Credit Glory LLC Reviews 9,979

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 683 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, knowledge, and patience, making interactions pleasant and productive. Many highlight the excellent customer service, appreciating the clear explanations and detailed guidance provided throughout various processes. Reviewers often feel valued and understood, with many expressing gratitude for the support and the positive impact on their financial outlook. However, some customers reported dissatisfaction with the service, citing issues where they felt they were paying for services they could do themselves or that did not yield the promised results. A few others mentioned concerns regarding charges or information provided about payments and credit monitoring, leading to negative experiences.

What people talk about most

Staff

People report positive experiences with staff, frequently highlighting their helpfulness, professionalism,... See more

Customer service

Users describe positive interactions with customer service, often praising agents for their helpfulness,... See more

Service

Clients share ambiguous opinions on service, with some reviewers reporting very poor service and... See more

User experience

Consumers find the user experience to be positive, with many reviewers highlighting the helpfulness and... See more

Payment

Customers consistently note ambiguous experiences with payment, with many reporting unexpected charges and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The agent I spoke with an awesome Jon! He was very calm, intuitive, and walked me through step by step! I really appreciate him giving me information o never knew about. God sent me an angel cuz he k... See more

Rated 5 out of 5 stars

On 5/22/26 I called to pay a collection and Samantha was amazing at guiding me though the process of not only paying the collection, but taking the steps necessary to eventually reach my goal of impro... See more

Rated 5 out of 5 stars

The representative Whadayne was very informative and helpful. His assistance came in at the right time and the words thank you are not enough to express my appreciation. My credit was affected trying... See more

Rated 5 out of 5 stars

Lina Chamberlin was fantastic with helping me get my credit building journey started! Super excited to see how the results work out.


Company details

  1. Credit Counseling Service

Written by the company

Reclaim your financial freedom. Get the house, car, credit card, loan, job, that your family needs. -------------------------------------------------- Marko Petkovic - CEO


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

10K reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

I dont remember my CSR'S name but he…

I dont remember my CSR'S name but he was amazing! He was informative and walked me through the process, he reassured my understanding and was patient. There was point in conversation I was lost and he recited what he said, reexplained and gave examples from our conversation to make sure I understood. This was a stressful day and I honestly thought this was going to be the icing on the cake but he made it 10x better within 15 minutes of a conversation! I wish I remembered his name but I appreciate your patience and I hope the job recognizes good people like you!

April 14, 2026
Unprompted review
Rated 4 out of 5 stars

Chantal was very helpful

Chantal was very helpful, pleasant and easy to talk. She walked me through everything. I held back on giving 5 stars, only because I want to know if it really works first. Chantal herself deserves 10 stars!

April 13, 2026
Unprompted review
Rated 5 out of 5 stars

Alex is a blessing!

Alex explains everything in details about my credit history, was very patient and helpful. He helped my daughter as well and both of us got the help that we needed. He is a blessing in our lives. Thank you so much!!!!!!!

April 13, 2026
Unprompted review
Rated 5 out of 5 stars

Teresa was super helpful

Teresa was super helpful. Went above and beyond I understood the information and made sure I was taken care of from start to finish.

April 13, 2026
Unprompted review
Rated 5 out of 5 stars

The representative Whadayne was very professional and informative.

The representative Whadayne was very informative and helpful. His assistance came in at the right time and the words thank you are not enough to express my appreciation. My credit was affected trying to help someone. You live and you learn. I’m definitely looking forward to rebuilding my credit again. Thank you so much, Whadayne. Keep up the great job!!!

April 10, 2026
Unprompted review
Rated 5 out of 5 stars

Excelent Help

Excelent Help. He was absolutely fantastic at doing his job he explained everything properly and if i didnt understand he would explain it 2 where i would understand, he answered all my questions and he helped me ultimately get the ball rolling on a bright future. I wish i got his name because he really deserves alot of credit and acknowledgement for being great at customer service and making me feel very comfortable with this whole situation. Thank you again u are great & GOD BLESS

April 10, 2026
Unprompted review
Rated 5 out of 5 stars

04/08/2026…

The thing that made my experience easy was working with Lina. Very informative and knowledgeable in helping me get where I wanted to go.

April 8, 2026
Unprompted review
Rated 1 out of 5 stars

Was made to feel like they were going…

Was made to feel like they were going to help me at the beginning. I never saw a change in my credit but all I saw was money game taken out of my account more than anything. I was not satisfied at all when they were taking money out of my account and I did not authorize it. They also kept calling me all the time.

April 7, 2026
Unprompted review
Rated 5 out of 5 stars

My man Alex "Mhm" Martinez

My man Alex "Mhm" Martinez was beyond amazing. This is a person who truly cares and wants the best for us all. We truly connected and I will never forget Mr. Mhm. Thank you brotha. Keep spreading your positive glow. Thank you, truly. Much love, Ian..

April 8, 2026
Unprompted review
Rated 1 out of 5 stars

It’s a scam

It’s a scam. I was trying to pay off a debt they lied and misled me. They took $777 out of my bank account. I called them and emailed them several times for my money back, the next day. And three months later no refund or change to my credit report. SCAMMM

February 2, 2026
Unprompted review

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