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The Ezra Clinic Reviews 

815
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 96 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the highly professional staff and expert surgeons for their dedication, making patients feel completely safe, informed, and well cared for throughout every single step of the medical process. People also highlight the exceptional aesthetic results, natural outcomes, and smooth recovery periods, noting that the facility always provides a warm, welcoming, and comforting environment. Some reviewers were not happy with specific surgical outcomes, noting that certain procedures failed to correct their concerns or involved temporary post-operative side effects like swelling and bruising. Additionally, a few individuals mentioned that healing times and recovery experiences varied compared to what was initially anticipated.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting the exceptional care, professionalism, and... See more

Service

Customers consistently note positive experiences with service, highlighting that the entire process runs... See more

Product

Users describe positive interactions with product, expressing absolute delight with natural and refreshed... See more

Quality

People report high satisfaction with the quality of their procedures, frequently praising the remarkably... See more

Customer service

Customers had positive experiences with customer service, expressing deep appreciation for the exceptional... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I leave every visit to this clinic looking much better than when I arrived. That’s why I keep going back. Highly professional, yet friendly. Extremely knowledgeable and precise. My therapist is Jo Nea... See more

Company replied

Rated 5 out of 5 stars

I recently had excision of festoons by Arnaud Potvin and Daniel Ezra. The clinic is very welcoming. Surgery was painless. The after care was excellent with several post op appointments including one w... See more

Rated 5 out of 5 stars

I had my ptosis repair surgery with Tessa Fayers a couple of weeks ago & I couldn’t be more thrilled with the results! Tessa is extremely knowledgeable in her field & throughout the whole process I fe... See more

Company replied

Rated 5 out of 5 stars

Had an upper and lower bleph with Dr Fayers and am delighted with the results. Had an initial consultation where Dr Fayers's expertise and artistry was completely obvious and from then on felt like I... See more

Company replied


Company details

  1. Plastic Surgery Clinic

Written by the company

Located on London’s Harley Street, The Ezra Clinic is an international leading centre for aesthetic eye treatments. Our consultants and nurses specialise in cosmetic eye surgery including brow lifting, cheek lifting and all forms of non-surgical treatments including lasers and injectables. All patients are given a bespoke, custom treatment plan and we are known for achieving a very natural look and for prioritising patient safety.


Contact info

4.9

Excellent

TrustScore 5 out of 5

815 reviews

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No recent history of asking for reviews

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4.9

All reviews

(815)

87 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

5 stars, hands down.

⭐️⭐️⭐️⭐️⭐️
I had the privilege of observing Dr. Daniel Ezra for a day, and it was truly an enlightening experience. His gentleness during surgery and keen eye for detail reflect not only his mastery of oculoplastic techniques but also his deep respect for patient care. I also want to commend the entire clinic staff for being exceptionally accommodating and friendly — they create such a welcoming and professional environment. Grateful for the opportunity to learn from one of the best.

November 5, 2025
Unprompted review
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Reply from The Ezra Clinic

Thank you for your positive review following your observership at the clinic.

Rated 5 out of 5 stars

I had my left endonasal…

I had my left endonasal dacryocystorhinostomy (DCR) surgery at Moorfields Eye Hospital, and I am truly grateful for the excellent care I received.

Dr. Scott Cutting and Adnexal specialist Hannah Timlin were both incredibly kind, professional, and attentive throughout my treatment. They took time to explain everything clearly, made me feel comfortable and cared for, and followed up with genuine compassion.

The whole team at Moorfields, from the nurses to the reception staff, were also very supportive and respectful.
I deeply appreciate their dedication and the high standard of care they provide to patients.
Thank you so much for your kindness and professionalism — you made a difficult experience much easier and filled with trust
Thi Lanh Nguyen

September 24, 2025
Unprompted review
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Reply from The Ezra Clinic

Thank you for your positive review for Hannah Timlin, who we are delighted has joined our Ezra Clinic team. It is great to hear how professional and caring both surgeons were, which we feel is essential for building your trust and confidence as a patient.

Rated 5 out of 5 stars

Everyone at Ezra Clinic are so friendly…

Everyone at Ezra Clinic are so friendly and make you feel at ease. I’m 1 week in after having Upper Blepharoplasty. I’m so happy with my results so far! Hardly any bruising or swelling. I didn’t take any pain relief, all I did was made sure I got good hours of sleep in, drunk lots of water, iced my eyes and rested. I’m over the moon

October 29, 2025
Unprompted review
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Reply from The Ezra Clinic

Thank you for your review and we are delighted to hear you are over the moon with your results. Each patients is given post-operative instructions and information and it is great to hear how this helped your healing.

