CS Suppliers Reviews 

1,296
TrustScore 4.5 out of 5

4.5

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Rated 3 out of 5 stars

i have applied countless times via email weeks and weeks ago no reply ..my partner then phoned to apply and was told to do it online in which he did 1 month ago and havent heard back he then phoned b... See more

Rated 5 out of 5 stars

Made purchase on Thursday and item was with me on Friday morning. Had call prior to delivery. I only sorry I didn’t get my delivery drivers name. He was absolutely brilliant! Kind, understanding and... See more

Company replied

Rated 5 out of 5 stars

Ordered my tumble dryer on Saturday night and it was delivered on Monday morning. The driver called me to let me know he was on his way. He was very chatty and pleasant. Would definitely buy again fro... See more

Rated 5 out of 5 stars

Great service bought cooker and fridge online late on Friday night. Got call Monday morning as to when delivery would suit arrived Tuesday installed quickly never caught installers name. But he was gr... See more

Company replied

Company details

  1. Appliance Store

Written by the company

For over 40 years CS Suppliers has been one of Northern Irelands leading independent electrical retailers. As well as trading from premises in Belfast's city centre we also sell online across the UK. We are members of Euronics, Europe’s largest independent electrical buying group which gives us the buying power to compete in this very competitive marketplace. Friendly advice, high levels of customers care, and competitive prices on a wide range of kitchen appliances and television, have been the hallmark of our success.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 66% of negative reviews

Typically replies within 24 hours

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4.5

All reviews

(1,296)

27 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic service

Ordered on Friday, delivered on Saturday! Washing is fantastic quality for the price, highly recommend fast delivery and excellent service!

December 5, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic local firm.

Recently purchased a washing machine from CS Suppliers. The price I paid was the lowest, I could find.
The next day delivery went without a hiccup. The driver was friendly, professional, efficient and arrived when he said he would. For a very small fee they even took away my old washing machine.

November 6, 2025
Unprompted review
Rated 1 out of 5 stars

Anyone exists in customer applications service

Applied online for a coin meter rental television as mine has broken and can't afford to buy new one outright.. Filled form out, sent form online 4 days ago still no word. Used their contact form on their website enquiring about my application still no response. Tried again yesterday and again still waiting for a response.. Why advertise something then not actually do ths advertised item???? Is it a gimmick?? Just a simple yes or no thats all i was asking for..

September 19, 2025
Unprompted review
CS Suppliers logo

Reply from CS Suppliers

Hello Disappointed, Since we don't handle these kinds of requests, we can't provide an update on your application. We recommend double-checking the name of the company you applied to and searching for their correct contact details to follow up.

Rated 1 out of 5 stars

Poor from start to finish

Poor from start to finish, advertising items they do not have, customer service via telephone is poor and website is terrible. Go to the big retail giants that are not stuck in the 1980’s. I always try to support local businesses but these guys need left behind….

August 13, 2025
Unprompted review
CS Suppliers logo

Reply from CS Suppliers

Thank you for your feedback. We're very sorry to hear about your poor experience with us.

We sincerely apologize that the item you ordered was out of stock. We understand your frustration, especially since the item was clearly marked as out of stock when you added it to your cart. We do our best to keep our online inventory accurate, but sometimes a product can sell out before the website updates. We are sorry we weren't able to fulfill your order, even with the alternative we offered.

We take your comments about our customer service and website seriously. We're actively working to improve our systems and appreciate you bringing this to our attention.

Rated 1 out of 5 stars

Poor service.

Never answers their emails. This is company I would certainly not recommend . Still waiting for a refund for a airfryer that I never received. Think before you buy from then.

December 8, 2024
Unprompted review
Rated 5 out of 5 stars

I have rented from Raymond for many…

I have rented from Raymond for many years now and recently with the buy and own rental and the great deals that you get for renting more appliances in my case an American fridge freezer and a washing machine not to mention the 55 inch Samsung television that I was upgraded to Just before Christmas by the new guy D he was so helpful and patient with me . Happy new year to all the staff who made the experience a joy

December 18, 2024
Unprompted review
Rated 1 out of 5 stars

shocking customer service

I ordered and paid for a dyson hoover on 04.09.24. I missed an email in my junk box which had been sent on 05.09.24 saying they wanted to arrange delivery. Great - I replied on 13.09.24. Several emails later from me, still no reply until 17.09.24 which said sorry issue with stock can give free upgrade would be in stock on 23.09.24 - fine. No contact until 25.09 which said it was given to DPD. When I use tracking it says that DPD are awaiting parcel still on 30.09.24. Despite numerous emails and phone calls to CS I’ve had no answer. With a newborn and a toddler and two dogs - a hoover is needed. Posting here as perhaps might get a response easier this way. Would not use this company again and should have listened to reviews on delivery outside of belfast.

September 4, 2024
Unprompted review
Rated 5 out of 5 stars

I purchased an air fryer from CS…

I purchased an air fryer from CS Suppliers and the customer service has been second to none. The price was very good and the delivery quick and efficient. Emails every step of the way and my one query answered very quickly. Well done CS Supplies I will be recommending you to friends and family.

April 8, 2024
Unprompted review
Rated 2 out of 5 stars

Unhelpful customer service

Unhelpful customer service. Asked if they could send me a picture of a product box so I can confirm the model before purchasing and they just told me "no we're too busy!" At least they could have been polite and said that they would send me a picture later on. If they are unhelpful during the sales stage, imagine what will happen after sales!

March 8, 2024
Unprompted review
Rated 1 out of 5 stars

Bought a tumble dryer and was assured…

Bought a tumble dryer and was assured it would be delivered by courier on Tues 27.02.24 confirmed by phone call from both Cs and courier service I took the day off to receive my order and only to get a phone call from courier to say it WILL NOT be delivered today but probably Thursday 29.02.24,unfortunately no one would be at the address to receive it so I drove 100 mile round trip to pick it up myself! This is not the first time its happened to me when I purchased a washing machine from them also.... don't expect to get a delivery OUTSIDE BELFAST!!!

February 27, 2024
Unprompted review
Rated 4 out of 5 stars

Fridgefreezer

Fridge great fitted in my built-in cupboard I was a it rworried as it didn't seem to close properly the fridge kept beeping it has now seemed to rectified itself

January 2, 2024
Unprompted review
Rated 5 out of 5 stars

Happy customer

Ued this company during covid for washing machine as i wear a uniform to work couldnt get no one else to delivery quickly without paying a fortune these guys delivered the next day for free as i am an essential worker have bought all my appliances here ever since and have never been disappointed

December 15, 2023
Unprompted review

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