Credit Style Limited Reviews 

556
TrustScore 1.5 out of 5

1.3

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Review summary

Created with AI, based on recent reviews

Looking at 60 reviews, most reviewers were let down by their experience overall. Many consumers frequently reported receiving unexpected letters and frequent calls regarding disputed debts. Customers also struggled to communicate with the business, often encountering unhelpful or rude representatives who refused to listen when attempting to resolve problems. Some reviewers were happy with specific staff members who managed to clear records and resolve their payment disputes successfully. A few people experienced polite interactions and efficient assistance when they finally connected with capable agents who handled their inquiries well. These individuals appreciated the dedicated help provided during otherwise frustrating and stressful administrative situations.

What people talk about most

Payment

People report negative experiences with payment, highlighting frustration over unverified and incorrect... See more

Customer communications

Reviewers express strong frustration and dissatisfaction regarding contact issues. Consumers report that... See more

Customer service

Users describe negative interactions with customer service, reporting frustrating experiences with unhelpful... See more

Staff

Customers consistently note negative experiences with staff, describing them as rude, unhelpful, and... See more

Claim

Consumers find claim experiences to be frustrating due to unwarranted demands. Reviewers consistently report... See more

Reviews shaping this summary

Rated 1 out of 5 stars

I contacted Credit Style today to discuss why a letter had arrived 7 days after it was dated. I provided my name address and CS ref. he asked for my mobile which i refused to give as this is not par... See more

Rated 1 out of 5 stars

SCAM! Horrible people, gave me a true anxiety attack for lies. We got a bill in my husbands name to owe money to British Gas, last bills were in my name and last time he had an account was many years... See more

Rated 1 out of 5 stars

Trying to chase a debt on a property that is nothing to do with me, in a town I've never visited. Sent an email and followed up with a phone call, and surprisingly got through to someone who said... See more

Rated 1 out of 5 stars

SCAMMERS! I have received a letter, email & phone calls chasing over £1000 on behalf of "their client " British Gas for electricity. Firstly, my name isn't on any British Gas bills as I don't de... See more

Company replied


Company details

  1. Debt Collection Agency

Written by the company

At Credit Style, we always maintain a customer focus and offer more flexible systems than the industry norm. We believe approaching debt recovery in this way increases client satisfaction and ultimately delivers better results. As such, we are proud to see our reputation for hard work and strong performance is continuing to grow. Our experienced team of collectors and credit management professionals regularly help businesses recover funds, taking away a time-consuming but essential task so they may focus on their own business priorities.


Contact info

1.3

Bad

TrustScore 1.5 out of 5

556 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 33% of negative reviews

Typically replies within 1 week

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1.3

All reviews

(556)

59 reviews in the last 12 months

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Rated 1 out of 5 stars

I tried to contact them six times…

I tried to contact them six times regarding a debt. I also left 4 voicemails. They stated that if you left a voicemail they would call you back and the account would be on hold. They did not do any of this. And sent the account back to the original company stating that they had exhausted all means of contacting me. They didn't even call. They sent one letter. Absolutely disgusted. Staff just lie to customers. Worse company ive even had to deal with. Needs to be shut down. The fact that law is in your company name is a joke because clearly you've never read any law.

November 9, 2023
Unprompted review
Rated 1 out of 5 stars

Sent me a bill out of the blue

I have just received a bill for a huge amount of money that I can not pay. I do not owe this bill and I have never received any correspondences from anyone regarding this. This is a fictious bill and I am really scared. I have been researching this company ever since the letter dropped yesterday. I cant believe they can do this in the UK with no evidence. I am in desperate need of help, how can I be sent a bill with no previous bills with a made up sum of money. I am terrified of what this company could do to me, please help. How can you say you fight against fake reviews when mine is real. I think the only way forward is legal action. You have not even shown me any evidence the bill is mine. I am filing a complaint with the FCA . You are bulling the vunerable and the weak YOU HAVE NOT EVEN CHECKED THE FACTS OF MY CASE. I don't think i will be here to even type a second review or an update, I can not handle it no more. I won't be here anymore.

October 30, 2023
Unprompted review
Rated 1 out of 5 stars

Being harassed for a parking fine for another person

I have received a number of letters from this company regarding an unpaid parking fine for another person (who I do not know and who has never lived at my address) and a vehicle that is not mine. I am concerned that they will escalate the action if I ignore it. I have called several times and left messages but no one ever picks up the phone. When I tried to fill in the form last week it did not recognise the reference I gave.

October 20, 2023
Unprompted review
Rated 5 out of 5 stars

On two occasions I've spoken with staff…

On two occasions I've spoken with staff at the call centre, I've spoken to Sharon and today Carol. They were amazing! I can't speak highly enough. They were lovely, helpful and non judgemental. They certainly put the effort in to help me... Thank you so much ladies
Sharon Thompson

October 11, 2023
Unprompted review
Rated 1 out of 5 stars

Credit Style are also CST Law

So now received letter demanding payment from CTS Law which is a branch of Credit Style Ltd. they are kindly offering us a 50% discount as a limited time offer on money we dont even owe, even tho we spoke to credit style to confirm we had proof we owe no money, they were still asking us to pay during that conversation.
I assume some people do pay up just to get them off their backs. Wont be us tho, see you in Court !!

