Credit Glory LLC Reviews 9,975

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 683 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, knowledge, and patience, making interactions pleasant and productive. Many highlight the excellent customer service, appreciating the clear explanations and detailed guidance provided throughout various processes. Reviewers often feel valued and understood, with many expressing gratitude for the support and the positive impact on their financial outlook. However, some customers reported dissatisfaction with the service, citing issues where they felt they were paying for services they could do themselves or that did not yield the promised results. A few others mentioned concerns regarding charges or information provided about payments and credit monitoring, leading to negative experiences.

What people talk about most

Staff

People report positive experiences with staff, frequently highlighting their helpfulness, professionalism,... See more

Customer service

Users describe positive interactions with customer service, often praising agents for their helpfulness,... See more

Service

Clients share ambiguous opinions on service, with some reviewers reporting very poor service and... See more

User experience

Consumers find the user experience to be positive, with many reviewers highlighting the helpfulness and... See more

Payment

Customers consistently note ambiguous experiences with payment, with many reporting unexpected charges and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The agent I spoke with an awesome Jon! He was very calm, intuitive, and walked me through step by step! I really appreciate him giving me information o never knew about. God sent me an angel cuz he k... See more

Rated 5 out of 5 stars

On 5/22/26 I called to pay a collection and Samantha was amazing at guiding me though the process of not only paying the collection, but taking the steps necessary to eventually reach my goal of impro... See more

Rated 5 out of 5 stars

The representative Whadayne was very informative and helpful. His assistance came in at the right time and the words thank you are not enough to express my appreciation. My credit was affected trying... See more

Rated 5 out of 5 stars

Lina Chamberlin was fantastic with helping me get my credit building journey started! Super excited to see how the results work out.


Company details

  1. Credit Counseling Service

Written by the company

Reclaim your financial freedom. Get the house, car, credit card, loan, job, that your family needs. -------------------------------------------------- Marko Petkovic - CEO


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

10K reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

I spoke with Makayla Shaw she explained…

I spoke with Makayla Shaw she explained everything to me laid out my options for me and was extremely helpful and knowledgeable. She made my experience AWESOME!!! She is a hidden gem with ya’ll. She was able to get me what I needed very quickly and I am grateful for that.

April 23, 2026
Unprompted review
Rated 5 out of 5 stars

Rigo was absolutely So kind

Rigo was absolutely So kind, patient, knowledge and thorough in explaining all aspects of my credit extensively.
I really appreciate him for making my financial outlook optimistic and happy.
Thank YOU

April 22, 2026
Unprompted review
Rated 1 out of 5 stars

If I could put zero stars I would!!

If I could put zero stars I would!!

I called a number listed for LVNV Funding to negotiate a debt and was routed to Credit Glory. I clearly stated multiple times I did NOT want credit repair services—only to settle my $2,700 debt. The rep (Renee) repeatedly reassured me they would not dispute anything and would only help resolve the account, saying it could be handled for $1,500.

I told her I was driving, in a rush, and couldn’t review documents. She said they were only for verification, so I trusted her and agreed.

Within 3 business days, I called back for confirmation and was told I had been enrolled in a credit repair program instead. Jose, a very rude account manager, refused to help with my debt and denied refunding the $698 I paid, claiming services were provided—which is false.

I never authorized credit repair services. I was misled and taken advantage of. This company is deceptive and predatory.

April 14, 2026
Unprompted review
Rated 5 out of 5 stars

I dont remember my CSR'S name but he…

I dont remember my CSR'S name but he was amazing! He was informative and walked me through the process, he reassured my understanding and was patient. There was point in conversation I was lost and he recited what he said, reexplained and gave examples from our conversation to make sure I understood. This was a stressful day and I honestly thought this was going to be the icing on the cake but he made it 10x better within 15 minutes of a conversation! I wish I remembered his name but I appreciate your patience and I hope the job recognizes good people like you!

April 14, 2026
Unprompted review
Rated 4 out of 5 stars

Chantal was very helpful

Chantal was very helpful, pleasant and easy to talk. She walked me through everything. I held back on giving 5 stars, only because I want to know if it really works first. Chantal herself deserves 10 stars!

April 13, 2026
Unprompted review

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