We had no problems whatsoever making the original booking everything ticked the boxes, we then had to change our dates which incurred some costs (mainly from the cruise company) but the whole package... See more
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About Cruise1st
Written by the company
So your booking is protected when made with Cruise1st.
We are an award winning Cruise Agency:
AAA: Agent Achievement Awards 2021
We specialise in Cruise bookings:
Unlike some Travel Agencies, who offer Cruise Holidays as an extra. We are specialised in Cruise Holidays. Each of our cruise specialists are trained to have an in-depth understanding of the cruises we offer. Plus many of our cruise specialists are ex crew members. So they have a very detailed knowledge of what to expect while on-board a cruise ship.
We are honest with our customers:
We are looking to have a positive long term relationship with our customers. Many of our first time customer, are repeat customers. We pride ourselves on the quality service both our booking agents and customer service staff provide. They always do their best to help our customer requests or enquiries.
More than 20+ Cruise experience:
We have been working as a Cruise Travel Agency for more than 20 years. The times might have changed! But our desire to provide valuable information and best cruise offers for our customers remains the same.
Contact info
Office 310, 3rd Floor Manchester Digital World, 1 Lowry Plaza, The Quays,, M50 3UB, Salford, Manchester, United Kingdom
- 0161 385 7425
- customer.services@cruise1st.co.uk
- www.cruise1st.co.uk
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Excellent service
Complicated booking was carefully explained and all carried out very efficiently
Excellent service from the Consultant D.Dove
Excellent service from the Consultant Mr. David Dove. I am please with the prompt communication. Most likely I shall use Cruise 1st again.
A great price and Suzanne was very…
A great price and Suzanne was very helpful and helped to tailor our deal
We would like to thank James (Akos)…
We would like to thank James (Akos) Hanko at Cruise 1st for arranging our cruise. He could not have been more helpful.
Barbara Thompson
This lady has saved my life, the agent I booked my holiday told me I would loose my deposit of £1150, with no help whatsoever of what could be done to help me. I was absolutely devastated, I rang back and luckily I spoke to Barbara Thompson, she was the most helpful person I have ever spoken too, she has hopefully sorted my problem out(just waiting for confirmation email) she has managed to rebook my holiday and I have not lost anything. My faith has been restored today, that there are nice people i this world and Barbara is one of them.
Another great booking experience
The agent was very flexible and responded to all queries on the phone or via email really quickly - even out of hours.
Biggest con merchants
Biggest con merchants. Advertising a holiday at a price, you work through the booking process and accept the extra £60 for a local flight. When you get to book it they add a further £300 for the flight on the basis that the price was correct at the time they put it on the website. Absolutely false advertising.
After sales is not there we booked this…
After sales is not there we booked this package with cruise 1st well over a year ago and had nothing back from them like voucher’s for transfer from airport to hotel and then to the port terminal even tickets for flights have not turned up yet and we are now 6 weeks before we travel we have booked package vacations with other companies and never had this worry I feel this is not the right way to get further bookings
We had excellent advise from our agent…
We had excellent advise from our agent we have every thing we need for our trip to Mexico cruise.
Mark was helpful he went through the…
Mark was helpful he went through the changes in detail and supplied additional support details
Very informative and helpful
Not the first won't he the last
We have booked with cruise 1st a number of times, service is excellent, value brilliant and itinerary supurb
Great company
Great company, the rating was due to the motel In Miami, cruise1st booked me. It was dirty & the staff did not seem interested in anything.
Second to none…
We've always booked our cruises with Cruise 1st. For the last 20 years we have enjoyed a great standard of customer service and support.
Thank you
Jack is a lovely polite man
Jack is a lovely polite man. Act fast thoughtfully for a comprehensive guide. May God bless you all
Convenient booking and helpful recommendations
I have booked my 3rd cruise with Cruise 1 as I have been satisfied with their service. Jack, my advisor, had helpful recommendations and helped us make some important decisions. Second cruise booked with Jack- I guess we shall make it a Christmas tradition.
Excellent service David Dove, Cruise 1st
Excellent service from David Dove at Cruise 1st, attention to detail throughout our booking process, very efficient reviewing details, and factual information given re cruise line, ports, transport, onboard amenities. David phoned back when promised to confirm reservation details and was more than helpful giving advice. He's very much an asset to Cruise 1st and I will definitely use again. Thank You!
Cruise advis
He was very knowledgeable about the options. He was very helpful and gave me good advice. I was very satisfied with the service I received.
Brilliant, nothing more to say.
We have booked many times through cruise 1st, even sailed with their presenter Derek and quite frankly have nothing but good things to say.
Their prices, staff and customer service is incredible, I would recommend this company to anyone and have already recommended to family and friends who have booked and enjoyed the same hight standards of satisfaction we have received. Thankyou to all at cruise 1st.
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