October 5, 2023
Unprompted review
Rated 1 out of 5 stars

Can not give no stars

Can not give no stars.
Had a parking fine but we knew the company we were at had emailed through to say we were there,
Email was resent and we had no reply or correspondence so we thought it was dealt with.
September this year we received a fine for £170, for non payment of parking fine from CST LAW, as past emails were not available we phoned them and was told we had to pay, to save stress we did via bank transfer.
A few weeks later re received a refund from CST LAW for £170, we called them and she offered us a different account number to pay through which we refused as there was no explanation as to why this was refunded.
Fast forward to yesterday we have now received another fine for non payment of the original fine plus court costs, we have tried to phone CST but no answer on the phone.
Anyway CST hopefully you are reading this, we have proof we paid it, we have proof you refunded it, we have proof we contacted you, so we will see you in court.

September 29, 2023
Unprompted review
Rated 1 out of 5 stars

Have been impossible to deal with

Have been impossible to deal with. Chased me over a debt to People's Energy which was based on wrong figures, so sent them evidence of the correct figures. Which they logged and ignored for the next 12 months when it reactivated and they chased me again. Then basically told me I was lying or never bothered to reply to any correspondence. A nightmare that's still ongoing.

February 27, 2023
Unprompted review
Rated 1 out of 5 stars

Credit Style contacted me regarding a…

Credit Style contacted me regarding a supposed outstanding figure for an electricity bill. They have been sending all manner of letters and phoning etc.
The issue here is that Bristol Energy admitted they were in the wrong and promised they would sort the issue, this was regarding the metering over charging me and even using up all my accumulated credit in the summer when my PV was working!!! They did not, and then went bust, now to top it off have sold misinformation to this bunch.

July 3, 2023
Unprompted review
Rated 1 out of 5 stars

I received a email regarding an outstanding bill with Bristol Energy

I received a email regarding an outstanding bill with Bristol Energy that went bust, i was sent the bill, which i could not deny as this was a couple of years ago and could not remember my final bill. The lady who contacted me seemed above board etc and I agreed to pay £50 a month as i could not afford to pay the bill in full. So, today I paid my £50 and a received a message saying that I was unable to receive confirmation of the payment ( screenshot this message ). Emailed the lady who originally dealt with me, the email has been blocked ! So, I have contacted Credit Style regarding receipt and blocked email, I will not be making further payments. I do not understand how this company is allowed to exist

July 3, 2023
Unprompted review
Rated 1 out of 5 stars

Fictitious Bills and aggressive action.

Credit Style starting sending fictitious bills out for Gas and Electric to my, now sadly passed away, parents property.
We had been through the compliants dept of British Gas who took over the Bristol Energy (or Together Energy) accounts when they went bust and they were very helpful making sure the energy was creditted up to the day the house was sold. The meter readings were Gas: 9665
Electric: 20252.9 We thank Carrera Whittle in British Gas Complaints for sorting the credits out.
Credit Style then sent bills (from Bristol Energy) up to meter readings of Gas 9395 and Electric 18883 which obviously fall well inside the readings that have been creditted by British Gas.. All this is happening 12 months after the house was sold. How the bills even got to me as they have the wrong address and post code!!! They are scum bags at best.

June 14, 2023
Unprompted review
Rated 1 out of 5 stars

I am taking Credit Style Ltd to Court…

I am taking Credit Style Ltd to Court next month, early August. I had a spurious debt, which the company refused to deal with and just ignored me. I am trying to make a case that if a company (debt agency) ignores those that refute debts of any size, say beyond three times, then this should be seen as harassment.

If people wish to show support then maybe I should open up a group somehow. Let me know.

July 11, 2022
Unprompted review
Rated 1 out of 5 stars

Opportunists fishing in a murky pond

These people seem to have obtained a copy of the records of all Bristol Energy customers at the time they ceased trading and are duplicating demands for payments of final accounts, whether or not they have previously been settled. This matter was earlier handled by Credit Resource Solutions and records of payments to them seem not to have been reconciled against final accounts.

July 5, 2023
Unprompted review
Rated 1 out of 5 stars

The company appears to be scamming…

The company appears to be scamming people with fake final bills from now defunct energy companies. On closer inspection and after speaking to my current provider. I didn’t not in fact owe any money. I’ve tried to contact Credit style but they do not respond. They’re more than happy to leave you with a threatening letter and payment details, I feel sorry for anyone who has fallen for this and paid them

June 26, 2023
Unprompted review
Rated 1 out of 5 stars

I moved addresses and informed eon next…

I moved addresses and informed eon next to forward me the last bill to my new address but they failed to do so. During the house move I completely forgot about it. Couple years later a CCJ appears on my credit history absolutely ruining my life.
Eon had not sent me the last bill, or did so to my old address and then hired this company to collect the funds and failed to give them my current address so all letterss went to the old address.
I contacted them to have the CCJ removed. Been 7+ months and even though they’ve admitted their client had made a mistake by not informing them of my current address they still have NOT removed the CCJ off my credit history.
My life has been ruined, i missed out on good mortgage rates and now cannot buy a property.

June 28, 2023
Unprompted review
Rated 1 out of 5 stars

I have been on the website to contact…

I have been on the website to contact them because I am unable to pay online as the credit style reference they gave to me is not recognised on the payment site. They have not replied to my email and just sent me a red letter saying it will go to debt collectors. It's from my time with Bristol Energy and I had paid in full.

June 23, 2023
Unprompted review
Rated 1 out of 5 stars

These are pestering me for an old…

These are pestering me for an old electric bill that I don't owe I phoned them up af they expect me to give all my details to them.if I owed u anything surly u would know my details I don't owe any money 2 anyone if you think I do come and try and get it because who ever u send won't get nothing I promise u that

June 22, 2023
Unprompted review

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