Curvy Kate Reviews 4,213

TrustScore 3.5 out of 5

3.3

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Rated 1 out of 5 stars

I am giving you a 1 star rating because try as I might to return these clothes to your warehouse for a refund you created challenges for me despite being the people who sent me a tracking code and ins... See more

Company replied

Rated 1 out of 5 stars

Used the bra size calculator and it said to buy my usual size. The band of the bra fits but the cups are tiny! It feels cheap and the fabric is rough and hard. The customer service email address bounc... See more

Company replied

Rated 5 out of 5 stars

I recently bought your deep‑dive non‑wired swimsuit, and I can honestly say it’s the most comfortable and flattering swimsuit I’ve ever worn. As a 34GG–H, I never feel confident without wires — but... See more

Company replied

Rated 5 out of 5 stars

I had an issue with the returns portal and receiving emails with my qr code and labels. I contacted customer services and was helped by a lovely lady named Alison and she honestly couldn’t help enoug... See more

Company replied

Company details

  1. Lingerie Store
  2. Swimwear Store

Written by the company

Curvy Kate creates D to K cup lingerie and swimwear exclusively for the fuller bust, with passion and expertise that bigger boobs deserve. We aim to empower you to feel confident, proud of your curves, and ready to take on the world!


Contact info

3.3

Average

TrustScore 3.5 out of 5

4K reviews

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1-star

Replied to 54% of negative reviews

Typically replies within 2 weeks

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Rated 1 out of 5 stars

Horrible customer service and a bra that is NOT worth it!

I received my $32.xx bra and it's the wrong size, not great quality and kind of ugly. I went exactly by their measurements. Close but not right. So, I asked them how to return and get a full refund. I had told them that I just fought cancer, only because, if you have known someone who has went through chemo/radiation, that your brain isn't right anymore. I needed help. Things are not easy for me anymore and I forget a lot. They do not care and it showed in the emails back and forth. They told me I had to pay for shipping back. It is such a hard, long, drawn out process, that I gave up. So, now I'm stuck with it and without my money. Obviously they do NOT care about the customer! Would never recommend! You can buy one cheaper and same quality at wally world.

October 3, 2022
Unprompted review
Rated 1 out of 5 stars

Surprisingly poor quality, can't return from US unless losing money

I was so excited to try these bras as a US customer with DD-E bra size. All of the bras fit HORRIBLY even though I followed the size guide. I was bulging out of them and the one that fit was itchy and poorly made — the lace was stitched on the inside of the bra, which made it lumpy. Also, I ordered two bras in the same sizes and both fit differently in equally poor ways. They're truly some of the most unflattering bras I have ever tried.

The quality is also surprisingly poor and the returns process is absolutely ridiculous.
You must pay for the postage and just hope it gets back to them. Postage will cost more than my $77 order so now I am simply just out the money.

They truly had minimal support and the straps and fabric felt cheaper and shittier than Victoria's Secret.

It's also nearly impossible to leave a review on the Curvy Kate site, which has made me so skeptical about the existing reviews.

October 13, 2022
Unprompted review
Rated 1 out of 5 stars

i ordered a bra express delivery on…

i ordered a bra express delivery on 27th september and still not received it need to cancel item as it was a birthday present cannot get through to customer service no reply emails not answered dreadful service will not order anything else

October 3, 2022
Unprompted review
Rated 2 out of 5 stars

Inconsistent sizing

Had high hopes of getting some nice swimwear and bralettes in my size, however as other reviews have said the band sizes are so small. The fit was inconsistent across the items I ordered too. Strangely, the two bras I ordered do fit it’s just the swimwear and bralettes that I had an issue with. So disappointed as the material and quality was good, but the fit is very strange.

September 22, 2022
Unprompted review
Rated 5 out of 5 stars

Amazing swimwear, but always out of stock

I love curvy laye swimwhere. I'm a 36k so need the support the padded tankinis and bikinis give. I swim 4-5 times a weak to they take a battering with the chlorine and need replacing ofsted as fabric thins which is to be expected when spending 5 hours plus in the water a week. Only downside is I can never seem to find any 36k curvy kate swimwear in stock, so I'm no going to have to move to an alternative busty brand.

September 13, 2022
Unprompted review
Rated 1 out of 5 stars

Purchased a tankini back in January

Purchased a tankini back in January, worn once in March and once last week. Washed it in a washing bag in the machine and it has came out with a hole in. According to curvy Kate swimwear only has a lifespan of 6 months!! I have swimwear from years ago that is still going strong!

