CWCS Managed HostingReviews 

213
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Our environments are constantly being scanned and probed, like many other environments, however there are occasions when scanning is having an impact to our systems. Because our firewall is managed b... See more

Rated 5 out of 5 stars

After years of nightmare hosting experiences with other providers, we moved to CWCS about 10 months ago and could not be happier: not a sniff of outages or downtime and absolutely first-class 24/7 tec... See more

Rated 5 out of 5 stars

Having just completed my 10th year of using CWCS to look after my two business websites, I thought it only fair that I should leave them the review they deserve. I've had many technical issues over t... See more

Rated 5 out of 5 stars

I have been with CWCS for about 20 years. There is a reason for that. They are not just running a business to earn a profit. They have very serious social and environmental objectives. I have three s... See more

Company replied

Company details

  1. Web Hosting Company
  2. DNS Provider
  3. e-Commerce Solution Provider

Written by the company

Founded in 1999, CWCS Managed Hosting provides enterprise-class cloud servers, dedicated servers and server colocation hosting to businesses large and small. With a worldwide customer base, CWCS is one of the UK's leading hosting specialists. The company offers a fully comprehensive range of hosting products, along with the highest quality technical support and what’s probably the best customer service in the industry.


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4.9

Excellent

TrustScore 5 out of 5

213 reviews

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4.9

All reviews

(213)

6 reviews in the last 12 months

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Rated 5 out of 5 stars

Keep up the good work!

CWCS have been my service provider for over a decade, and I've always found them to be 100% reliable. I can only recall one period of downtime in the last decade, when improvements to services required a change of server. Their technical staff have the essential expertise, are always quick to respond to issues and queries, and always eager to help. I have recommended CWCS to colleagues looking for hosting services and will continue to do so. Keep up the good work!

November 6, 2022
Unprompted review
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Reply from CWCS Managed Hosting

Hi Anthony,

Thank you for taking the time to submit a review, we really appreciate it.

I will be sure to share your comments with the rest of the team.

Best regards,

Stephen
CWCS Managed Hosting.

Rated 5 out of 5 stars

Go The Extra Mile

I've used CWCS for many years now, after disappointing and worse experiences with other providers. CWCS staff are always helpful, timely and efficient - helping out with information for me and my clients even when it's not necessarily their responsibility to do so.

We have several hosted servers and a virtual one, and all have been looked after efficiently, with a great technical team to back it all up.

I am very happy to recommend them, and over tthe years have continued to move more and more of out services into their care.

October 25, 2022
Unprompted review
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Reply from CWCS Managed Hosting

Hi Tim,

Thank you so much for taking the time to submit a review regarding your experience of using our hosting services, we really appreciate you taking the time to do so.
I will be sure to share your feedback with the rest of the Team here at CWCS.

Looking forward to many more years of working together!

Best regards,
Stephen
CWCS Managed Hosting.

Rated 5 out of 5 stars

Been a customer of CWCS for many years

Been a customer of CWCS for many years, great customer service and Tech support. Fully recommend.

July 5, 2022
Unprompted review
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Reply from CWCS Managed Hosting

Thank you for taking the time to submit a review, we really appreciate it!

Stephen.
CWCS Managed Hosting.

Rated 5 out of 5 stars

Excellent technical support

We have a dedicated managed server plus additional services with CWCS. They are not cheap but you get what you pay for. I find the technical support very efficient and helpful. I also like that they are flexible and can offer a setting matching our requirements.

June 17, 2022
Unprompted review
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Reply from CWCS Managed Hosting

Hi Jay, thank you for taking the time to submit a review, we really appreciate it! I will be sure to pass on your comments to the rest of the team.
Best regards,
Stephen.
CWCS Managed Hosting.

Rated 5 out of 5 stars

We have used CWCS for co-location…

We have used CWCS for co-location services for 4-5 years and v pleased with the service and the price

May 19, 2022
Unprompted review
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Reply from CWCS Managed Hosting

Hi Chris, Thank you for taking the time to submit a review, we really appreciate it!

Best regards,
Stephen
CWCS Managed Hosting.

Rated 5 out of 5 stars

Knowledgeable, fast and reliable

I had a particularly intractable problem, but they stuck with it, sorted it and left everything working smoothly. They were fast, efficient and friendly - even in the face of a "challenging" customer. The good news is that this has been my experience each time that I have had to access their technical and after-sales services.

May 18, 2022
Unprompted review
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Reply from CWCS Managed Hosting

Hi Andy, thank you so much for taking the time to submit a review regarding your experience with our Support Team. We really appreciate your kind comments and I will be sure to share your feedback to the rest of the team.

Regards,
Stephen
CWCS Managed Hosting

Rated 5 out of 5 stars

Long-term loyal customers

We've been with CWCS directly for 10 years at least (it's been so long I can't remember who we were with before). We needed an unmanaged dedicated server in the UK. We've found that daytime support is really crucial in an emergency! I think we've been through at least three major server upgrades (migrating > 50 cPanel accounts from old to new hardware) in the 10 years and they've all gone very smoothly, thanks to the excellent technical support from the crew. Price-wise I reckon they remain great value for UK-based hosting, given the rapid support and depth of knowledge shown. We rarely need to contact them, but when we do, they're quick to respond and generally get to the root of the problem quickly and without fuss.

April 12, 2022
Unprompted review
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Reply from CWCS Managed Hosting

Thank you so much for taking the time to submit a review, we really appreciate it!
Stephen, CWCS.

Rated 5 out of 5 stars

Great data centre for dedicated servers

We have been a customer of CWCS for 8 years and would highly recommend them.

