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Rated 1 out of 5 stars

Money grabs clear and simple. Originally purchase Insider Pro as a founding member, promised lifetime access for $50/year after. Then all a sudden they flip the table and charge $999/year for the same... See more

Rated 1 out of 5 stars

Cybrary member since 2016 From being the best platform for free cyber security resources. Cybrary has become a disgusting website where every course has a paid chapter to make you pay. certificates... See more

Rated 5 out of 5 stars

Cybrary is solely responsible for my passing the CompTIA A+ exam and is the reason I am going into my Net+ with confidence. I have learned a great deal through virtual labs, practice tests, recorded l... See more

Rated 4 out of 5 stars

Cybrary offers great courses and member support. The career tracks are more thorough than learning on the job! I do wish course transcripts and subtitles were available. The publication dates fo... See more

Company details

  1. Computer Training School

Information provided by various external sources

Cybrary is the world's #1 cybersecurity and IT workforce development platform. Its ecosystem of people, companies, content, and technologies converge to create an ever-growing catalog of online courses and experiential tools that provide IT and cybersecurity learning opportunities to anyone, anywhere, anytime.


Contact info

2.5

Poor

TrustScore 2.5 out of 5

154 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

My experience has been great

My experience has been great, this platform has given me away to meeting CEU requirements as well as access to a lot of good courses and resources.

September 9, 2022
Unprompted review
Cybrary logo

Reply from Cybrary

This is great to hear, Michael! Thanks for sharing your feedback!

Rated 1 out of 5 stars

Scam, Not Worth the Money.

The system itself was filled with instructors who were not engaging and the curriculum is the equivalent of Googling information on the subject matter. There was no experience or insight and the instructors were literally reading from a script, as shown by their constant mis-pronunciation of the technical terms. Things as simple as ethernet were being missed pronounced. No correlation between the concepts. The narrator basically spews word salad in a manner that does nothing to explain the subject matter. This service is a scam and has no value if your intent is to learn the subject matter. Your better off saving your money and using the Internet for research. That is the equivalent of what you will get from their courses.

August 30, 2022
Unprompted review
Rated 5 out of 5 stars

It has been a great learning…

It has been a great learning experiance, so far. I am sure there is so much more to come Thank you

August 30, 2022
Unprompted review
Cybrary logo

Reply from Cybrary

We're so happy to hear Cybrary has been a great learning experience for you, Babs! Thanks for sharing your experience with Cybrary here.

Rated 1 out of 5 stars

Website and content is NOT good!

Terrible user experience - I would give this less stars if possible.
It's clear that the product team does not listen to user feedback or care about the experience the students engage in.
I can't find anything when I log into my account. its a completely overwhelming hodgepodge of random courses, labs, some in packages some not. so many unnecessary duplicates everywhere.
I'm not sure where to begin with how bad the website is - please fix it!
Also, the content was just a bunch of videos. I joined up with Udemy and found better courses for 1/5 of the price. Not worth time or money.

August 1, 2022
Unprompted review
Rated 5 out of 5 stars

Greatest investment I have made to date

Cybrary is solely responsible for my passing the CompTIA A+ exam and is the reason I am going into my Net+ with confidence. I have learned a great deal through virtual labs, practice tests, recorded lessons, and the various other things they offer. The community is great as well. Got a question about the interview process for a tech job? Ask in discord. Just got a cert? Post it in discord and let the reactions and comments flow making you feel great about yourself. It is an all around wonderful experience and I rate it as a totally worthwile expense for starting or furthering your career in the IT industry. Invest in yourself.

July 14, 2022
Unprompted review
Rated 5 out of 5 stars

Great website to learn.

Great contents on the platform for everyone from beginner to advance level IT and they keep adding more "relevant"courses which is of great value. Anyone that wants to get into It and has no clue about IT stuff should check them out. You might just be saving some extra bucks.

April 1, 2022
Unprompted review
Cybrary logo

Reply from Cybrary

Francis, thanks so much for sharing your great experience on Cybrary. Please share with your friends, family, and co-workers!! :-)

Rated 5 out of 5 stars

Cybrary is just an amazing platform

Cybrary is just an amazing platform. Literally thousands of hours of quality content. You can find a course or a lab for just about everything, and they are constantly releasing new material. They also have highly responsive customer service. It's been worth every penny.

