crushyballs.com Reviews 344

TrustScore 1.5 out of 5

1.7

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Rated 1 out of 5 stars

Paid for 1 day delivery took 2 months to arrive have moved house since then so haven't had my package contacted them to try and sort this had no response

Rated 1 out of 5 stars

Never received my order. Several emails, chat messages on website and social media comments and no resolution. The only response I did get was on the chat message, and that was to say it had been fulf... See more

Rated 1 out of 5 stars

I bought from this website and never received my order. I emailed customer service and never got a reply and now they have the cheek to ask me for a review. Never buy from here as apparently they just... See more

Rated 2 out of 5 stars

I never recieved my order and contacted you numerous times concerning this but never heard back. So gave up and ordered elsewhere. About 5 weeks later they showed up with no explanation as to the reas... See more

Company details

  1. Tobacco Shop

Written by the company

Are you missing the menthol crushball cigarettes? why not try the UK's leading crush balls company. We sell 0000's weekly all over the world, so try the best flavoured capsules and find out for yourself what you are missing out on. Start with the best and forget the rest. The only crush balls company you should trust. So whether it's the mint or the menthol hit you have been missing since the ban or you want that extra flavour, then crushy balls are made for you. All our wonderful Crushy Balls capsules are made with 100% food essence and contains no harmful or toxic ingredients.


Contact info

1.7

Bad

TrustScore 1.5 out of 5

344 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Rated 1 out of 5 stars

Wouldn’t recommend purchasing.

I never received my order. Thankfully I purchased with PayPal and was able to get a full refund. If you want to risk ordering from here, make sure you do it with PayPal and not your bank card.

March 8, 2024
Rated 1 out of 5 stars

BEWARE!!

Around half a month ago, I naively ordered 400 peach ice crushyballs without checking the reviews. Only after checking the reviews, I went into a deep dive onto their social medias. All accounts seemed to have been botted - which is against Instagram and Tiktok terms of service.

Their Twitter was slightly active, posting every few weeks or so, and I looked at comments underneath their posts - all people questioning where there order is.

The reviews on their site are mainly fabricated too - you can check for yourself. Many of the so called 'positive' reviews were all posted on the same day, using similar writing mannerisms.

After taking that deep look into this all, I was concerned and realised that this is indeed a scam website. I got a refund through Paypal and I advise anyone who has ordered from them to do the same.

May 4, 2024
Unprompted review
Rated 1 out of 5 stars

Waisted money and time

Never received my parcel was texting all possible email addresses which one was on the website and I even texet to the email they have on PayPal!!! Waist of money,
Thank you

March 3, 2024
Rated 1 out of 5 stars

Awful

When I placed the order, it was fine. I had no tracking, no contact with customer service after I had enquired. The parcel arrived after almost a month, despite having said up to 5-7 working days. I only received 1 of the 5 flavours that I had ordered- the rest of the 4 were just whatever was thrown in. Not happy with my experience- would recommend just buying the same stuff from Amazon!

February 25, 2024
Rated 2 out of 5 stars

I nelver recieved my order and contacted…

I never recieved my order and contacted you numerous times concerning this but never heard back. So gave up and ordered elsewhere. About 5 weeks later they showed up with no explanation as to the reason for the delay. Now I'm very dubious to re order inçase they don't show up in time for my requirements.

February 29, 2024
Rated 1 out of 5 stars

I have ordered from crushyballs prior…

I have ordered from crushyballs prior to this recent purchase and it was a positive delivery. But really let me down this time, no response from anyone, not delivered, not sure what went wrong there but not a consistent experience.

February 21, 2024
Rated 1 out of 5 stars

Two orders and neither received

Two orders and neither received, despite numbers emails and messages on social media which were all ignored. So disappointing as I had been using the company for a while. Won’t be ordering from them again!

February 1, 2024
Rated 1 out of 5 stars

ORDER NEVER RECEIVED

Placed order beginning of January hoping to get it as a valentines present as the shipping estimate said the latest it would arrive would be a few days past the 14th of February. It is now April and my order is still just confirmed despite reaching out to no response

January 29, 2024

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