We have a number of dedicated servers and have found them to be very reliable and their costs are competitive.

April 5, 2022
Unprompted review
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Reply from CWCS Managed Hosting

Thank you for taking the time to submit a review, we really appreciate it.

Many Thanks,
Stephen, CWCS.

Rated 5 out of 5 stars

CWCS hosting services - a Postive Experience

We have been using CWCS hosting services for over fifteen years - that in itself speaks volumes. The range of hosting services are wide ranging and priced competitively. Additionally, our experience of dealing with the Support staff has been very positive over the years which helps maintain our confidence in CWCS going forward.

April 5, 2022
Unprompted review
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Reply from CWCS Managed Hosting

Fifteen years! WOW! Thank you so much for your loyal custom and for submitting a review, we really appreciate it.
Many Thanks,
Stephen, CWCS.

Rated 5 out of 5 stars

Excellent Support and Great Prices

I've been with CWCS for many, many years. Any issues (and its a rarity to be honest) are dealt with swiftly. Their prices are extremely good and their servers are very, very reliable, probably 100% up time. I have 4 websites and 7 domains and redirects with them and would never consider going elsewhere.

March 8, 2022
Unprompted review
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Reply from CWCS Managed Hosting

Thank you so much for taking the time to submit a review, we appreciate your kind comments.
Stephen. CWCS Managed Hosting.

Rated 5 out of 5 stars

Great support service!

I have used CWCS Hosting for years and 99% of the time, it is completely seamless and problem free. Whenever I do have a problem, often caused by my own incompetence :), their support service is friendly and responsive - and they stick with me until the problem is resolved. Top!

February 26, 2022
Unprompted review
CWCS Managed Hosting logo

Reply from CWCS Managed Hosting

Thank you for submitting a review, we really appreciate you taking the time to do so.
Stephen, CWCS Managed Hosting.

Rated 5 out of 5 stars

Competitively priced, knowledgeable, and a pleasure to deal with

From the beginning of our working relationship CWCS expressed an interest in understanding our business and exact requirements and have helped us to find efficient and well priced solutions - being particularly supportive of our first years in business.

The team members are knowledgeable and always a pleasure to deal with.

February 9, 2022
Unprompted review
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Reply from CWCS Managed Hosting

Many thanks for taking the time to submit a review, we really appreciate your kind comments.
Stephen, CWCS Managed Hosting.

Rated 5 out of 5 stars

I've been using CWCS for over a decade…

I've been using CWCS for over a decade and have used a number of their services during that time, both dedicated servers and virtual machines. This was for about a dozen web sites, e-mail and other such services for small to medium business.

They are very easy to deal with, both from the account management perspective and technical support perspective. The tech team are very good and rapidly resolve any issues and they are available 7x24. You always get a technically competent person on the phone, not a call handler.

Reliability wise, I have had great uptime. You may get the odd email here and there about planned maintenance in the small hours of the day that might affect your servers.

Performance is good, both of their hosts and network, I have not encountered any throughput problems, similarly when applying patches etc, network performance is always good.

When it comes to upgrades, they are flexible in helping you get the least friction during that change, for example giving a couple of weeks overlap between the old and new host, helping swap hosts during their maintenance window, so you can avoid lots of DNS changes and do easier rollbacks, etc.

Cost wise, their pricing is very reasonable when you consider the value of the services being provided.

I would summarise CWCS as an easy to work with supplier, they provide really good service and I can only highly recommend them, so if you are looking for a reliable hosting provider, then give them a call.

January 21, 2022
Unprompted review
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Reply from CWCS Managed Hosting

Thank you so much for taking the time to submit a review, we really appreciate your considered comments.
Stephen, CWCS Managed Hosting.

Rated 5 out of 5 stars

I have been with CWCS pretty much from…

I have been with CWCS pretty much from the beginning and although I am small nothing seems to be too much trouble for support.

The other great thing is which sets them apart from the rest is that you can actually speak to someone on the phone.

November 23, 2021
Unprompted review
Rated 5 out of 5 stars

Exceptional company!

Our company have used CWCS for many years and will continue to do so. Their support and service from sales to technical support is second to none, always contactable and more than helpful. I would recommend their services to any business.

November 12, 2021
Unprompted review
Rated 5 out of 5 stars

I am a compuweb (CWCS) customer for…

I am a compuweb (CWCS) customer for since last more than 15 years. I am a non-English person (my mother tongue is not English) but the support I got was really extraordinary and I have no words to explain. This is the fact that windows server is so much difficult to handle but CWCS provided me great services with no major downtime in the whole fifteen years which is an amazing thing.

Thanks to CWCS

Azeem Uddin
Founder & CEO, XiberSoft

November 9, 2021
Unprompted review
Rated 5 out of 5 stars

They wear their pants outside their trousers.

Best possible support experience would be rapid and effective response from a team who understand your issue and have the skills and motivation to resolve it before it turns into a drama. Right?

I've been with this outfit for over 15 years. Never moved, never felt like moving. Why?

In 15 years, I've had a number of tech glitches, mail directed to spam, certificate errors, denial of service attacks etc but 1 thing has been a constant. Back to para 1 above - the support team deliver. Simple as that. Another big plus is they all speak English, at least to the same level as me.

Superman, Spiderman and Wonderwoman. Thanks Guys. Respect.

November 4, 2021
Unprompted review
Rated 5 out of 5 stars

My business has used CWCS for around 5…

My business has used CWCS for around 5 years so managed hosting and cloud services. The service has always been top notch and I've always felt a valued customer.
Support queries have been answered timely and the operatives seem highly proficient with the software and hardware they're looking after.

June 22, 2021
Unprompted review

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