Cycle RevolutionReviews 

1,328
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Paul and his team at Cycle Revolution are utterly incredible! I've recently purchased a new road bike from them. It's great to speak to helpful and knowledgeable people face to face rather than a cli... See more

Rated 5 out of 5 stars

Colchester team consistently go above and beyond expectation. Would not use any other store for bicycle needs. In store all team are incredibly helpful, totally knowledgeable and go the extra... See more

Rated 5 out of 5 stars

We bought my wife’s bike from Cycle Revolution and they were excellent in terms of customer service and advice from start to finish. John helped find the perfect bike and assisted with buying th... See more

Rated 5 out of 5 stars

Helped by Luke to buy an upgraded road bike. Genuinely the most knowledgeable, friendly and patient bloke! Had fantastic service and would highly recommend for anyone looking for advice/fittings for f... See more

Company details

  1. Bicycle Store
  2. Bicycle Repair Shop
  3. Bicycle Wholesale
  4. Bike Accessories Store
  5. Road Cycling
  6. Sporting Goods Store

Written by the company

At Cycle Revolution, we believe buying a bike should be exciting, easy and backed by expert support. Whether you're searching for your first bike, upgrading your current ride, or looking for the latest electric bike technology, we offer a wide range of quality bikes and accessories to suit every rider and every budget. As specialists in Giant and Liv bikes, our team is passionate about helping customers find the perfect bike for their lifestyle. From mountain and road bikes to hybrid, commuter, and electric bikes, we provide expert advice, detailed product knowledge and an easy, reliable shopping experience both online and in-store. Shopping with Cycle Revolution means more than simply buying a bike — it's about finding the right fit for your riding goals with confidence. Whether you visit us in person or shop online, our team is here to offer guidance, answer questions and provide ongoing support before and after your purchase. With quality bikes, trusted expertise and excellent customer service, Cycle Revolution is proud to be one of the best places to purchase Giant and Liv bikes and accessories online and in-store. Whether you're new to cycling or a seasoned rider, we're here to keep you moving.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically replies within 24 hours

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4.6

All reviews

(1,328)

32 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Paul and his team at Cycle Revolution…

Paul and his team at Cycle Revolution are utterly incredible! I've recently purchased a new road bike from them. It's great to speak to helpful and knowledgeable people face to face rather than a click of a button and no interaction.
I was advised and guided throughout my purchase, a gold star experience and I could not be happier or more grateful to you guys. I would recommend you to the world, thank you so much you are outstanding!

May 22, 2026
Unprompted review
Rated 5 out of 5 stars

Expert Help and Great Service

John at Cycle Revolution was fantastic! He patiently helped me try different styles, sizes, and prices of bike shoes, giving clear advice and making sure I found the right pair. Friendly, knowledgeable, and highly recommended!

December 8, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service! Competitively priced products. Exceeded the delivery schedule and kept up to date throughout. Would definitely use again.

January 23, 2026
Rated 5 out of 5 stars

Outstanding service despite the small spend

I went to store for a small component for my Giant Trance. The part in question was £3.50 but the service I got was as if I was spending £3.5k on a new bike.

I was helped by Dave in store who helped identify the part I needed, ordered it to store and emailed when it was ready to collect.

Very friendly, very professional and made me feel a valued customer despite my very insignificant spend.

Wouldn’t hesitate to recommend to friends and will de-fault to the store for any future bike purchases

November 15, 2025
Unprompted review
Rated 1 out of 5 stars

Super high Postage Charges

Poor postage prices that are totally unacceptable and inflexible and no help from customer services. £4.99 postage for an item weighing 6 grams and could easily have been delivered using an envelope and a second class stamp, the only reason I bought from these is the item was unavailable in the UK so my hands were tied. I’ve have a picture of the item and weight 6g.

September 26, 2025
Unprompted review
Rated 5 out of 5 stars

Great service from sales and bike servicing

We bought my wife’s bike from Cycle Revolution and they were excellent in terms of customer service and advice from start to finish. John helped find the perfect bike and assisted with buying through the cycle to work scheme.

The quality of service led me to get my MTB services there and they did an excellent job in fully servicing the bike so it rides like new again.

Thoroughly recommended

September 12, 2025
Unprompted review

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