Rated 5 out of 5 stars

Tear Trough filler Masterclass

Dr Nick Green :I attended a tear trough filler masterclass course on the 26.10.25, at the Ezra Clinic. This was a small intimate hands on course. Truly Excellent - to the point , evidence based , and supplemented by years of extensive case studies. A must for all injectors - Highly recommend it

October 26, 2025
Unprompted review
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Reply from The Ezra Clinic

We are delighted to hear your feedback on the Tear Trough Masterclass and how you found the day informative and supportive. All important conditions for learning.

Rated 5 out of 5 stars

Great experience from start to end

Great experience from start to end, Tessa did my surgery and it was all very seamless. I was very nervous but everyone made you feel more at ease. Great outcome and wish I I’d done it earlier.

April 8, 2025
Unprompted review
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Reply from The Ezra Clinic

Thank you for your recommendation for Tessa Fayers, we are delighted you felt in good hands under her care and felt at ease throughout.

Rated 5 out of 5 stars

5 Star Service

This review is long overdue — it’s been on my mind for over a year because it feels important to share how a daunting time was turned into a truly pleasant experience, thanks to Caroline Wilde and the wonderful staff at the Ezra Clinic.
I had an under-eye blepharoplasty and a mid-face lift. My chosen surgeon was Caroline, who was absolutely lovely — friendly, accommodating, and highly professional. I was very pleased with the results. The treatment itself wasn’t a problem at all; it was occasionally uncomfortable, but not too painful. The bruising faded quickly, and I was left with no visible scars.
I also received one-to-one aftercare from Nurse Jo who was incredible. She was always available and supportive throughout my recovery. When she removed my under-eye stitches, she did it so gently and skilfully that I didn’t feel a thing.
From consultation to completion, the whole experience was first class. I would definitely recommend Caroline Wilde and her team at the Ezra Clinic — and I will certainly return in the future.

January 30, 2025
Unprompted review
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Reply from The Ezra Clinic

We are pleased to hear about your positive experience at The Ezra Clinic under Caroline Wilde's care. We aim for each and every patient to feel looked after from their first contact with the clinic, through to their post-op care. Thank you for taking the time to write this review.

Rated 5 out of 5 stars

I received tear trough filler last week…

I received tear trough filler last week and I am absolutely thrilled with the results. The team are experts and explained everything. I couldn't be happier. Special thanks to Jo for her kindness and skilled distractions during the procedure!

October 26, 2025
Unprompted review
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Reply from The Ezra Clinic

Thank you for your review and we are delighted to hear how happy you are with the results of your filler.

Rated 5 out of 5 stars

I leave every visit to this clinic…

I leave every visit to this clinic looking much better than when I arrived. That’s why I keep going back. Highly professional, yet friendly. Extremely knowledgeable and precise. My therapist is Jo Neagu who is meant for making people more beautiful and always natural looking. I trust her with my skin and face. She also gives the best advice. She is a highly experienced professional and I truly trust her.

October 29, 2025
Unprompted review
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Reply from The Ezra Clinic

Thank you for your kind review for Nurse Jo. We are proud to have her as part of The Ezra Clinic offering a wide range of non-surgical treatments.

Rated 5 out of 5 stars

A Truly Remarkable Experience with Dra Ana Duarte

I recently underwent upper and lower blepharoplasty, as well as ptosis surgery, with Dr. Ana Duarte, and could not be more grateful for the entire experience.

She is an extraordinary professional and an exceptional human being. She answered every question with care, was always available, and provided truly outstanding follow-up throughout the entire process.

Her dedication, skill, and kindness are remarkable — qualities rarely found at such a high level. I feel incredibly fortunate to have been under her care and would recommend her without hesitat.

January 6, 2025
Unprompted review
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Reply from The Ezra Clinic

Thank you so much for sharing your experience. Ana is an outstanding surgeon specialising in aesthetics who has recently joined the Ezra Clinic. She is technically excellent, knowledgable, kind and understanding. A perfect fit for the ethos and skill set of our resident surgeons.

Rated 5 out of 5 stars

Exceptional Training Experience at The Ezra Clinic

I recently attended a course on tear trough fillers at The Ezra Clinic, and it was an outstanding experience.
The training was extremely informative, well-structured, and with plenty of opportunities to discuss complex cases and techniques.
Mr Ezra is an exceptional teacher — approachable, knowledgeable, and genuinely passionate about sharing his expertise.
The whole team made the atmosphere welcoming and professional.
Thank you for this incredible learning opportunity!

October 26, 2025
Unprompted review
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Reply from The Ezra Clinic

Thank you for your positive review for The Ezra Clinic's recent Tear Trough Masterclass that we run a couple of times a year.

