I bought a tin of harvest brown as I had used this successfully in the past. I had to return it as the paint had a pronounced orange tint to it. I contacted Cuprinol and was told that it was a rogue b... See more
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Find the right products to enhance your garden wood and furniture at Cuprinol. We have paints and treatments for sheds, fences, decking, buildings and more.
Akzonobel Building, Petersfield Avenue, SL2 5DS, Slough, United Kingdom
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I bought a tin of Cuprinol natural stone garden paint, Luckily I tried it out before going ahead. Looks like a decent natural stone colour on the label, but the paint itself is an entirely different colour. More like an off-white, I thought it might darken down with drying, but I believe it actually got lighter. Not cheap and no use to me at all.

Reply from Cuprinol
We bought cuprinol Garden wood stain appro 3 weeks ago as we were restoring our garden furniture at the weekends. Went to start painting today and half the tin that is left has turned grey. At £16 a tin this is extremely poor performance from what we thought was a premium brand.

Reply from Cuprinol
Bought this paint a few weeks ago but only used it for first time on Tuesday. Was surprised at how watery it was. No thickness in it at all. Have applied 3 coats already to the wood and it still looks like a first coat.. something clearly wrong with or something needs added to it to thicken it.

Reply from Cuprinol
Bought the silver corpse and very disappointed as it’s costing me a fortune. At least 3 coats are needed on every panel.

Reply from Cuprinol
Ducksback product when rained 2 days after it was applied ( which was the night before last) oddly has marked all of my belongings that are within the parameter of the decking. At first I thought it was pollen from the hedges.
The damage caused includes the back wall of the house, the UPVC french doors, the lower part of the spindles around the deck, the planters, and lifting weights and the cats water bowl. This was the decks third coat and only just was it begining to look finished. I wish I could leave the photos for you to see. In response to your reply Cuprinol, I did contact and sent images which I've not had a responce as yet!

Reply from Cuprinol
First time I have used Cuprinol decking stain, good point first , I found it excellent for coating my decking, not so good point,
I really wish they would get there colours right, I chose Natural Oak didn't look dark on tin but it's the colour of dark chocolate. Please get someone who knows the colours to put correct images on tins. Very frustrating.
Just to add cuprinol has responded and was extremely helpful so customer service is excellent.

Reply from Cuprinol
We bought dark brown ronseal total wood preserver. Towards the middle the paint was black. The rest of the fence is brown. Anyone know why this has happened

Reply from Cuprinol
Been using this for more than fifteen years. Rich cedar colour is great on garden sheds. It now has a non drip formulae. One heavy coat usually is enough and spreads well. Priced keen if you shop around. Does withstand rain with it's oily formulae. Recommended.

Reply from Cuprinol
Very disappointed in this Cuprinol herring grey. Not a bit of grey in the colour. It is more white. I always bought Cuprinol but will maybe try another make. Luckily I only used a bit to test before I painted decking yuck to this colour. Misrepresented on the tin.

Reply from Cuprinol
Used on our fence panels and coming off. I've lived in properties with garden fence panels all my life and never had this problem. If it's only any good on a particular type of wood it may as well be taken off the market and save customers a lot of wasted money and time because seems a heck of a lot of people are making the same mistake!

Reply from Cuprinol
Love Cuprinol UV decking oil. I was really worried for the colour, I didn’t want it to look any different to the natural wood, as I have quite a large area in full view from my living room. It has turned out perfectly, I used natural, it was easy to apply and the colour is absolutely perfect, just natural with a glow. Love it !!

Reply from Cuprinol
If there was no stars I would pick that …. I bought 4x 5lt tubs of Cuprinol ducks back herring grey it’s nothing like the colour on the tin it’s like a watered down milk.. I did everything it said on the tin put three coats on … the tiniest of rain has made it all run and it looks a mess I’m so disappointed in this as always use this I’ve just wasted all that time and money on this product.. have you watered it down ? … can someone please reply to sort this out not a happy customer…

Reply from Cuprinol
Terrible coverage. Fades and over 6 months goes patchy and comes off . Would never buy again

Reply from Cuprinol
The product itself is ok for me it's the totally inaccurate coverage they put on the tubs. It says that it covers 10 fence panel sides at 6'x 5' sorry but it doesn't. I had ten panels to coat and purchased 3 x 5l tubs as they where on offer 3 for 2 and i ran out on the last panel.

Reply from Cuprinol
Firstly the colour dries to a totally different one. Secondly it simply does not cover the timber properly and is so thin that it needs at least three coats to make any impression. I have been painting fences for many many years and Cuprinol used to be my choice but it has no covering power nowadays

Reply from Cuprinol
I've used various "shades" colours in the past with no issues. I recently purchased 2 x 2.5ltr white daisy and 1x 2.5 grey on a 3 for 2 offer, I came to use it today and the first 2 letters of "shades" are correct but I can think of a couple of other letters to finish the word, all I can say is it has the consistency of milk and about as much white in it as milk, this stuff just runs, does not cover and I suspect milk might have done a better job. After applying 4 coats and still being able to see through it I gave up and went and bought a decent brand, cuprinol what have you done. In my opinion you have kept the price down by watering it down. Be warned people you will end up paying more and wasting a lot of time if you use shades these days. I'm not even going to open the grey as I can't be bothered to waste my time.
100% disappointed

Reply from Cuprinol
I purchased 3 tins 9lt Cuprinol ducks back silver copse and a 5 lt tin painted my fences and gate rough textured wood done everything the tin said , over 3 days over a week ago in the nice weather leaving a lot of time between coats to dry . Today it is raining and the paint is all running and when you touch it it comes off on your hands I'm very disappointed as this cost me a lot of money now I don't know what to do with my fences . What can you do please ? I have photo proof of this . Kind Regards Lisa

Reply from Cuprinol
Bought Cuprinol country cedar anti slip decking paint and it’s terrible I have done 3 coats on each of my decking areas In the garden and it’s all patchy and different colours . I have never had an issue with Cuprinol however I don’t think their paint is as good as it used to be and it’s not cheap either .

Reply from Cuprinol
I bought Silver Birch Garden Shade as the photo on the front is a dark grey, in order to paint my roof terrace fences. The photo on the front of the tin exactly matched my existing decking colour. So you can imagine my surprise (and horror) to come home and see the very light, very silver colour which had been painted by my partner. It is about 10 shades lighter than the photo on the tin and in all the advertising photos and we now have to buy another brand and start the laborious process again. I bought this as a trusted brand name. Never again

Reply from Cuprinol
Hello I have a gate on the side of our house which was already treated.But it was in need of redoing so I used Ducksback brilliant it was amazing how good the water repellent it was but we have decided to to do all the fencing in our back garden so immediately think Ducksback .We purchased 15ltrs went home painted one fence panel bearing in mind it wash already coated I applied one coat three or four minutes later it had disappeared so applied another coat again disappeared I applied two more coats and still it hasn’t covered I don’t understand hopefully Cuprinol will get in touch to discuss this
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