Damson  Reviews 

175
TrustScore 3 out of 5

3.1

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Rated 2 out of 5 stars

I’ve had a series 2 system and have been very happy with it but has now gone faulty out of warranty. I have a ticket issued but since then after weeks - nothing- well outside sla There’s no phone nu... See more

Rated 1 out of 5 stars

No response from any social media attempts I’ve made to contact then, emails the same. Broken V2 headphones no spare parts available to buy. Shame Update 6/5/22 response from Damson: email ticket 9... See more

Company replied

Rated 5 out of 5 stars

Hearbuds are on par with AirPods for music listening, with similar battery life between charges. Nice that the rubber tips fit in the charging case, I must remove the (aftermarket) rubber tips from Ai... See more

Company replied

Rated 1 out of 5 stars

I have had my ANC V2 headphones just over 13 months, used regularly and they have just broken, the LH two part plastic attachment to the earphone spindle. I realise they're just out of warranty but n... See more

Company details

  1. Electronics Store

Written by the company

We design, develop and make innovative electronic products using inspiration from our everyday lives so that we can better other people’s lives.


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3.1

Average

TrustScore 3 out of 5

175 reviews

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Rated 5 out of 5 stars

Damson Wireless Home Cinema V2

The Brilliant piece of kit - the Wireless Home Cinema V2
5.1.2 Dolby Atmos Wireless Surround Sound System, sounds amazing! And the ongoing support is exemplary...

September 25, 2019
Unprompted review
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Reply from Damson

Thank you for the feedback and absolutely fabulous to hear you think the V2 has amazing sound!

Rated 4 out of 5 stars

Good company

Good company to deal with, product was slightly below expectations though.

September 20, 2019
Unprompted review
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Reply from Damson

Great to hear we're a good company to deal with. We will get somebody from our support team to drop you a mail to ask about feedback on your order. Thanks.

Rated 5 out of 5 stars

The Damson Product Line - all excellent!

The Damson Product Line although small is very excellent in its design and performance. Particularly nice are the headphones who's distinctive design make the product outstanding when considered with the majority of other products available.
As the owner of an early Summit Aperion Wireless 5/7 channel speaker system with woofer, I wish the Damson woofer would be a little more effective although I appreciate the design for its small size and connectivity.

September 19, 2019
Unprompted review
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Reply from Damson

Thanks for the review. Make sure you check in with us later this year. We are looking at bringing something out that allows you to add in any woofer you want, no matter what make, to the V2 S-Series.

Rated 5 out of 5 stars

Damson surround sound V2

Reviewed the product at the factories listening room. The staff there made me coffee and took the time to demonstrate and answer any questions I had. I listened(and watched) a range of genres and was totally blown away by the quality of the sound, the steering and depth. I bought the surround package, plus an extra speaker for Bluetooth duties at my holiday home. I had a slight problem connecting to one of the surrounds when setting up and e mailed damson who responded almost straight away. A phone call talking me through what to do and two minutes later all good and working(it was my fault).
Excellent product and continued excellence of customer support. I needed some speaker stands and they e mailed me links for products which they themselves use.
I have a home surround system costing many, many times more than this small, unobtrusive but powerful little unit. Sound quality is very important to me and the smile which the Damson produces when I use it speaks volumes. I love this!

September 19, 2019
Unprompted review
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Reply from Damson

Thanks, John. Glad to hear you're so happy with the product and the service. It was great to meet you too. Enjoy working through your Blu-ray collection! If you ever need anything else at all, give us a shout.

Rated 5 out of 5 stars

This is an excellent system that really…

This is an excellent system that really lives up to its description! Setup is straightforward and requires no assembly other than unboxing and making sure you use the right power adapter with each unit. The versatility of the two rear wireless portable speakers is a real bonus, you can move them and use them only when needed as well as independently as Bluetooth speakers.
The sound quality is excellent and really shines with Atmos soundtracks, which is very effective with a Ultra HD Blu-ray player. Even non Atmos sound seems to be upscale to the best surround possible.

September 15, 2019
Unprompted review
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Reply from Damson

Hi David, Fab feedback on design, sound quality and the works. If you ever need any assistance or have any questions, we're here and happy to help.

Rated 5 out of 5 stars

Outstanding service simply excellent

Outstanding service simply excellent! When I lose or wear out this
set, I will order two more so I'll have a spare!

Mark was always there and responsive to all my concerns. This is
so comforting to a customer!

Sue Triplett

September 10, 2019
Unprompted review
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Reply from Damson

Hi Sue, thank you for the kind words, we're so pleased you love the HeadBones X as much as we do!

Rated 5 out of 5 stars

S Series, great product and great company..

Dolby Atmos S Series is an unbelievable bit of technology, great build quality and the sound is awesome. The customer service throughout my transaction was second to none, from looking at the product on the website to delivery, I cant recommend this company enough. Special mention to Mark who was replying to my emails very promptly and was very helpful. Great product, great company....

August 29, 2019
Unprompted review
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Reply from Damson

You are very welcome, MrBell. We aim to produce amazing products and give the best possible, and personable, customer service we can. Should you need anything else from us, you know where to find us.

