Custom Converse Reviews 204

TrustScore 4.5 out of 5

4.7

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See what reviewers are saying

Rated 5 out of 5 stars

I recently bought a pair of sand coloured CONS AS-1 Pros, and oh my days they are gorgeous, comfortable and just generally life changing 😁 Can't recommend them enough. If I had more feet (I'd be... See more

Rated 3 out of 5 stars

The shipping is quite strange and hard to track and also took multiple weeks to get here but that’s understandable because I live in America. The shoes are super cute and exactly how pictured a bit pr... See more

Company replied

Rated 5 out of 5 stars

Absolutely incredible. I needed them made quickly for a birthday and got a very prompt polite reply saying it wouldn't be an issue. They arrived in good time, amazing quality and she loved them. Could... See more

Company replied

Rated 5 out of 5 stars

I was a little worried about having customs gazelles made but they came in looking as if they had come from adidas itself. The colors were exactly as I wanted and they are literally my new favorite sh... See more

Company replied

Company details

  1. Shoe Store
  2. Artist

Written by the company

At custom-converse.co.uk, we specialise in creating high-quality, hand-painted trainers for individuals, events, and businesses across the UK and beyond. Please note that we are not affiliated with or endorsed by Converse or Nike Inc. We are an independent custom footwear studio focused on transforming authentic branded shoes into one-of-a-kind designs. Whether you're looking for custom Converse wedding shoes, personalised Adidas for gifts, branded Nike for business promotions, or unique designs for everyday wear, we bring your ideas to life. Every pair is carefully customised by our experienced artist, Jen, with a strong attention to detail, ensuring long-lasting style and quality. Popular options include hand-painted high-top Converse, custom low-top Converse with names or logos, and themed designs for birthdays, anniversaries, hen parties, or special events. We work with real branded trainers sourced from authorised retailers and turn them into something completely personal. Custom-converse.co.uk is trusted by customers across the UK for top-quality customised shoes and excellent service. We ship throughout the UK and internationally, offering a smooth and reliable experience from order to delivery. If you're looking for custom shoes in the UK, explore our range or get in touch with your own design idea. We’re here to help you stand out with footwear that’s truly unique.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

204 reviews

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Rated 1 out of 5 stars

My daughter accidentally purchased the…

My daughter accidentally purchased the wrong size and we were unable to return. There should be some early window for return.

June 27, 2022
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Reply from Custom Converse

Hi Heather,
Unfortunately as every pair are made to order in the size, design and colours you specify when placing your order I can't accept returns. This is made clear in the FAQ and Delivery & Returns pages on the website, along with how to find your correct UK shoe size. If you were unsure of anything you could have sent through a message on the chat feature, contact page or any of my social media channels and I'd have helped you out with the shoe size conversion.
I'm sorry for the disappointment, however I hope you can understand that I can't double check every detail of every order placed just in case something is wrong.

Rated 5 out of 5 stars

Lovely design which delighted my…

Lovely design which delighted my daughter & really great communication and customer service. Great experience. Thank you.

June 21, 2022
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Reply from Custom Converse

Thank you so much Kerrie, glad your daughter is pleased with her new shoes!

Rated 5 out of 5 stars

I absolutely love the shoes and they…

I absolutely love the shoes and they arrived pretty quickly for international shipping. I definitely recommend getting shoes from here.

June 16, 2022
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Reply from Custom Converse

Thanks Sophie! Very pleased to hear that the shipping was nice and quick for you.

Rated 3 out of 5 stars

3 stars

The shipping is quite strange and hard to track and also took multiple weeks to get here but that’s understandable because I live in America. The shoes are super cute and exactly how pictured a bit pricey. The shoe conversion chart is wrong I got shoes 2 sizes - 3 sizes to big and have to now where multiple socks with them even though I picked my normal shoe size. Overall recommend just maybe go a size or two down from your normal if you live in America.

May 29, 2022
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Reply from Custom Converse

Hi Sophia, thanks for your review. I just want to reassure you that our size conversion charts are correct. The size you select to order on the website is a UK size and this runs the same as the US Men's sizing system. US Women's sizes are 2 numbers bigger than the UK and US Men's sizes, so a US Women's size 6 is the same as a UK 4. It sounds like this is where your confusion with the sizes has happened, but you could have messaged or emailed to double check this before or shortly after placing your order and I would have been happy to help ensure you received the correct size.