April 1, 2022
Unprompted review
Rated 5 out of 5 stars

Cybrary Insider Pro

My experience with Cybrary has been wonderful! The amount of education and motivation provided is amazing, and it's great to be in community with other cybersecurity students who are either new to I.T. or have been in the field for a while. Happy to be a Cybrarian, and to be on this cybersecurity journey!

March 24, 2022
Unprompted review
Rated 5 out of 5 stars

Cybrary learning materials

The learning materials at Cybrary website are comparable to what a student will encounter at a real workplace environment. My determination to finish the course is increasing after every lecture.

February 3, 2022
Unprompted review
Rated 1 out of 5 stars

Beware - Auto renewals & no customer service

Signed up for 1 year access which without any notification at the time of sign up enabled auto renewal. Auto renewal then took place without any warning or prior notification to the subscription ending and auto renewal. Contacted Cybrary via multiple email addresses in the same day of subscription expiry/renewal to request cancellation and refund. No response from Cybrary. Followed up multiple times with still no response.

If this is the level of customer service you can expect them I can only recommend that you stay clear of Cybrary. I've had previous experience with competitors like Pluralsight and their customer service responsiveness is fantastic and provide multiple courtesy emails advising that your subscription is ending and renewal will take place (if enabled). This should be standard for any company with auto renewals in place.

Very disappointed.

December 29, 2021
Unprompted review
Cybrary logo

Reply from Cybrary

Hello James. I'm sorry for your experience and apologize for any confusion. At Cybrary, we are a subscription based service similar to platforms like Amazon or Netflix. As such, when you subscribed to become a Cybrary Insider Pro, you agreed to a recurring subscription that bills the subscriber automatically - monthly or annually depending on the chosen plan. If you need further help with you specific account, please email us at support@cybrary.it or you can reach us via our live chat feature on the cybrary website. Thank you

Rated 5 out of 5 stars

Invoice problem (now) solved

edit: the problem below was promptly resolved.

The platform itself is good in term of contents.
I am very disappointed about the customer service.
I received a wrong invoice and I cant be refunded by my company.
I wrote two emails to correct it with no answer from the customer service...

December 16, 2021
Unprompted review
Cybrary logo

Reply from Cybrary

Hello Roberto. I sincerely apologize for your experience. We definitely want to make it right. Please email us at support@cybrary.it for further assistance. We also have a live chat feature on our website too! Thanks

Rated 5 out of 5 stars

Cybrary is an excellent site

Cybrary is an excellent site. Cybrary helped me pass the CompTIA Security Plus test on my first try. Looking forward to working more with Cybrary mentors to break into a cyber security career. Thank you Cybrary.

November 20, 2021
Unprompted review
Cybrary logo

Reply from Cybrary

Hello Arturo! We appreciate your feedback and excited for you!! Please keep in touch! We're excited to see how you'll progress!!!

Rated 5 out of 5 stars

Cybrary has been a really great…

Cybrary has been a really great experience for me.When I joined Cybrary, I knew nothing about cybersecurity but as the time passed, I got the knowledge of the domain. Thanks cybrary for the first step..

November 9, 2021
Unprompted review
Cybrary logo

Reply from Cybrary

Hello Meet. Thanks so much for sharing the feedback!! We're excited that you launched your cybersecurity journey with Cybrary!!!

Rated 3 out of 5 stars

Good starting ground.

I lot of classes are really good, but I have noticed a lot of the test have information and questions that were never covered. A good example of this is the comp A+ course... Yes, it is for basic stuff, but the cert test (practice test) questions were almost never covered. I fell like that is a huge miss in Cybrary part. I am currently going through the network + course and that seem to be much more in depth.

October 3, 2021
Unprompted review
Cybrary logo

Reply from Cybrary

Hi. Thank you for providing feedback in regards to our platform. Please email support@cybrary.it so we can escalate further. Thanks

LeRoy

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