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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality, durability, and effectiveness in various applications, from insulating spaces to protecting outdoor areas. Many consumers highlight the outstanding customer service, noting the helpfulness, responsiveness, and professionalism of the staff throughout the ordering process and beyond. The ease of installation and the overall positive experience with their purchases are frequently mentioned by satisfied users. However, some customers also noted issues with order accuracy, receiving products with incorrect measurements or missing components. A few people were dissatisfied with the resolution process for these issues, mentioning difficulties in communication and a perceived lack of support for product problems. Additionally, some reviewers experienced significant delays in receiving their orders or felt that communication regarding order status was insufficient.

What people talk about most

Product

Customers had positive experiences with product, often praising its quality, durability, and versatility.... See more

Order

Users describe positive interactions with order. Many customers praise the straightforward ordering process,... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting it as excellent and top-notch. Many... See more

Staff

People report positive experiences with staff, highlighting their helpfulness, knowledge, and excellent... See more

Quality

Consumers find quality to be positive. Many reviewers praise the heavy-duty, durable materials, with some... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have recieved two orders from Akon in the last coupla years that have allowed us to utilize our garage space as a year round music & art studio. The insulated curtain helps keep the space warmer in... See more

Rated 5 out of 5 stars

Outdoor Curtain Hardware We recently installed drapery hardware for an outdoor patio here in the South Okanagan (BC). We looked everywhere for this type of system and AKON came through with flying... See more

Rated 5 out of 5 stars

Akon, went well beyond our expectations to make sure our order was corrected and just as we ordered. we had a Zipper issue arrive due to cold weather shrinkage of the PVC material which caused a rip a... See more

Rated 5 out of 5 stars

Every person I dealt with at AKON was professional, courteous and efficient. We found these the perfect alternative to overpriced rollups. They came within the expected timeframe and we installed th... See more


Company details

  1. Home & Garden

Information provided by various external sources

AKON provides a wide selection of Industrial Curtains and Warehouse Curtains. Our Industrial Curtain Walls & PVC Strip Curtains are custom made and durable.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

490 reviews

5-star
4-star
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1-star

Replied to 71% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

This is the first business I have…

This is the first business I have conducted with Akon. The clear tarps for my porch are extremely well made and look great. I had the privilege to work with Michael Davis for customer support. I am very well pleased and will purchase from Akon again in the future.
Tom Z

December 19, 2025
Unprompted review
Rated 5 out of 5 stars

The customer serice was exemplary

The customer serice was exemplary. This includes a quick turnaround on the quote, assistance in ordering the curtains that I wanted, and a very detailed order confirmation document. In addition, I got personal attention regarding leadtime and a delivery date as well as status updates. Kudos for their commitment to customer satisfaction.

December 17, 2025
Unprompted review
Rated 5 out of 5 stars

Akon was terrific

Akon was terrific. When I had questions they were curious to know about my project to ensure I ordered the right materials.

September 12, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Company!

Process was very easy and the customer service this company provides is very impressive. A long-lost art form. Michael Davis responded to my inquiries promptly every time and made this a very positive experience for me. I will 100% use this company again for other needs. Highly recommend

December 15, 2025
Unprompted review
Rated 4 out of 5 stars

great product

great product! very happy with how the curtain turned out. Staff could have been a bit more attentive, as I had to reach out and call multiple times to receive the quote through email.

December 16, 2025
Unprompted review
Rated 5 out of 5 stars

Great Company!

We've done multiple projects with Akon and each time they have provided us exactly what we needed in the areas of our facility. They take time to ask the right questions to understand what we are trying to accomplish. The end product has always been a success!

June 15, 2025
Unprompted review
Rated 1 out of 5 stars

Product measurements were not correct…

Product measurements were not correct and missing snap screws, tried to discuss by email Jan Marc, it went no where, she kept trying to get me to take pictures of screws that were missing! There is no support they do not stand behind their product. Also, I did not expect these to come from China, that explains the poor unresolved service and language issue in the emails. All talk to action. Here's my work order Akon 420466-00 11/05/25

November 30, 2025
Unprompted review
Rated 5 out of 5 stars

Well

Well, it was my first time dealing with your company because my customer couldn't buy direct, but all in all , it was a good experience

October 24, 2025
Unprompted review
Rated 5 out of 5 stars

I needed tracks and curtains for a…

I needed tracks and curtains for a uniquely shaped room in my business, and it was incredibly hard to find a company that could handle the project. Akon Curtains was the perfect solution. The process was very easy from start to finish, and the pricing was extremely reasonable. Before finding them, I was either getting cheap quotes for products that wouldn’t hold up in a commercial setting or outrageously expensive options. I highly recommend this company. I work with a lot of vendors, and they are definitely a cut above most.

December 11, 2025
Unprompted review
Rated 5 out of 5 stars

Very pleasantly surprised

I received the panels pretty quickly - within about 20 days between ordering them and them being at my house. Measurements were pretty spot on (I added a few inches on each side when measuring). I accidentally picked the wrong color for the webbing but called them the next day and they were able to change it to the black color. After the fact, I received a few emails with status of my order and an email once the panels shipped with tracking number. They even followed up about 2 weeks after delivery to check and make sure the installation went smooth and I had no questions. I was a bit worried about this whole process because the panels aren’t cheap and my measuring skills aren’t the best but I was pleasantly surprised. Highly recommend if you need your screened in porch covered up for the winter!

November 18, 2025
Unprompted review
Rated 5 out of 5 stars

Well-made curtains

Well-made curtains that don’t take too long to arrive. Fit perfectly! Will order from AKON in the future if I have the need.

December 10, 2025
Unprompted review
Rated 5 out of 5 stars

Custom tarps

All my tarps were custom made for many cut outs and zippers. 8 in total. 1st tarp I received came to me too small but they replaced it right away. The other 7 fit perfect for my unusual project. Absolutely would recommend Akon Tarps.

November 9, 2025
Unprompted review
Rated 5 out of 5 stars

Very pleased with our 30 mil Clear Vinyl Curtain

I am very pleased with the custom 30 mil clear vinyl curtains I purchased. They were easy to install and look great. The curtains gave our patio a finished and clean look. It also provided a protective barrier against wind and rain while still being able to enjoy our view. That allows us to use our heated outdoor area even on cold, rainy, snowy or windy days. I would recommend this company to friends and family and will purchase from them again when the need arises.

December 10, 2025
Unprompted review

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