Custom Curtains Reviews 

966
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

The curtains really are incredible. We ordered some pinch pleats and they came with metal attachments too. We got several samples to be sure we liked the quality and colour and so glad we did as we ch... See more

Rated 4 out of 5 stars

Really good curtains, great instructions on how to measure right and come looking and feeling amazing. So good you can get samples to choose material and see in different lights. I’m so pleased. Custo... See more

Rated 5 out of 5 stars

Our blinds are beautiful. We order 3 Roman Blinds fully lined. The workmanship is excellent. They hang perfectly and quality of the material is great. My only grip was the amount of screw fixings... See more

Rated 5 out of 5 stars

Choice, quality, price, delivery and communication. We'd used custom curtains 10 years ago and we were very satisfied with the service and roman blinds we bought then. We spent ages and many fabric sa... See more


Company details

  1. Home & Garden

Information provided by various external sources

Custom Curtains furnishes your home with quality curtains at a spectacularly reasonable price. We offer an enormous variety of fabrics, ranging from dainty floral prints to vibrant, bold colours, all of which will be made to measure in Grange Moor, West Yorkshire, to your exact specifications.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

966 reviews

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4.6

All reviews

(966)

18 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service start to finish

Excellent service from ordering free fabric samples to delivery of finished curtains. Really nice quality, well made and look great. Also got a courtesy email reminder they hadn't forgotten me and were on track to deliver according to the original target. Would recommend and use again.

August 6, 2021
Rated 2 out of 5 stars

Poor customer service response

Poor customer service response. I emailed them from hospital to ask for clarity on delivery times and availability before placing an order since our twin babies are about to be delivered very early and delivery time is therefore critical. First time I just got told to place order online and my actual question was ignored. Second time when I went back to them and asked for clarity on delivery times I was told to call up customer service... from my hospital bed... the whole reason I emailed them to ask was because I can't phone from hospital... so I will now be ordering elsewhere after such an unhelpful response!

June 4, 2021
Unprompted review
Rated 4 out of 5 stars

We are pleased overall...

We are pleased with the quality of curtains, they are prefect for what we wanted and the blackout feature is great although they was still fairly expensive but the cheapest we found after shopping around. The only thing that let it down was the delivery which was very slow! And we was unable to pick a delivery slot which made it hard to judge if someone was going to be home to take in the very expensive order!

May 5, 2021
Rated 5 out of 5 stars

Excellent Experience

I have never ordered curtains from the Internet before, and until the day they arrived I was worried, that the size would be wrong, the material would not be as per sample. It was a lot of money to spend on a fill out form, and a small sample!
Well all I can say is I breathed a sigh of relief! Yes I'd measured correctly, I'd ticked all the correct boxes, the material was as nice fully made up, and hangs beautifully, workmanship excellent, tiebacks just finished the dressing of my window!
Thank you!

April 29, 2021
Rated 5 out of 5 stars

Happy with our curtains

Box was in a bad way on delivery but the contents were undamaged. Remarkably, we seem to have measured everything correctly and we're very happy with the print :)

The blackout backing isn't as "black out" as I'd have expected but that's a minor quibble.

Would definitely use you again :)

April 28, 2021
Rated 5 out of 5 stars

Very pleased with these curtains

Very pleased with these curtains. Well made and lovely material.

April 26, 2021
Custom Curtains logo

Reply from Custom Curtains

Good Afternoon Paul,

Thank you for your 5* review, we're glad to hear you are happy with your purchase.

Thanks, Mel

Rated 5 out of 5 stars

Excellent curtains at a great price

Excellent curtains at a great price. Totally recomended.

March 29, 2021
Custom Curtains logo

Reply from Custom Curtains

Good Morning Jenny,

We are so pleased to hear that you are happy with your order! Thank you for taking the time for leaving us some nice feedback.

Thanks, Mel

Rated 5 out of 5 stars

Excellent curtains

Excellent curtains, exceeded expectations

March 29, 2021
Custom Curtains logo

Reply from Custom Curtains

Good Morning Keith,

Thanks so much for your positive comments – it really means a lot to the team, here. We hope your new product gives you years of satisfaction.

Thanks, Mel

Rated 3 out of 5 stars

Window curtasins

I ordered a door curtain, which was fine. However the window curtains I ordered weren't made very well. There is puckering all down the edges, and I had to undo the bottom corner and stich it again as it was not hanging properly. There were no haberdashery weights in the hems, which might have helped them to hang better.

March 26, 2021
Rated 5 out of 5 stars

Great quality

Great quality! I love my new curtains!

March 22, 2021
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Reply from Custom Curtains

Good Afternoon Emilia,

We're glad you found what you were looking for with us! It’s our pleasure to provide you with your blinds, and we hope to provide you with more in the future.

Thanks, Mel

Rated 5 out of 5 stars

Turin Sky…

We recently ordered a pair of Turin Sky blue curtains for our large bay window. We were nervous about ordering and getting it all right but I spoke to customer service who were more than happy to help and advise.
The quality and finish of the curtains I couldn’t be happier with and I’m so glad we went for it. For £9.99 you can give yourself peace of mind and insure the curtains if you accidentally measure incorrectly. Great service!

March 7, 2021
Unprompted review
Custom Curtains logo

Reply from Custom Curtains

Good Afternoon Melissa,

We put an enormous amount of effort into making sure that all our products are of the highest quality before we despatch them, so it is brilliant to receive a comment like this. Thank you!

Thanks, Mel

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