Dandgautocare Reviews 

358
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 112 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional and knowledgeable staff for providing exceptionally friendly support when handling urgent vehicle emergencies, routine maintenance, and safety inspections. Consumers consistently emphasize the remarkable efficiency, quick turnaround times, and affordable pricing that make garage visits completely stress-free and reliable. Some reviewers were not happy with unexpected high costs, noting excessively expensive repair bills, high labour charges, and costly replacement parts. A few other people also felt that customer service fell short when dealing with unhelpful staff members during billing disputes and communication problems.

What people talk about most

Service

Customers report widespread satisfaction with the dependable and professional service, highlighting quick... See more

Staff

Reviewers highlight positive aspects of staff, frequently describing the team as friendly, knowledgeable, and... See more

Price

Users describe positive interactions with price, consistently finding the services to be very well priced and... See more

Customer service

Consumers find customer service to be exceptionally positive, praising staff professionalism and friendly... See more

Value for money

People report positive experiences with value for money, expressing strong satisfaction with affordable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

D&G auto care in wardpark Cumbernauld is an excellent service and made with great guys always Looking out for there customers . I had an emergency this morning and I called and without in hesitation t... See more

Company replied

Rated 5 out of 5 stars

Always use Falkirk branch and always get the best service. Staff are professional, knowledgable (been with several issues and been on the money every-time), always excellent value for money and their... See more

Company replied

Rated 5 out of 5 stars

I've used D&G autocare im Falkirk for years now and I've always had a good experience. Allan and the guys has always been incredibly helpful and have never felt like I've been ripped off like other p... See more

Company replied

Rated 5 out of 5 stars

I can’t recommend this garage enough! They managed to fit me in at really short notice when my brakes started acting up, and honestly, they were absolute lifesavers. The service was quick, profession... See more

Company replied


Company details

  1. Car Inspection Station
  2. Auto Repair Shop
  3. Auto Spring Shop
  4. Car Repair and Maintenance
  5. Car Service
  6. Tire Shop

Information provided by various external sources

Fast, Friendly and Fair - That's D&G Autocare


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

358 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.4

All reviews

(358)

111 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Recently had tyres fitted

Recently had tyres fitted at Rutherglen
Friendly staff very helpful

October 23, 2025
Unprompted review
Dandgautocare logo

Reply from Dandgautocare

Thank you for your 5 stars.

Rated 5 out of 5 stars

Quick and friendly

Popped in to get a tyre fixed at Carlisle branch after being told to come back in 2 hours elsewhere. Quick and friendly service. Will definitely use again.

October 21, 2025
Unprompted review
Dandgautocare logo

Reply from Dandgautocare

Thank you for your 5 stars.

Rated 5 out of 5 stars

D&G autocare Carlisle

D&G autocare Carlisle
Great service very professional
Well looked after with Shaun the manager really pleasant experience

October 24, 2025
Unprompted review
Dandgautocare logo

Reply from Dandgautocare

Thank you for your 5 stars.

Rated 5 out of 5 stars

Carlisle branch

Took my car to carlisle branch, staff were great and the price and work done was fab, will defo be back A+++

October 1, 2025
Unprompted review
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Reply from Dandgautocare

Thank you for your 5 stars.

Rated 5 out of 5 stars

D&G falkirk

D&G falkirk

Highly recommended, great customer service, always really friendly. Just bought my daughters first car ,stephen was amazing! Job done really quick and picked the car up same day. Will definitely be back.

October 20, 2025
Unprompted review
Dandgautocare logo

Reply from Dandgautocare

Thank you for your 5 stars.

Rated 5 out of 5 stars

Would highly recommend D&G autocare…

Would highly recommend D&G autocare Falkirk, I’ve been using this branch for 7 years now and have never had any issues, the staff are always super friendly, and always have fast efficient services and always done to the highest standard.

October 17, 2025
Unprompted review
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Reply from Dandgautocare

Thank you for your 5 stars.

Rated 5 out of 5 stars

D&G auto care Falkirk.

Couldn’t recommend this company enough. D&G auto care Falkirk, any problems with my car they always manage to fit me in. Quick, reliable, affordable service. Won’t go anywhere else with my car. The staff are great easy to approach. No hidden costs.

October 3, 2025
Unprompted review
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Reply from Dandgautocare

Thank you for your 5 stars.

Rated 5 out of 5 stars

Brilliant garage

Brilliant garage, have started using the south gyle garage, very friendly staff and the bryce the manager is a credit to the company. He certainly knows what he's talking about

October 21, 2025
Unprompted review
Dandgautocare logo

Reply from Dandgautocare

Thank you for your 5 stars.

Rated 5 out of 5 stars

Always a good experience at the Falkirk branch

Always a good experience at the Falkirk branch.
Honest, knowledgeable and very pleasant.
It’s hard to find a decent garage that doesn’t rip you off and would recommend these guys to anyone 👍🏻

October 20, 2025
Unprompted review
Dandgautocare logo

Reply from Dandgautocare

Thank you for your 5 stars.

Rated 5 out of 5 stars

MOT and repair at falkirk

I had mot and repairs done at your falkirk branch, the manager allan was very helpful and contacted me when my car was ready to collect. I definitely recommend this garage and will be using again.

October 22, 2025
Unprompted review
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Reply from Dandgautocare

Thank you for your 5 stars.

Rated 5 out of 5 stars

Had to call your Inverkeithing branch…

Had to call your Inverkeithing branch while visiting friends , as my brake warning light came on. Staff were very friendly and sympathetic on the phone and I was fitted in at short notice. Great customer service from initial contact until my car was fixed. Thank you Gary and team

October 20, 2025
Unprompted review
Dandgautocare logo

Reply from Dandgautocare

Thank you for your 5 stars.

Rated 5 out of 5 stars

D&G Kirkcaldy

Took my car for a puncture repair to the D&G kirkcaldy branch, john the manager was very welcoming and Dean managed to fix my puncture very quickly. Very happy!!!

October 15, 2025
Unprompted review
Dandgautocare logo

Reply from Dandgautocare

Thank you for your 5 stars.

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