Rated 5 out of 5 stars

In super safe hands with Nurse Jo

Having had surgery with Caroline back in the summer, I had a few appointments with Nurse Jo. Initially for her to remove my stitches which, was so pain free I almost feel asleep. I then had an indepth skin consultation and some injectables and as someone who likes to take care of her skin, Jo's knowledge was invaluable. The clinic is spotless and super friendly, and I was really pleased to hear that Jo is opening up appointment times with evenings and some Saturdays. I cannot recommend Jo more, she is super friendly, kind and really knows her stuff.

September 17, 2025
Unprompted review
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Reply from The Ezra Clinic

Thank you for your recommendation for Nurse Jo, and her in-depth skincare knowledge and treatment offer at The Ezra Clinic.

Rated 5 out of 5 stars

Nurse Jo is fabulous.

Nurse Jo is fabulous. I had Botox and Profhilo with her. She spent a long time talking to me about what I wanted and meticulously injecting both. The results are nothing less than perfect. Much better than I have experienced elsewhere. So natural. I am recommending her to my friends!

October 10, 2025
Unprompted review
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Reply from The Ezra Clinic

Thank you for taking the time to write a review for Nurse Jo. A beautiful, natural result is always what we strive for at The Ezra Clinic.

Rated 5 out of 5 stars

Wonderful team!

From start to finish, my experience with Nurse Jo was exceptional. She is so professional, kind, and genuinely passionate about what she does, and it truly shows in her work. The results from my Botox and skin consultation are flawless — natural, refined, and exactly what I hoped for. A special mention to Aly, whose friendly and efficient support made the whole journey effortless. I couldn’t be happier and highly recommend Nurse Jo and The Ezra Clinic

October 1, 2025
Unprompted review
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Reply from The Ezra Clinic

Thank you for your kind review and we are delighted to hear of your positive experience with Nurse Jo, who we are proud to have as part of our team.

Rated 5 out of 5 stars

Upper & Lower Blepharoplasty Procedure

I don't think that there's ever been a time that I can remember that I was truly happy with how my eyes looked. To me it always felt that I had a couple of shopping bags hanging from my face! As time marched on, so did the bags and no amount of makeup would diminish their appearance, indeed it often made it worse. After years of procrastination, lots of research and saving, I made an appointment at the Ezra Clinic in February 2025. I was extremely nervous, not knowing what to expect, and feeling very out of my comfort zone.

From the very first contact with Aly in the Appointments Team, through to my initial appointment with Dr Adam Bull, I was made to feel very welcome. Dr Bull was extremely kind, listened to my concerns and explained what he thought would be the best course of action. I was also lucky enough to have Mr Ezra's input too, so felt very fortunate indeed to have such experienced surgeons looking after me.

After a second consultation I decided to go ahead with the surgery and a date was fixed for April. On the day of the surgery Dr Bull and the team were very reassuring and I have to say, I really did not feel a thing. I could remember voices and music, but other than that, I was in blissful peace during the operation. Thank you to Dr Ravel, the consultant anaesthetist, who looked after me so well.

Afterwards, somewhat battered and bruised, but feeling no pain whatsoever, I returned home to recuperate. Over the next few days my face continued to swell, and there was some extensive bruising (but I tend to bruise easily) but by the end of the first week, it had pretty much disappeared. I know that some patients have said that the stitches were itchy and uncomfortable, I did not find this to be the case at all. I would also like to add that in the days immediately after the operation I did not suffer from any pain at all, in fact, I didn't even need to take paracetamol. Nurse Jo called to check in on me and provided me with excellent after care and was on call at any time if I needed her advice.

I'm now six months post op and can honestly say I wish I had not waited so long to get it done. I feel so much more confident about myself, I don't hate looking in the mirror any more and my eyes now sparkle and I look and feel happy! My scars have healed amazingly well and you cannot tell I've had anything done which is great. Indeed, I went back to work two weeks after the surgery and my boss commented on how well I looked, she couldn't put her finger on what it was, just that I looked well. I couldn't have been more delighted with that, and she still doesn't know...I'll say no more!

I want to say a massive thank you to Dr Bull and everyone at the Ezra Clinic. I cannot recommend the team highly enough and if you are seriously considering having this surgery done then I would not hesitate in recommending them to you.

April 8, 2025
Unprompted review
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Reply from The Ezra Clinic

Thank you for your recommendation for Dr Bull and the entire team. It can be daunting for patients considering eyelid surgery and your review will help to reassure other patients. We are delighted to hear you were well looked after and the confidence you now feel.

Rated 5 out of 5 stars

Lower bleph with Dr Wilde

I had a lower blepharoplasty with Dr Caroline Wilde in August and I'm so happy with the results! I did lots of research beforehand and I am so glad I chose Dr Wilde. She made me feel in very safe hands because she was so knowledgeable, confident and reassuring throughout.

