Credit Glory LLC Reviews 9,975

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 683 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, knowledge, and patience, making interactions pleasant and productive. Many highlight the excellent customer service, appreciating the clear explanations and detailed guidance provided throughout various processes. Reviewers often feel valued and understood, with many expressing gratitude for the support and the positive impact on their financial outlook. However, some customers reported dissatisfaction with the service, citing issues where they felt they were paying for services they could do themselves or that did not yield the promised results. A few others mentioned concerns regarding charges or information provided about payments and credit monitoring, leading to negative experiences.

What people talk about most

Staff

People report positive experiences with staff, frequently highlighting their helpfulness, professionalism,... See more

Customer service

Users describe positive interactions with customer service, often praising agents for their helpfulness,... See more

Service

Clients share ambiguous opinions on service, with some reviewers reporting very poor service and... See more

User experience

Consumers find the user experience to be positive, with many reviewers highlighting the helpfulness and... See more

Payment

Customers consistently note ambiguous experiences with payment, with many reporting unexpected charges and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The agent I spoke with an awesome Jon! He was very calm, intuitive, and walked me through step by step! I really appreciate him giving me information o never knew about. God sent me an angel cuz he k... See more

Rated 5 out of 5 stars

On 5/22/26 I called to pay a collection and Samantha was amazing at guiding me though the process of not only paying the collection, but taking the steps necessary to eventually reach my goal of impro... See more

Rated 5 out of 5 stars

The representative Whadayne was very informative and helpful. His assistance came in at the right time and the words thank you are not enough to express my appreciation. My credit was affected trying... See more

Rated 5 out of 5 stars

Lina Chamberlin was fantastic with helping me get my credit building journey started! Super excited to see how the results work out.


Company details

  1. Credit Counseling Service

Written by the company

Reclaim your financial freedom. Get the house, car, credit card, loan, job, that your family needs. -------------------------------------------------- Marko Petkovic - CEO


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

10K reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

My agent

My agent, Chad, did an excellent job of explaining all my options and discrepancies. He was extremely helpful and thorough. Now I wait to see results.

March 31, 2026
Unprompted review
Rated 5 out of 5 stars

Alex M

Alex M. with Caine & Weiner was very helpful and explained everything to me. Very grateful for his help, never knew how much was secretly affecting my credit.

April 3, 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding Customer Service!

He was so helpful and super nice! He brought to my attention other ways that would help me and went above and beyond to get the job done ! He deserves a raise! Best customer service I’ve experienced!

April 2, 2026
Unprompted review
Rated 1 out of 5 stars

SCAM SCAM SCAM

SCAM SCAM SCAM

I was asking to settle a bill with a credit card, he told me he could bring it down to $378 and I could pay that today and it would be removed from my credit report. I told him I did not have that and he could set it up with a $29 payment and the $249 before April 17th.
After I read the contract…. That’s most definitely not what happened. Turns out that’s a set up fee; and not paying that bill off.
That was an hour ago, now I’m on hold trying to cancel this before they LIE and steal some more money from me.

April 2, 2026
Unprompted review
Rated 1 out of 5 stars

NEVER USE THEM

NEVER USE THEM. THEY TOOK $978 THAT MY COLLECTIONS WOULD BE PAID OFF AND ITS NOT. ITS JUST TO SEND LETTERS TO DISPUTE WHATS ON YOUR CREDIT REPORT.ASKED FOR A REFUND AND THEY SAID NO BECAUSE THEY WORKED ON IT FOR 13 DAYS! WHAT A JOKE!

April 2, 2026
Unprompted review
Rated 1 out of 5 stars

Predatory company

Predatory company. I thought I called my debt collector but it ended up being Credit Glory. I explained to them I wanted to only pay half and then the other half next week. He then proceeded to say he found all this other debt that was already in good standing. In the end charged me over 600.00 and refused to correct it. DO NOT USE THIS COMPANY, CALL THE ACTUAL DEBT COLLECTOR AND TRIPLE CHECK IT. IS THE RIGHT COLLECTOR! If this happens to you, call your bank asap!!

April 1, 2026
Unprompted review
Rated 5 out of 5 stars

I was assisted by Whadayne Aka Dane

I was assisted by Whadayne Aka Dane, he was professional ,very informative and very polite. Dane explain everything in such a practical way. I want to commend him, he did an amazing job. I must say that you guys are very lucky to have Dane on your team.

April 1, 2026
Unprompted review
Rated 1 out of 5 stars

This is s scam plz do not use this…

This is s scam plz do not use this company they only take your money you are better off paying it of directly they took money out my account after I told them I didn’t want the service then told me they can’t refund my money I’m so pissed because I still owe the creditor and this jokers took the money I could have used to pay it off whatever you do do not use them it’s the same two ppl answering the phones pretending like they put you on hold this is a fake website they got 400 out of me in total

April 1, 2026
Unprompted review
Rated 5 out of 5 stars

Amanda Smith was amazing and very…

Amanda Smith was amazing and very helpful. She explained in detail everything that was negatively impacting my credit and how I could improve it. She was very transparent on pricing and showed a lot of patience with the questions I had. Thank you again Amanda for your assistance!

April 1, 2026
Unprompted review

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