dacemotorgroup.co.uk - Dace Car Supermarket Reviews 

Lewis W helped my daughter Lily purchase her first car everything was done professionally, and easy was a pleasure dealing with Lewis would definitely recommend and would buy our next car from Dace. Thank you Lewis

Mike has been amazing! Made me feel relaxed! Sorted everything for me, and went above and beyond!
Thankyou Mike! Ill be using you again in the future!!

Everything was perfect Mike hogan was so
Helpful in all
My questions for first time buyer

We went to look at cars and Lewis helped us look at cars and helped reach a good price. Great customer service!!! Would highly recommend

Lewis was great and went above and beyond to meet our requests and help me purchase my next car. He was friendly and approachable.

This is the second car I have bought from Dace and would highly recommend

Bought focus sales guy bang on after 2 weeks of having the car it needed disc and pads which we was told they would not do but bring it in so they could have a look and pay for it when they change the warranty isn’t worth the paper it’s wrote on I mean 17k for a car that needs new disc and pads but wrong really I’d just avoid there extended warranty do anything to get out of it

Our First visit to Dace car garage and we were very impressed with the service we had there staff very welcoming and very helpful especially Lewis Birch he was very helpful couldn't do enough for us went out of his way to help us very friendly we would definitely recommend this garage to others we couldn't fault them and buying the car and collecting the car was very smooth experience.

Apparently the 82 piont check doesn't pick up the airbags fault or that the key won't go into the ignition half the time. Got a one year warranty from them which promised I could use any garage anywhere in the country. Phoned to use it and was told we don't pay for diagnostic we only pay for labour up to 60 pounds and hour. And if the parts are to expensive we won't pay for that, you will have to bring it back here and we'll fix it. I love 200 miles away. What else can you say. Ater some initial miscommunication Jason from dace has been extremely helpful in resolving all of the issues to my complete satisfaction. I would definitely use dace again as they did go above and beyond to make sure i received a professional and high standard of service.

Mike was brilliant, he was so accommodating and made the process easy. Would highly recommend Dace for your future cars 10/10

I had a really positive experience buying my fabulous Hyundai Tucson from Dace motors 2 weeks ago.
Friendly , helpful and great advice from salesman Tony Jackson. He made me feel confident in my purchase. Post sales communication has been excellent too .

John the salesman was excellent, helpful and knowlegeable.
Great customer service and made a great cup of coffee.

Noel at Dace Germany Motors was very friendly and helpful. He supported my situation and helped with my purchase. Great detail on the car I purchased. Thanks Noel for your hospitality and great customer service.

Excellent service from
Tony Jackson, professional quick service, now driving about in a much needed mini bus! Thankyou!

Very professional, bought car in reddish. I was maintaining cars in different company so have experience with dealers like toyota, renault, audi and i can say Dace are on a the same level as professional dealers.

Great service and a really easy process... great cars and loads of choice

I bought a 2021 Seat Leon from Dace in September/October 2025. Unfortunately I had a fault arise at the end of May 2026 through no fault of a Dace. I informed Dace motors of my issue as it appeared and clearly communicated my plan, from that point the warranty team were so helpful and kept in touch, communicating with myself as to what was going on with Seat and then what they were doing to help the situation. It was refreshing after the experience I have had previously at another dealership. I would highly recommend buying from Dace motors as their aftercare team genuinely cared for my issue and wanted me to get back on the road as soon as possible.

Great service from start to Finnish. Didn't feel pressured into anything. Lewis w was very helpful, he made myself and the wife feel reassured with any questions we had and felt at ease.
We chose dace as they had a great choice of cars and the warranty is a proper warranty not the 3rd party covers that you get at some other places.
It's not the 1st time buying a car from dace and probably won't be the last.
Would definitely go back. 😊

I am extremely disappointed with both the vehicle supplied and the level of customer service I have received.
Shortly after taking delivery of the vehicle, we discovered several significant issues, including unsafe and faulty side steps, non-functioning air conditioning, an illuminated engine management warning light, and brakes that are producing a persistent squeaking noise. Given the number and severity of these faults, it is difficult to believe that a thorough pre-delivery inspection was carried out before the vehicle was handed over.
What has made this situation even more frustrating is the complete lack of communication from the company. We reported these issues immediately and clearly stated that we wished to return the vehicle. Despite this, our email has not received a meaningful response, and our telephone calls have not been returned for almost a week.
To make matters worse, rather than arranging to collect a vehicle that is clearly faulty and potentially unsafe, we were asked to drive it back to Manchester, approximately 59 miles from our home, for repairs to be carried out. Given the safety concerns we had already raised, we found this request wholly unreasonable and unacceptable.
The vehicle is currently neither safe nor fit for purpose, causing significant inconvenience to our family. We have three children and rely heavily on our vehicle for day-to-day activities, so being left without a dependable means of transport is entirely unacceptable.
As a result of both the condition of the vehicle and the poor handling of our concerns, we have lost all confidence in the vehicle and in the company. We have formally requested that the vehicle be collected without delay and have advised that, if we do not receive a satisfactory resolution within seven days, we will have no option but to pursue legal action. We also reserve the right to recover any additional costs incurred as a direct result of being unable to use the vehicle.
Overall, this has been an extremely disappointing experience from start to finish. I would strongly encourage any potential customer to carry out a thorough inspection of any vehicle before purchase and to carefully consider the level of aftersales support available should any problems arise.

Having purchased a car from Dace I had an issue within the warranty period. The issue was handled by Chantell who was excellent from beginning to end. She arranged for car to be fixed within a day of me reporting the issue and kept me informed throughout the process. Great service all the way.