dacemotorgroup.co.uk - Dace Car Supermarket Reviews 

741
TrustScore 4.5 out of 5

4.7

Greg Street, Reddish, SK57BS STOCKPORT, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Absolutely fantastic service from Jason in the warranty team, I needed 4 TPM’s replacing on my Kuga, I found a Ford approved garage, had the work completed, paid the final bill, sent the invoice over... See more

Rated 5 out of 5 stars

I recently bought a car from Dace motor company and got a great service from them especially Lewis worthington helped me to make a decision to choose a right car for me. Thanks

Rated 5 out of 5 stars

I’ve just bought my new car from Dace Motor Company, I dealt with Callum Davies. I received great service, highly recommend Callum and his team at Dace.

Rated 5 out of 5 stars

Jason the gentleman that has dealt with my daughters vehicle from the warranty department has been absolutely brilliant all the way through, keeping us informed every step of the way. When Jason wasn'... See more



Contact info

  • Greg Street, Reddish, SK57BS, STOCKPORT, United Kingdom

  • 1614777056

4.7

Excellent

TrustScore 4.5 out of 5

741 reviews

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Replied to 60% of negative reviews

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4.7

All reviews

(741)

497 reviews in the last 12 months

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Rated 1 out of 5 stars

Avoid - dreadful customer service

An unprofessional business with extremely poor customer service - particularly after-sales. They champion the cliche of the cowboy car salesman, BS all they way once they have your £££. Certainly not to be trusted in my recent experience.

Edit: (after reading their BS reply)

The tyre was ALREADY punctured (had a large nail in tyre) - this was known by them, because just before I drove it off the forecourt, they inflated it. These guys are liars - I did NOT get the puncture 4 days later ! … it’s a slow puncture, and the sensor picked up the air loss. Typical smarmy, duplicitous response I’d expect from this ‘del boy’

August 28, 2025
Unprompted review
dacemotorgroup.co.uk - Dace Car Supermarket logo

Reply from dacemotorgroup.co.uk - Dace Car Supermarket

Thank you for taking the time to leave us a review Paul. We are sorry you suffered a puncture 4 days after collecting your vehicle. As was communicated to you at the time, unfortunately our warranty does not cover punctures. The tyre’s were fully checked as part of our pre-delivery inspection and no punctures were present at the point of sale. We wish you well with your lovely new car and hopefully the tone of your review is a sign to other readers of the type of character we’ve had to deal with. Dean Norcliffe, Sales Manager.

Rated 5 out of 5 stars

Dealt with by Lewis

Dealt with by Lewis. He was amazing from start to finish, had all the answers too my constant questions. So quick and easy to work with. I sold my car and was in rush to get a new car and he had it ready for me in a few days! Amazing service top dealership. Would return again in future

August 22, 2025
Unprompted review
Rated 5 out of 5 stars

Top tier

Mike was a great salesman, friendly and not at all pushy. Good price for car and decent price for part ex.

August 25, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend Dace!

Callum has been very helpful throughout the visit, from viewing, testing and purchasing the vehicle. Very pleased with the service and highly recommend purchasing a vehicle from Dace!

August 22, 2025
Unprompted review
Rated 5 out of 5 stars

First class service from Dace @ stockport.

Well what can i say about Dace. After looking for weeks for my new car bmw x5, (and be careful people there is loads of rip off merchants out there) i finally foud 1 at dace. Went to view it on 8/8/25. Met by a guy named Ryan, very welcoming and easy going. Went for a test drive in car and drove lovely. Agreed a px value and to replace 2 worn rear tyres on new car and the sale was done. Went back on 16/8/25 to collect my new car. On the way to the motorway the car started to judder. As an old school mechanic i though an injector was misfiring or somthing like that. Turned round took the car back to Ryan who then test drove it and agrreed there was a fault. He then rng the bmw specialist who they use and they said could be a mismatch of tyres causing xdrive system to play up, so ryan booked me straight in to a tyre shop to have 2 fronts fitted aswell. Unfortunately that did'nt solve the fault. So they gave me a courtesy car and said they will get it looked at. The following Tuesday as Ryan had been on his days off they took it to the bmw specialist to be diagnosed. They found that because the tyres where different brands on front than the back they diagnosed that it was causing a differential judder and said in need 4 matching bmw approved star rated tyres. Ryan sourced said tyres and had them fitted keeping me in the loop as best he could when he was updated. Anyway long story short picked it up yesterday 21/8/25. Car drove lovely and did not fault on my 60 mile drive home. After reading some of the bad reviews on here while waiting for my car I did start to get a little worried, but I can assure everyone that I think that Ryan and dace handled the situation very professionally. Please remember everyone a car can fault at anytime with no apparent reason but I'm confident in my experience that Dace @ stockport will do there best to resolve the matter. I love my new car, and Ryan is a credit to dace. Thank you pal. All the best Dave.

August 21, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic purchase experience aided by Mike Hogan

My old car failed its MOT so badly that it just wasn’t worth repairing, so I urgently needed a replacement. I decided to visit Dace Motors, hoping they could help me quickly as I was moving soon and needed something reliable.

From the moment I arrived, I was looked after by Mike Hogan, and I honestly couldn’t have asked for a better experience. Mike was absolutely outstanding – friendly, knowledgeable, and incredibly patient. He answered every single question I had with ease, provided all the information I needed, and even took the time to chat and make me feel relaxed during what had been a stressful week of car shopping.

With his help, I found the perfect car for me. I was able to test drive it and, to my amazement, the whole process was so smooth that I had the car ready for collection within just two days!

Dace Motors, and especially Mike Hogan, made what could have been a difficult and stressful situation into a genuinely enjoyable and exciting experience. I’m beyond impressed with their service, and I’ll 100% be coming back to Dace Motors in the future when it’s time for my next car.

August 17, 2025
Unprompted review
Rated 5 out of 5 stars

Dace is my "go to"

Dace has a good selection of cars. The sales team are helpful but not pushy. I have bought several cars from here and mostly dealt with Tony. He is very knowledgeable and will advise you so that you can make an informed decision......and he makes a great brew!!

February 20, 2025
Unprompted review
Rated 5 out of 5 stars

Was left to look at the car and have…

Was left to look at the car and have own time looking without being bothered, everything has been straight forward and any questions have been answered, would highly recommend the garage and especially Mike who was fantastic to deal with from start to finish. An asset to Dace motor group.

- Jess

August 13, 2025
Unprompted review
Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️

⭐️⭐️⭐️⭐️⭐️
I recently bought a Nissan Juke and couldn’t be happier with the service. The sales lad, Lewis, was brilliant from start to finish – great communication, friendly, and professional. He did everything we asked to be done on the new car and made the whole process stress-free. We were also given a very fair price for our existing car. Excellent experience all round – highly recommended!

August 11, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Friendly non pushy staff, my vehicle was finished to a high standard. Nice easy transaction with no difficulties. Would definitely come again

August 9, 2025
Unprompted review

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