Paul and his team at Cycle Revolution are utterly incredible! I've recently purchased a new road bike from them. It's great to speak to helpful and knowledgeable people face to face rather than a cli... See more
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Colchester team consistently go above and beyond expectation. Would not use any other store for bicycle needs. In store all team are incredibly helpful, totally knowledgeable and go the extra... See more
We bought my wife’s bike from Cycle Revolution and they were excellent in terms of customer service and advice from start to finish. John helped find the perfect bike and assisted with buying th... See more
Helped by Luke to buy an upgraded road bike. Genuinely the most knowledgeable, friendly and patient bloke! Had fantastic service and would highly recommend for anyone looking for advice/fittings for f... See more
Company details
- Bicycle Store
- Bicycle Repair Shop
- Bicycle Wholesale
- Bike Accessories Store
- Road Cycling
- Sporting Goods Store
Written by the company
At Cycle Revolution, we believe buying a bike should be exciting, easy and backed by expert support. Whether you're searching for your first bike, upgrading your current ride, or looking for the latest electric bike technology, we offer a wide range of quality bikes and accessories to suit every rider and every budget. As specialists in Giant and Liv bikes, our team is passionate about helping customers find the perfect bike for their lifestyle. From mountain and road bikes to hybrid, commuter, and electric bikes, we provide expert advice, detailed product knowledge and an easy, reliable shopping experience both online and in-store. Shopping with Cycle Revolution means more than simply buying a bike — it's about finding the right fit for your riding goals with confidence. Whether you visit us in person or shop online, our team is here to offer guidance, answer questions and provide ongoing support before and after your purchase. With quality bikes, trusted expertise and excellent customer service, Cycle Revolution is proud to be one of the best places to purchase Giant and Liv bikes and accessories online and in-store. Whether you're new to cycling or a seasoned rider, we're here to keep you moving.
Contact info
Unit 1, Peartree Road, CO3 0JN, Stanway, United Kingdom
- 01206 699311
- support@cyclerevolution.net
- www.cycle-revolution.net
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 33% of negative reviews
Typically replies within 24 hours
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Excellent customer service
Excellent customer service. Served by vey knowledgable and friendly people, who were willing to help and go the extra step. Would always recommend!

Reply from Cycle Revolution
Ordered online on Monday
Ordered online on Monday. Delivered 24 hours later. Great service at a competitive price. Would highly recommend.

Reply from Cycle Revolution
Absolutely fantastic customer service
Absolutely fantastic customer service. Really helpful in offering solutions to changes that I wanted to make to the bike before it was sent out to me.

Reply from Cycle Revolution
I appreciate it was Christmas and new…
I appreciate it was Christmas and new year but having ordered on the 20th of December to still not have the helmet by the 3rd of January is very poor. Appears it's still not been dispatched.

Reply from Cycle Revolution
Very nice people
Very nice people, Helpful and insightful, but I am still not past it and needing an electric bike (Yet) lol

Reply from Cycle Revolution
Bottom bracket
Bottom bracket ordered 30/12/24 using standard delivery option and it arrived the following morning!!!!

Reply from Cycle Revolution
Awesome bike, excellent service!
I bought a new Connondale Moterra Neo LT2 at a big discount. Excellent service from the start from Alex who emailed regularly and even telephoned with updates. Bike delivered promptly and in perfect condition, fully assembled which is great. the best bike shop experience I've had, highly recommend. Thanks!

Reply from Cycle Revolution
My first visit
My first visit, professional & friendly service, reasonably priced too.. Will definitely use these guys again, highly recommended ⭐️⭐️⭐️⭐️⭐️

Reply from Cycle Revolution
Cheap Quoc Mono II cycling shoes
I bought a pair of Quoc Mono II cycling shoes which were the cheapest price on the internet. I have another pair of Quoc shoes so I was confident about the sizing. There was s slight issue with dispatch but Dano sorted this out promptly when I rang. The shoes arrived the next day by Fed Express and were well packaged.
Thank you

Reply from Cycle Revolution
Excellent service
Right from the beginning we enjoyed the helpful professionalism and friendly service when choosing our bicycles from the Colchester cycle Revolution store.
After less than one week of purchasing the bicycle I had to go back due to an accident to get the bicycle derailleur fixed. We arrived quite late in the afternoon. The skill and dedication to get the bicycle working again was first class. John was assisted by his colleague Tom on this day. Parts needed to be replaced including cable and derailleur hanger. John continuously testing and tweaking to get the bicycle changing gears smoothly as possible. They could have sent us away as it was getting late but wanted to achieve the task so that we didn't need to come back at a later date. Excellent service. Thank you guys.

Reply from Cycle Revolution
Amazing work carried out by Joshua over…
Amazing work carried out by Joshua over at kinetic revolution Colchester. Great customer service

Reply from Cycle Revolution
It's been two weeks and I've not…
It's been two weeks and I've not received my item. No response when I contacted them so far either.
Lovely customer service
I recently placed a small order of stocking filler bits. I wanted to use a local company. I'm glad I did because they reached out when an item was out of stock with a variety of options. The communication was great and nothing was too much trouble. It definieitly pays to support local businesses. Thank you
Outstanding!
I recently purchased a Giant Revolt Advanced 3 and I cannot speak highly enough of the service I received from Cycle Revolution. Initial dealings were with Justin, but the demo and sale was handled by Matt. Everything was outstanding and the bike was turned out in an exemplary fashion.
Excellent product at a good price
Excellent product at a good price. Very easy purchase and delivery process and good information
Endura overshoes
Great product at reduced price and good lead time. Worn yesterday for 1st time and brilliant purchase.
Awesome experience
Amazing deal on a new bike, still can’t believe I’ve got it at such a great price! Really helpful customer service too. Any questions were answered quickly and thoroughly.
We had an issue with the shipping company but Cycle Revolution sorted it out same day and sent the bike to me off their own backs instead.
Couldn’t recommend more! Will definitely be coming back. Thanks for the dream bike!
Brill company
Helpful, easy people to deal with. From start to finish communication was top notch. Outstanding service. Highly recommend. Will definitely be using again.
Cycle Revolution Ipswich Great work.
Took my Bike in diagnosed the problem on bike.
They gave me alternatives to achieve the fix.
Finished on time and great ride now fixed.
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