I healed very fast and my eyes look so refreshed! Dr Wilde is clearly an incredibly skilled surgeon, and I highly recommend her.

Dr Wilde's assistants Mandy and Aly were also so lovely and helpful throughout all the booking processes etc.

August 5, 2025
Unprompted review
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Reply from The Ezra Clinic

Thank you for your praise for Caroline Wilde and we are delighted you are happy with your results and you felt so confident under her care. A refreshed, natural look is what our surgeons hope to achieve for patients.

Rated 5 out of 5 stars

Fantastic ptosis result with Tessa Fayers

I had a ptosis correction done by Tessa Fayers at the Ezra Clinic and was absolutely thrilled with every step of the process. Tessa was recommended as being top in her field and despite being given all the possible side effects and warned regarding swelling, I had almost no swelling post-op and was able to drive and begin regular activities earlier than planned, with the go-ahead from Nurse Jo, who is fantastic and so caring.

Tessa is calm and thorough and although I was really nervous she put me at ease. The procedure was over before I knew it and the stitches she used to close were so neat and painless - I didn’t feel a thing when I had them removed by Jo - as well as strategically placed along the natural eyelid crease to maintain aesthetics as well as the actual eyelid correction. Approx 4 months on the scar has faded and is barely visible to myself, invisible to others. I am thrilled with the outcome as my eyelid no longer droops and it has made a massive difference to my confidence as well as my vision, which had been very slightly minimised by my eyelid prior to surgery.

I will possibly need the same procedure in the future on my other eye and would not hesitate whatsoever in going back to Tessa.

May 29, 2025
Unprompted review
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Reply from The Ezra Clinic

Thank you for your recommendation for Tessa Fayers, we are delighted you felt in good hands under her care and had such a smooth post-surgery experience.

Rated 5 out of 5 stars

I had an upper and lower blepharplasty…

I had an upper and lower blepharplasty 2 weeks ago at the Ezra Clinic. My procedures were performed both by Daniel Ezra and Meydan Ben Ishai, a visiting Fellow.
My experience with both these surgeons was excellent. I felt safe in their hands and very confident of the outcome.
Meydan explained in detail what I was likely to expect the day of surgery as well as the days following and how my recovery would progress.
I had a follow up consultation with them both and they were pleased and impressed by my quick progress and recovery. I look forward to my 6 week post op check up!!
I would have no hesitation in recommending The Ezra Clinic to anyone who is considering having this procedure done. A very professional and friendly team!

September 17, 2025
Unprompted review
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Reply from The Ezra Clinic

Thank you for your positive review for Dr Meydan and Professor Ezra. We have a six month rotation of experienced consultants who work closely with Daniel and create earlier opportunities to meet with Daniel. We are delighted your experience was excellent and we wish you well for your continued recovery.

Rated 5 out of 5 stars

A couple of months ago I had upper…

A couple of months ago I had upper eyelid surgery with Tessa Fayers-the whole experience was excellent-the initial consultation was detailed and all options available to me were explained thoroughly. I'm somewhat fearful of surgery but it was a really positive experience from start to finish. The results are fantastic, the scars are healing really well and are minimal. I will definitely return for lower lid surgery in the new year and would certainly recommend The Ezra clinic and Tessa Fayers. Thank you again, I shall see you in the new year!

August 1, 2025
Unprompted review
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Reply from The Ezra Clinic

We are delighted to hear of your positive experience and that you are happy with your results. We strive to reassure patients who naturally feel apprehensive when deciding on surgery. Your review will help potential patients considering blepharoplasty.

Rated 5 out of 5 stars

In July I had a lower lid…

In July I had a lower lid Blepharoplasty with
Professor Daniel Ezra. I would like to say a huge
thank you to Professor Ezra his Anaesthetist and
the Nursing team for an extremely high level of
professionalism, expertise, and kindness.

Thank you also to Jo Neagu for her help and
support.
I am delighted with the result.
Margaret Thompson

July 9, 2025
Unprompted review
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Reply from The Ezra Clinic

Thank you for your positive review for Professor Ezra and the team, we are delighted to hear you felt so looked after.

Rated 5 out of 5 stars

Fabulous ! I never expected to have such a…

I never expected to have such a pleasant experience associated with surgery … but Dr Ezra and his team made it wonderful. Even better than the experience itself were the results! Super happy with everything from beginning to end. Wonderful service , care and attention. Incredibly professional team. Highly recommend

September 8, 2025
Unprompted review
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Reply from The Ezra Clinic

Thank you for your positive review and kind comments for the Ezra clinic team.

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