Ordered a plan chest with this company in August. I have emailed them multiple times and rang the office twice and have been promised a call back on both occasions. Zero communication about it and wil... See more
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See what reviewers are saying
I think the problem rests with the supplier, Dams Furniture. The order was in 14 sections. One was missing, and two in the wrong wood. Incorrect labelling of parts (two contradictory labels... See more
I ordered six tables late on a Monday for an event on Thursday . In capitals it says NEXT DAY DELIVERY. I didnt expect them on Tuesday but certainly on the Wednesday. They arrived late on Friday a... See more
Good product but no information about durability when used outside in the garden on a permanent basis. The product looks ok for use outside but not for prolonged outdoor use. Information about thi... See more
Company details
Information provided by various external sources
Based in Northampton, Cupboards Direct is one of the UK’s leading suppliers of Industrial Workbenches and thousands of other products used in Transportation, Storage , Environmental, Workshops and Office locations. Over 6000 products available including the UK’s largest choice of lockers, cupboards, shelving solutions and much more. With over 25 years experience we know the cupboards business inside out. With have no minimum order value and no handling charges to qualify for our FREE Delivery for all deliveries within the UK Mainland (Highlands and Islands extra) Our full ecommerce website allows you to order your items quickly and easily and we accept all major credit and debit cards. We can also offer up to 30 days credit to recognised institutions such as Education facilities, Governments, Charities and NHS Hospitals etc. If you are unable to find the products you need, please contact us either by telephone, fax or email and we’ll do our very best to meet your needs. Visit the Cupboards Direct website for more details.
Contact info
Unit 3, Home Farm, Sywell, NN6 0BQ, Northampton
- 0800 612 6788
- sales@cupboardsdirect.co.uk
- www.cupboardsdirect.co.uk
2.0
Poor
342 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Satisfactory
The service we received was smooth and the delivery of the goods occurred without headaches. Would patronise them again.
May 6, 2016
Unprompted review
Great Service, very personable
I received a faulty product and they were very clear and precise in their communication. I received a replacement product shortly after and it was very painless as an experience.
The value of the products are very competitive and the quality is of a good quality.
April 25, 2016
Unprompted review
A very decent service
Was not going to be in on days to be delivered so l rang up customer service and mentioned I'd be available on certain days and Cupboards direct took note of this and delivered the goods to me in the time frame l requested.
All in all a good service.
April 21, 2016
Unprompted review
Great lockers speedy delivery
The lockers have tons of space for hanging clothes on coat hangers and a large deep shelf for electronic equipment etc. Would highly recommend them on the quality for such a low price.
April 20, 2016
Unprompted review
slow delivery
the items were delivered nearly a week later then we were told they would be delivered.
When I called twice to check the delivery time it took the person 2 - 3 days to get back to me.
April 20, 2016
Unprompted review
Personal help
I spoke to someone on the telephone who was extremely helpful in making sure the book trolley was delivered when someone was there.
The quality of the trolley is also extremely well made and will fit in with the area where it will be used.
April 20, 2016
Unprompted review
Perfect
Perfect description
Perfect delivery
Perfect item
Fantastic company to business with.
April 20, 2016
Unprompted review
Fantastic Service
Fast and efficient service - the item was as described and delivery was sooner than stated.
April 20, 2016
Unprompted review
Excellent!
Excellent service and delivery time, shame that it has a tiny chip on the border of the table but other than that, I'm very pleased with the product.
April 20, 2016
Unprompted review
good quality, quick service
I ordered online and I had someone contact me within 2 working days to confirm my order. The order was delivered the following week. I had researched the product and I couldn't find it cheaper. I will definitely use this company again.
April 20, 2016
Unprompted review
Business to business professionals
Very good experience, web chat support when ordering, realistic timescales on delivery. Updates on order, courier called me to arrange delivery and carriage to office location. Would use again for similar products. Also great value compared to competitors.
March 23, 2016
Unprompted review
Reply from Cupboards Direct Ltd
Good morning
Thank you for taking the time to review your latest order placed with us and I'm glad you are pleased with your wooden workbench.
Please don't hesitate to contact us for any future requirements !
Kind Regards
Guy Lewingdon
Cupboards Direct Ltd.
Safe for school
I found the whole experience excellent. Staff on phone helpful. Email contact correct and efficient. Lovely men who came to fit the safe. All in all, I cannot fault you.
Thank you
Ursula Grant
Right Choice School
March 16, 2016
Unprompted review
Reply from Cupboards Direct Ltd
Good afternoon Ursula
Thanks for taking time to review your recent order with us and it's nice to hear that everything went well.
I hope that you will consider us for any future requirements you may have- we are here to help !
Kind Regards
Guy Lewingdon
Cupboards Direct Ltd.
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