Dandgautocare Reviews 

358
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 112 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional and knowledgeable staff for providing exceptionally friendly support when handling urgent vehicle emergencies, routine maintenance, and safety inspections. Consumers consistently emphasize the remarkable efficiency, quick turnaround times, and affordable pricing that make garage visits completely stress-free and reliable. Some reviewers were not happy with unexpected high costs, noting excessively expensive repair bills, high labour charges, and costly replacement parts. A few other people also felt that customer service fell short when dealing with unhelpful staff members during billing disputes and communication problems.

What people talk about most

Service

Customers report widespread satisfaction with the dependable and professional service, highlighting quick... See more

Staff

Reviewers highlight positive aspects of staff, frequently describing the team as friendly, knowledgeable, and... See more

Price

Users describe positive interactions with price, consistently finding the services to be very well priced and... See more

Customer service

Consumers find customer service to be exceptionally positive, praising staff professionalism and friendly... See more

Value for money

People report positive experiences with value for money, expressing strong satisfaction with affordable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

D&G auto care in wardpark Cumbernauld is an excellent service and made with great guys always Looking out for there customers . I had an emergency this morning and I called and without in hesitation t... See more

Company replied

Rated 5 out of 5 stars

Always use Falkirk branch and always get the best service. Staff are professional, knowledgable (been with several issues and been on the money every-time), always excellent value for money and their... See more

Company replied

Rated 5 out of 5 stars

I've used D&G autocare im Falkirk for years now and I've always had a good experience. Allan and the guys has always been incredibly helpful and have never felt like I've been ripped off like other p... See more

Company replied

Rated 5 out of 5 stars

I can’t recommend this garage enough! They managed to fit me in at really short notice when my brakes started acting up, and honestly, they were absolute lifesavers. The service was quick, profession... See more

Company replied


Company details

  1. Car Inspection Station
  2. Auto Repair Shop
  3. Auto Spring Shop
  4. Car Repair and Maintenance
  5. Car Service
  6. Tire Shop

Information provided by various external sources

Fast, Friendly and Fair - That's D&G Autocare


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

358 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.4

All reviews

(358)

111 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

An honest garage .

Spoke to James in the Stirling garage. Found him honest & trustworthy. Work was completed on time. Will use the garage again.

August 7, 2025
Unprompted review
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Reply from Dandgautocare

Thank you for your 5 stars.

Rated 5 out of 5 stars

Being a lady driver I’m always…

Being a lady driver I’m always apprehensive about using garages, however, will definitely be back to use the south gyle branch. Everything was explained to me and felt at ease. Bryce your a fantastic manager.

October 16, 2025
Unprompted review
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Reply from Dandgautocare

Thank you for your 5 stars

Rated 5 out of 5 stars

So greatful

Huge thanks to the manager Bryce and his team at the South Gyle branch for going above and beyond for me. My MOT had expired and i was in a bit of a panic. I had tried other garages but had no luck. Bryce was so helpful seeing what he could do to help and managed to fit my car in at last minute. I will most definitely use this branch again.

October 20, 2025
Unprompted review
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Reply from Dandgautocare

Thank you for your 5 stars.

Rated 5 out of 5 stars

Cumbernauld

Cumbernauld
Amazing service from the team at Cumbernauld. Fast and efficient service, would highly recommend.

October 21, 2025
Unprompted review
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Reply from Dandgautocare

Thank you for your 5 stars.

Rated 5 out of 5 stars

Took my car in for service

Took my car in for service
Exellent service from the staff. Will definitely be back. Have told all my family this is best place to take their cars.
D snd G auto .Stirling . The Manager James Ramsey was very polite and a great help.

October 20, 2025
Unprompted review
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Reply from Dandgautocare

Thank you for your 5 stars.

Rated 5 out of 5 stars

Cumbernauld

Great Staff in Cumbernauld. Very understanding and friendly.

October 18, 2025
Unprompted review
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Reply from Dandgautocare

Thank you for your 5 stars.

Rated 5 out of 5 stars

Stirling branch

Went to there Stirling branch as I had grinding noise coming off my car spoke to James he advised me that my break pads had gone metal to metal and got me booked in within the hour and back on the road great service would recommend

October 17, 2025
Unprompted review
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Reply from Dandgautocare

Thank you for your 5 stars.

Rated 5 out of 5 stars

Went in for 2 new tires and spoke to…

Went in for 2 new tires and spoke to james.....he was very helpful and asked a few questions to determine the best tires for my budget....we managed to find a great set and he couldnt have been more pleasant or helpful

October 14, 2025
Unprompted review
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Reply from Dandgautocare

Thank you for your 5 stars.

Rated 5 out of 5 stars

Stirling store…

James is always so helpful when fixing my car. I have visited many times to the Stirling location over the past few years

October 22, 2025
Unprompted review
Dandgautocare logo

Reply from Dandgautocare

Thank you for your 5 stars.

Rated 5 out of 5 stars

Very easy to deal with

Very easy to deal with. Great customer service. Reliable. Always my go to for car repairs n service.

September 15, 2025
Unprompted review
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Reply from Dandgautocare

Thank you for your 5 stars.

Rated 5 out of 5 stars

Highly recommend D&G auto in Stirling

Highly recommend D&G auto in Stirling, my car was making such a terrible noise, called to explain the issue and they were very helpful on providing possible reasons for the noise. Very quick booking my car in and on the same day was able to look at it and provide detail of the issue. Fixed the noise and no issues with it since.

Thanks so much to James Ramsey and the team!

September 30, 2025
Unprompted review
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Reply from Dandgautocare

Thank you for your 5 stars.

Rated 5 out of 5 stars

Highly recommend D&G auto in Stirling

Highly recommend D&G auto in Stirling. Put my car in for an mot, quick response on reporting issues and guiding me through the recommendations. Car was fixed and ready for collection same day. Thankyou James Ramsey! Will be sure to come back!

October 1, 2025
Unprompted review
Dandgautocare logo

Reply from Dandgautocare

Thank you for your 5 stars.

Rated 5 out of 5 stars

Cumbernauld

Fantastic service from the team at Cumbernauld. Fast and efficient service, would highly recommend.

September 23, 2025
Unprompted review
Dandgautocare logo

Reply from Dandgautocare

Thank you for your 5 stars.

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