Not Real Entertainment 

Received fake product no customer at all and way to slow

I live in hyderabad and their store there is my go to spot now.

Earlier i was their online shopper but after offline store launch and new ON sneaker collection I’m hooked.

Never doubted their authenticity

Culture circle is a big time fraud,, they are delivering fake products or first copies and telling everyone that they are dealing in authentic products, i recently ordered 2 t-shirts from them and both are fake,,upon asking for return they said they can only exchange size,,and that too at an additional cost of Rs1000/each,, thier wash care labels are identical for 2 different brands,, what a joke,, i don't know how people are trusting them.. they are a big time fraud company and someone Should take strict action against them..

they are absolute fraud wprst experience

The worst platform they took my 13k and didn't refund it

Worst customer support didnt refund money nor pick calls

The worst platform to get your stuffs didnt refund money nor exchange products

Awful worst experience they didn’t refund money

Worst place to buy anything , disgusting customer service.

They are selling fake products.
I received fake tom ford perfume.

Wish I'd read the reviews before ordering! Extremely poor customer service, wanted to return a product I ordered because it was different than what was shown on the website, but I JUST COULD NOT get through to them- Email, WhatsApp, Instagram, calls on their helpline number - everything in vain. Waste of energy, money, and time. Started doubting the authenticity, and the "culture circle verified" scam LOLLLLLL

Received product after following up with owner .

Definitely best sneaker marketplace I visited so far. Honestly culture circle Hyderabad store is too good. I saw best collection from new balance and Yeezy. Their online experience is decent but love the store. Would love to visit again.

I’ve been a customer for the past year or so and honestly, they’ve given me the craziest deals and prices on my sneakers. Bumped into the founders as well at their Delhi store and they were such a vibe. Through and through a great experience always.

The most reliable app for luxury item's. Great website for sneakers, awesome collection and smooth shoping experience.

Cop 2 pairs, got the authentic ones and the certificates, both have a dashing glow and when on feet, it's awesome. Must recommend!!!

Culture Circle offers amazing drips and top-notch quality

Got the best price for my Samba's! Easy comparision between sellers and delivery on time. Overall, great experience

🚨 CULTURE CIRCLE EXPOSED: THE FRAUD BEHIND THE “AUTHENTICITY” CLAIM 🚨

Culture Circle markets itself as India’s premium, authentic sneaker platform with strict authenticity checks and unmatched service.
Let me tell you — this claim is FALSE.
It’s the very foundation of their business, and it’s a lie.

Here’s my story:

✅ On 17 May 2025, I placed an order (Order ID: 25051708294040) for Adidas Samba OG sneakers as a birthday gift.
✅ On delivery, I was shocked to find the product was damaged and defective — with missing stitches and poor workmanship on the shoe itself.
✅ Even more shocking — their app at that very moment still showed “Quality Check in Progress” for my order — proving that their so-called strict authenticity and quality checks never actually happened.

This isn’t a small oversight — this exposes their entire business model as fraudulent.
If you promise authentic, checked pairs and charge customers premium prices for it, how do you ship a visibly defective pair that even a glance could catch?
This is not just a mistake — this is misrepresentation and deception of customers by design.

When I raised this on 27 May 2025, here’s what followed:
🚫 7–8 days of total silence from their team
🚫 Unannounced, failed pickups with no communication
🚫 Lies that each pickup costs them ₹700 (when it’s ~₹260)
🚫 Rude, unprofessional behaviour on every call
🚫 Shameless attempt to “compensate” me with a sneaker cleaning kit or cheap voucher
🚫 CEO Ackshay Jain promising to personally resolve my case, and then vanishing without sharing contact info or even replying to my Instagram messages
🚫 Kush (Sales Head and my designated “POC”) ignoring calls, dodging, and then threatening me with “legal action” when I kept asking for justified compensation
🚫 Madhura (Chief of Staff) claiming on call that the wrong pair was picked and they could show CCTV footage — yet when I officially asked for the footage, they went silent. (If a wrong pair was picked, why was it exactly the size I ordered?)

And then — the biggest insult:
On the App Store, when I posted a truthful review, they publicly replied claiming they “couldn’t find any order in my name”.
Meanwhile, on internal calls and emails, they clearly acknowledged my order and even admitted their mistake — yet they lied publicly to save face.

All this while they continue to advertise themselves as:

“India’s most trusted premium sneaker platform with strict authenticity and quality checks”
Yet my experience shows:
❌ They delivered a defective pair with missing stitches
❌ Their app still showed checks pending while shipping
❌ Their own staff gave conflicting lies about how this happened (warehouse mistake? transit damage? wrong pair picked? no one knows)
❌ Their strict authenticity checks are nothing but fake marketing claims

And through all this — no accountability.
No honest apology.
No justified compensation.
Just stalling, intimidation, and lies.

I have documented everything — video proof of the defective pair and undamaged Adidas box (proving no transit damage), call recordings of threats and false claims, screenshots of ignored mails.

Culture Circle — if you built your brand on “authenticity and premium service”, then this case alone exposes that brand as fraudulent to its core.
What you delivered to me is the opposite of what you advertise. That is not just bad service — it’s cheating and false representation under Indian Consumer Protection Act.

Docket No. 7255871 is already filed with National Consumer Forum, and I am escalating further.
And now I will also make sure that the public, journalists, creators, and watchdog pages know what kind of a scam this company is running behind its shiny Instagram ads.

Culture Circle: you can’t gaslight and bully customers into silence anymore.
You took my money, ruined a special occasion, sent me a defective pair, and lied to cover it up.
That’s your “authenticity.”
That’s your “quality check.”
That’s your “premium service.”

Everyone reading this — stay away. Don’t fall for their fake luxury image.
If even one customer avoids this nightmare because of my experience, it’ll be worth it.

More evidence coming soon.

#CultureCircleScam #FalseAdvertising #CustomerRights #StartupFraud #AuthenticityMyth