Rated 5 out of 5 stars

Damson and it’s customer service is the best of the best

Wow! Damson S Atmos Dolby surround system is the best, I purchased it last year and not only was I impressed with the overall performance of the system but also with the quality of the built. I always wished that the subwoofer had a better sound/bass. I contacted customer service and within minutes Mark contacted me, he went above and beyond to help me get a better bass out of the subwoofer. He sent me an updating tool to connect to the subwoofer and update it’s software within days it was at my door. I have never dealt with a company before that cares so much about the customers after the sale. I am so impressed and happy that I have recommended Damson to my friends and family. Mark, I want to let you know that you are an asset to Damson and I am so grateful that they have you as a team member, you are the best and I thank you for all you did for me, you went above and beyond the call of duty. I am 100% sure that people like you make what Damson is, a wonderful company to deal with and because of you they have a me as a customer for life. I recommend Dawson 1000%, so if anyone is looking for an impressive Dolby atmos system, get the S series from Damson, you will not regret it.

August 28, 2019
Unprompted review
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Reply from Damson

Thanks Luis, for the amazing review! If you ever need anything, you know where we are. We pride ourselves on providing excellent products and the very best of customer service. We will certainly let Mark know. It will make his day.

Rated 5 out of 5 stars

S series sound system with atmos

What can I say but the s series v2 model Is brilliant never had better surround sound system until I purchased this from damson global.why spend thousands on a reputable name for a system with dolby atmos.

There customer services are great to very helpful.

August 23, 2019
Unprompted review
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Reply from Damson

Thanks Darren. Good stuff! Keep in touch.

Rated 5 out of 5 stars

Fantastic products and service from…

Fantastic products and service from Damson. Have purchased a speaker and Headspace Noise Cancelling headphones which are amazing and better than headphones costing three times as much. Products have high end performance and feel.

August 16, 2019
Unprompted review
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Reply from Damson

Thank you! Have a great weekend.

Rated 5 out of 5 stars

Ordered Monday received Tuesday

Ordered Monday received Tuesday. Fab product and a genuine 'easy" Atmos surround sound solution. Very impressed with product and works perfectly with my LG c8.

August 14, 2019
Unprompted review
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Reply from Damson

Excellent! Great to hear how easy you think it is and also how impressed you are. Spread the word and tell your friends, work colleagues and family!

Rated 5 out of 5 stars

S Series V2. WOW.

Just got the s series v2. OMG. MIND BLOWN. I cannot believe the quality of the build and the sound of this system. I cannot recommend it enough.

August 13, 2019
Unprompted review
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Reply from Damson

Fab! Great to hear! Keep in touch.

Rated 5 out of 5 stars

Great Customer Service

Ordered a Vulcan, arrived fast and well packaged however the speaker did not work at all, turned on but wouldn’t make a sound, i phoned them and they sorted it straight away.

August 11, 2019
Unprompted review
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Reply from Damson

Sorry you had issues with the Vulcan but we're pleased to here we managed to get your issue sorted quickly. Anything else, please drop us a note at support@damsonglobal.com

Rated 5 out of 5 stars

Damson is a super company with…

Damson is a super company with excellent products and brilliant customer service. I bought a pair of the new Headbones X, having previously had a pair of the original Headbones that finally gave up on me after many years faithful service.
I was really surprised at how quickly the new Headbones arrived, well packaged as always, and have really enjoyed using them while cycling and walking my dog over the last couple of weeks. While I have to say that the sound quality isn't quite as good as it was with the original Headbones, it is hardly surprising as the Headbones X are smaller and more flexible than the originals. In fact, I love the new, lighter weight design and the increased flexibility of the back strap. Being lighter and more flexible makes them perfect for wearing while cycling.
Obviously the Headbones X don't have the audio in and out sockets of the original Headbones, but then I have to admit that this doesn't worry me in the least as I never ever used these features on the original Headbones anyway.
Another thing is that there are many other bone conduction headphones available to buy on the internet, most of which cost less than the Headbones X. However, I felt a lot better buying them from a trusted company such as Damson rather than the other vendors that I have no idea who or where they are. It is worth paying a small amount extra for that reassurance, knowing that if anything goes wrong, I can contact Damson and get excellent customer service.
In short, the Headbones X and Damson as a company are highly recommended by me!

August 2, 2019
Unprompted review
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Reply from Damson

Hi Stuart,

Good to hear from you!

Wow, it seems a long time ago since we had the version 1 of the HeadBones. The X version are much lighter and we agree with you they're much better for cycling. We hope you cover many many miles whilst wearing them.

Keep in touch. You know where we are.

Best,
The Damson Team

Rated 5 out of 5 stars

S-series V2 Review

Having recently upgraded the V2 is a far more user friendly system than the V1. I just use my TV remote to switch on/off adjust sound now no hassles - although you do still have to manually switch input. The volume increments have also been reduced to allow more fine-scale control

Also my V1 would occasionally switch source/randomly turn on different devices this seems to lock in to the set HDMI source better. Probably an LG ARC issue.

The sound levels are better calibrated now as I don't have any bother hearing the speech channels on 5:1 tracks anymore as you can independently control speech and ambient effects.

I don't really hear sounds bouncing off the ceiling if I'm honest in either device but generally have volume on low in a small flat. The V2 is maybe a little 'boomy' for certain voices/sounds but otherwise is great. I have my subwoofer in an alcove.

A couple of times the light on the Atmos unit has switched off after prolonged use leaving me unable to switch channel without switching the whole device off/on again.

Overall very happy with the purchase on price and performance, If you're looking for big sound in a small space I'd recommend.

August 1, 2019
Unprompted review
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Reply from Damson

Hi John,

Thanks for the review and the feedback on the system. We take on board the valuable feedback each of our customers give to make we're always improving our products. Keep in touch.

Best,
The Damson Team.

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