Rated 5 out of 5 stars

The representative Whadayne was very informative and helpful. His assistance came in at the right time and the words thank you are not enough to express my appreciation. My credit was affected trying... See more

Rated 5 out of 5 stars

Lina Chamberlin was fantastic with helping me get my credit building journey started! Super excited to see how the results work out.


Company details

  1. Credit Counseling Service

Written by the company

Reclaim your financial freedom. Get the house, car, credit card, loan, job, that your family needs. -------------------------------------------------- Marko Petkovic - CEO


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

10K reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Amazing experice Lilly was beyond my…

Amazing experice Lilly was beyond my expectations she is so clear, answers my questions explained in details I felt very confident on my decision she’s a amazing asset to the team I am
So happy I got to interact with her. She really made me feel at ease looking
Forward to my new life !

March 25, 2026
Unprompted review
Rated 5 out of 5 stars

I worked with Alex Martinez today

I worked with Alex Martinez today. He was very professional and respectful. I was a little nervous about the process, but with Alex explaining the process and answering my questions, made me feel comfortable.

March 25, 2026
Unprompted review
Rated 5 out of 5 stars

Im dealing with Robert

Im dealing with Robert, who is helping me understand what is going on with my credit. Hopefully this will give me a boost.. He is easy to talk to and willing to answer any and all questions

March 25, 2026
Unprompted review
Rated 1 out of 5 stars

Horrible service

Horrible service. You’re better off handling everything on your own all they wanna do is take your money and give you false. Hope tell you that other people have had a very high success rate and it’s all lies.

March 21, 2026
Unprompted review
Rated 1 out of 5 stars

Read your contracts carefully

Terrence helped me find out exactly what was holding me back on my credit profile as well as found all kinds of things that needed to be disputed. He was quick and very knowledgeable.

Update:
After seeing a bad review on here i decided to review my my contracts where it said all $1,057 that I put down to pay off 2 bills and to dispute others was just for a setup fee and their services. They closed my account and I received my money back same day thankfully.

March 22, 2026
Unprompted review
Rated 1 out of 5 stars

This company is a scam

This company is a scam! I spoke with Kayla who was very sweet and making me feel like she was trying to help me, when she lied to me telling me I would pay $470 and all the debt on my report would be paid off, and they would dispute and be taken off my report. Come to find out that I did not make a payment towards those debts at all, but for their services which I did not agree to, and now when I call back to speak to her, they tell me they can’t transfer me to her. I want my refund back. They lied to me. This this is a horrible company. I thought I was calling the debt collector. They never even told me I was calling credit glory or credit sage they may believe I was calling the debt collector paying off a debt. They took my money. Do not use them. They are scammers all of them and if you get a girl named Kayla, do not let her sweetness for you, she is a liar and a scammer, and will take your money and make you believe you’re paying towards your debt when you are not.

March 20, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Tony was great explaining my options and how I could resolve credit issues. Very knowledgeable and helpful for situations that are not fun to deal with!

March 23, 2026
Unprompted review

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