August 11, 2022
Unprompted review
Rated 1 out of 5 stars

These people are lying thieves

These people are lying thieves. DO NOT USE THEM EVER. They have taken my money, have zero customer service and are totally and utterly USELESS. I’m now out of pocket by £68 for goods that have NEVER been delivered. A VILE UNTRUSTWORTHY COMPANY

July 28, 2022
Unprompted review
Rated 1 out of 5 stars

Back sizes ridiculously small!!!

I was very excited to find this site, but today I've been so disappointed that every piece of swimwear i ordered doesn't fit! I ordered the same as my normal bra size which is a 40D, even sizing up on the cup to make sure ordering a 40DD....but not one of them fit..
Having measured the bikini top against my daughters bra, which is a 36D I was surprised to find the 36 is BIGGER than the 40. I never stood a chance!

July 16, 2022
Unprompted review
Rated 1 out of 5 stars

I had the worst experience ever the…

I had the worst experience ever the bras are not true to size and when I they refuse to send a prepaid label to return my order. I’m in US and USPS no longer ship international and to ship UPS $160 and my order was only $48

July 11, 2022
Unprompted review
Rated 2 out of 5 stars

Shipped from US, can't return

Even though my order was shipped from a US warehouse, I was not able to return my items to a US address. It was going to cost $117 to return to the UK, so I am going to have to resell my items. I would give only 1 star if I didn't think the products were good. Unfortunately, I can't wear them.

July 6, 2022
Rated 5 out of 5 stars

Absolutely brilliant

Absolutely brilliant! I’ve never been able to find a bra that fits I was in bras way to small for me! But I found their quiz on what size bra I was and it fits me perfectly! To a T I’m so happy

June 8, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent choice and customer service!

Excellent choice of bras in my awkward size! I used the video call size checking service and it was amazing. The lady was helpful and lovely to speak to. I got really good personalised advice and was able to purchase three new bras that fit perfectly!

May 20, 2022
Rated 5 out of 5 stars

Everything fits perfectly!

Everything fits perfectly!

I have bought a number of items from Curvy Kate now and every single one from bras to swimming costumes have made me feel sensational when I wear them. This is a brand truly in touch with what it means to be curvy and have well designed items to make you feel comfortable and confident all in one.

May 20, 2022
Rated 5 out of 5 stars

Love them

Love them. They fit perfect.

May 19, 2022
Curvy Kate logo

Reply from Curvy Kate

Hi Kamil,

Thank you kindly for this awesome review!! :) We are very happy to hear the items purchased are as expected and we cannot wait to see you again soon!

Best Wishes,

Curvy Kate Team

Rated 3 out of 5 stars

Baggy legs !

Nice quality and fitted sound the bust really well but the legs were baggy… and I have quite big legs. Will be sending back.

May 18, 2022
Curvy Kate logo

Reply from Curvy Kate

Hi Louise,

Thank you for your feedback. Although, we are happy to hear that you are satisfied with the quality we are sorry to hear this has not offered the fit expected. If you need any further fitting advice or even style advice, please do not hesitate to reach out to our Bra Expert: https://www.curvykate.com/pages/virtual-bra-fitting

Best Wishes,

Curvy Kate Team

Rated 5 out of 5 stars

Very comfortable

Very comfortable. I usually hurt towards the end of the day, the wires dig into me. But this bra does not

May 18, 2022
Curvy Kate logo

Reply from Curvy Kate

Hi Helen,

We are incredibly grateful that you took the time out to leave us this feedback! :)

Best Wishes,

Curvy Kate Team

Rated 5 out of 5 stars

I’ve brought a couple of bras from here…

I’ve brought a couple of bras from here but this was the best fit so far. Can be a bit hit and miss depending on design.

May 18, 2022
Curvy Kate logo

Reply from Curvy Kate

Hi there,

Thank you for your kind words! It makes us happy to know that providing our customers with the best experience is paying off. Hope to see you again soon! x

Best Wishes,

Curvy Kate Team

Rated 5 out of 5 stars

Great!

Really pleased with the items I ordered, great quality and sizing. Would recommend

May 18, 2022
Curvy Kate logo

Reply from Curvy Kate

Hi Sophie,

Thank you for your feedback about your experience with us, we’re truly grateful for it! x

Best Wishes,

Curvy Kate Team

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