Paid for 1 day delivery took 2 months to arrive have moved house since then so haven't had my package contacted them to try and sort this had no response
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Never received my order. Several emails, chat messages on website and social media comments and no resolution. The only response I did get was on the chat message, and that was to say it had been fulf... See more
I bought from this website and never received my order. I emailed customer service and never got a reply and now they have the cheek to ask me for a review. Never buy from here as apparently they just... See more
I never recieved my order and contacted you numerous times concerning this but never heard back. So gave up and ordered elsewhere. About 5 weeks later they showed up with no explanation as to the reas... See more
Company details
Written by the company
Are you missing the menthol crushball cigarettes? why not try the UK's leading crush balls company. We sell 0000's weekly all over the world, so try the best flavoured capsules and find out for yourself what you are missing out on. Start with the best and forget the rest. The only crush balls company you should trust. So whether it's the mint or the menthol hit you have been missing since the ban or you want that extra flavour, then crushy balls are made for you. All our wonderful Crushy Balls capsules are made with 100% food essence and contains no harmful or toxic ingredients.
Contact info
17-19 Baythorpe Street, , BL1 8LJ, Bolton, United Kingdom
- 07456242061
- info@crushyballs.com
- www.crushyballs.com
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Wouldn’t recommend purchasing.
I never received my order. Thankfully I purchased with PayPal and was able to get a full refund. If you want to risk ordering from here, make sure you do it with PayPal and not your bank card.
BEWARE!!
Around half a month ago, I naively ordered 400 peach ice crushyballs without checking the reviews. Only after checking the reviews, I went into a deep dive onto their social medias. All accounts seemed to have been botted - which is against Instagram and Tiktok terms of service.
Their Twitter was slightly active, posting every few weeks or so, and I looked at comments underneath their posts - all people questioning where there order is.
The reviews on their site are mainly fabricated too - you can check for yourself. Many of the so called 'positive' reviews were all posted on the same day, using similar writing mannerisms.
After taking that deep look into this all, I was concerned and realised that this is indeed a scam website. I got a refund through Paypal and I advise anyone who has ordered from them to do the same.
Item never arrived even after messaging…
Item never arrived even after messaging them.
Got refund through PayPal
Waisted money and time
Never received my parcel was texting all possible email addresses which one was on the website and I even texet to the email they have on PayPal!!! Waist of money,
Thank you
Awful
When I placed the order, it was fine. I had no tracking, no contact with customer service after I had enquired. The parcel arrived after almost a month, despite having said up to 5-7 working days. I only received 1 of the 5 flavours that I had ordered- the rest of the 4 were just whatever was thrown in. Not happy with my experience- would recommend just buying the same stuff from Amazon!
I nelver recieved my order and contacted…
I never recieved my order and contacted you numerous times concerning this but never heard back. So gave up and ordered elsewhere. About 5 weeks later they showed up with no explanation as to the reason for the delay. Now I'm very dubious to re order inçase they don't show up in time for my requirements.
We have not received the items purchased
I place my order back in October 2023…
I place my order back in October 2023 and still haven’t received my order. I keep emailing them like they stated and no response. Do not order unless you want to experience that same issue.
I never received the products even after emailing them on multiple occasion.
I never received the products I ordered. I emailed them about
Fantastic as always
Fantastic as always. Fast delivery. Always happy with the menthol crush balls.
I have ordered from crushyballs prior…
I have ordered from crushyballs prior to this recent purchase and it was a positive delivery. But really let me down this time, no response from anyone, not delivered, not sure what went wrong there but not a consistent experience.
I never received the balls.
I have tried some other crushy balls…
I have tried some other crushy balls whilst waiting for a delivery. They just don’t cut it, will keep ordering from here
Product never arrived
Product never arrived, have emailed them a few times no reply have phoned no reply.
Very disappointed
Still waiting for my order
Still waiting for my order. Had same problem last order. Not answering their phone. Losing faith in this company.
These are scammers
These are scammers
So many people don’t get there orders
I’m still waiting for nearly 3 months
Luckily I got my money back from my credit card company
Two orders and neither received
Two orders and neither received, despite numbers emails and messages on social media which were all ignored. So disappointing as I had been using the company for a while. Won’t be ordering from them again!
They stole 56 euros never received my…
They stole 56 euros never received my order!!!!! Contact supports - No answer will fill a complain
ORDER NEVER RECEIVED
Placed order beginning of January hoping to get it as a valentines present as the shipping estimate said the latest it would arrive would be a few days past the 14th of February. It is now April and my order is still just confirmed despite reaching out to no response
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.