Rated 5 out of 5 stars

Custom converse trainers

My Depeche Mode custom converse trainers look great. I’m really pleased with them and are just as shown on the website. Came quickly too.
I can highly recommend. Thank you.

May 15, 2022
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Reply from Custom Converse

Thanks Mark, very glad you're pleased with them!

Rated 5 out of 5 stars

Absolutely amazing service

Absolutely amazing service! On the website I couldn't find the style of converse I was looking for so I sent an online enquiry through. In no time at all I had a reply from Jen and the option I was looking for was added to the website. Once ordered I received updates and a dispatch email when the converse were on their way. It was important to me that these were perfect as I'm planning to wear then on my wedding day. When they were delivered by royal mail I was thrilled to say the least. The hard work Jen has put into personalising these is incredible and I would 100% recommend her services and make a purchase again.

March 29, 2022
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Reply from Custom Converse

Thank you so much! I hope you have the best wedding day :)

Rated 5 out of 5 stars

Five stars, no hesitation

Brilliant, personal service, nothing was too much trouble.
I give five stars without hesitation and highly recommend Custom Converse.
My only problem is waiting until my wedding day to wear the Cons, I want to wear them now!

March 11, 2022
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Reply from Custom Converse

Thank you so much! I hope you have a wonderful wedding day :)

Rated 5 out of 5 stars

Excellent gift

I bought these as a gift for my mum. It was stated clearly on the website that they were closed for Christmas. All places need time off and to have it clearly stated is appreciated as some places don’t even tell you that. Once they were open again the turn around process was all very quick and the quality is fantastic. Have recommended to multiple people already.

January 24, 2022
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Reply from Custom Converse

Thank you so much Olly!

Rated 5 out of 5 stars

Amazing!!!! Thank you so much

Oh my goodness they’re amazing! A Star Trek obsessed father in law is sooo happy. His reaction was the best ever. Thank you so much. Everything about them from the quality to the detail is perfect.

January 24, 2022
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Reply from Custom Converse

You are very welcome! I'm so pleased to hear they were well received by your father in law :)

Rated 5 out of 5 stars

Beautiful Boots

Great service, beautifully and skilfully painted - my daughter loves her boots! Thank you.

January 17, 2022
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Reply from Custom Converse

Brilliant, thanks for the 5* review!

Rated 5 out of 5 stars

Brilliant thank you

Brilliant thank you. My partner was over the moon with his trainers for Christmas. Will definitely recommend and will buy again for myself.

December 26, 2021
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Reply from Custom Converse

Thanks for the great review, glad to hear you're happy!

Rated 5 out of 5 stars

Jen was fantastic

Jen was fantastic, kept me informed the whole way through, raised a possible issue with me early so that I could make an informed choice, and then continued to communicate really well so that I was always in the loop. Products arrived in a timely manner, even considering a supply issue (not Jen’s fault), and were beautifully gift wrapped.

This is a Christmas gift so still unopened so can’t comment there, but can’t say enough about purchasing experience

December 19, 2021
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Reply from Custom Converse

Thank you Andrew, glad you had a positive experinece despite the delays to your order! Have a wonderful Christmas :)

Rated 4 out of 5 stars

Delivered to a neighbour

Delivered to a neighbour. I didn't receive an email to inform me of delivery.
Otherwise OK.

December 19, 2021
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Reply from Custom Converse

Hi, I'm sorry you didn't receive a notice from Royal Mail to say that they'd left your parcel with your neighbour, but glad you are happy with the finished product. Merry Christmas :)

Rated 5 out of 5 stars

Brilliant customer service

Brilliant customer service
Ordered snoopy design - came back that colour I ordered wasn’t available so I was sent links for alternative choices. Agreed on a different colour and they were sent out within the week . The design is crisp and looks exactly like snoopy & Woodstock. Very pleased with the service and quality

December 18, 2021
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Reply from Custom Converse

Very pleased to hear you're happy with your finished pair of Snoopy Converse and the customer service you received too - have a wonderful Christmas :)

Rated 5 out of 5 stars

I absolutely love how my converse came…

I absolutely love how my converse came out. Jen was so helpful and really quick to reply. I would definitely buy again and recommend Custom Converse

October 29, 2021
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Reply from Custom Converse

So glad to hear you're happy with your order - thank you!

Rated 5 out of 5 stars

Love my shoes

Love my shoes. Fantastic job and fast shipping overseas considering my expectations during this global pandemic. Thank you!

October 25, 2021
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Reply from Custom Converse

Fantastic, thanks for the great review Dave!

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