Dating.com Reviews 2,185

TrustScore 1.5 out of 5

1.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Review summary

Created with AI, based on recent reviews

Looking at 192 reviews, most reviewers were let down by their experience overall. Many people were dissatisfied with the website, describing it as a platform with many fake profiles, bots, suspicious accounts, and potential fraudulent activity. Customers frequently reported issues with payments, including unexpected charges, credits disappearing, and the inability to continue conversations without constant purchases. The pricing structure was also a major concern, with many finding it excessively expensive and feeling that the pricing was unfair and overly aggressive for every interaction. Reviewers also expressed frustration with the difficulty in contacting customer service and getting their issues resolved. Conversely, a small portion of people felt that the staff was patient and courteous, and some even found genuine connections, though these experiences appear to be rare.

What people talk about most

Website

Consumers express significant dissatisfaction with the website. Many reviewers report concerns about the... See more

Payment

Clients express negative opinions on payment, with many reporting unexpected charges and concerns about the... See more

Price

Reviewers highlight negative aspects of price, with many expressing dissatisfaction over the high costs.... See more

Customer communications

Customers consistently express frustration with contact. Many reviewers report that profiles refuse to... See more

Staff

Reviewers mention mixed feedback about staff. Many customers express frustration, with some questioning the... See more

Reviews shaping this summary

Rated 1 out of 5 stars

They sent a visable reply to my previous review however no way for me to reply so other women could see..... ALL WOMEN BEWARE.... THIS SITE IS FULL OF CATFISHERS...... ABSOLUTELY WITH PARTICULA... See more

Company replied

Rated 1 out of 5 stars

Name & shame ..... if you know their real name & their profile name help others!by doing this. Reverse image search is a very good tool..... *Jack/single/51 / LA /Construction is the model Jason Mac... See more

Company replied

Rated 1 out of 5 stars

They are sick.From workers to owners. Customer 'service' run by bots.You can't delete your profile no matter what you do.Stuck there forever. Can't understand how criminals like these can still oper... See more

Company replied


Company details

  1. Social Media Agency

Written by the company

Dating.com is the top place to meet people from around the world for exciting communication and online companionship. ⚡The service increases the chances of members to meet someone new, discover unique places, explore new cultures, and do things they would never have had the chance to do before. 🙌 𝗗𝗮𝘁𝗶𝗻𝗴.𝗰𝗼𝗺 covers over 40+ countries and offers the technology to help members take communication further than ever.


Contact info

1.4

Bad

TrustScore 1.5 out of 5

2K reviews

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Rated 1 out of 5 stars

Dating.com and Ilya Khrebtov (Chrebtov)…

In the last 4 days I was having conversations with Ilya Khrebtov (Chrebtov) on Dating.com website his profile is all over social media...this site is a scammers paradise... So before I paid them any money... i looked him up on social media and found
him in numerous places. Same
pictures that were used on Dating.com I tried to become
friends with him on Facebook and
sent him a message. Also on
Instagram and on both I have been
blocked. Because I told him I found him on Dating.com...also on Instagram one picture of him says he lost access to his account and had to make a new one... That picture was from 2021. So ladies don't get scammed by this profile. Or this dating site.

September 18, 2025
Unprompted review
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Reply from Dating.com

Dear Trish,

Thank you for sharing your experience. We take reports of suspicious activity seriously. Dating.com strives to maintain a safe environment, and we encourage all members to report profiles that appear misleading or fraudulent.

Regarding the profile you mentioned, our safety team will investigate the account thoroughly. Members are reminded that photos alone do not guarantee identity, and it’s always best to verify through our official communication channels. We appreciate your vigilance, it helps us protect the community and prevent potential scams.

— Dating.com

Rated 1 out of 5 stars

i spend 100 dollars on credits but…

i spend 100 dollars on credits but nothing just wasting my time and money and when i try to share contact info they vanished crazy this is crazy this means that they are fake and scammer.
To me they look bots or the woman are working for the site just to keep the people online this is my suspicion.

September 4, 2025
Unprompted review
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Reply from Dating.com

Dear Denis,

We understand your frustration and want to clarify how Dating.com handles credits and member interactions. Credits are used for sending messages and engaging features, but members control whether they respond or share contact information. Sometimes, inactivity or personal choice may feel like “vanishing,” but it does not necessarily indicate a scam.

We encourage reporting any suspicious profiles so our team can investigate. Your feedback helps us maintain a safer and more transparent environment for all members.

— Dating.com

Rated 1 out of 5 stars

They are sick.From workers to owners.

They are sick.From workers to owners.
Customer 'service' run by bots.You can't delete your profile no matter what you do.Stuck there forever.
Can't understand how criminals like these can still operate.Well,Russian owned...not surprised.

September 17, 2025
Unprompted review
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Reply from Dating.com

Dear Juha,

We’re sorry to hear about your frustrations. Dating.com takes account management and user privacy seriously. Profiles can be deleted via the official in-app or website process, and our support team is always available to assist with any technical issues. We encourage contacting support@dating.com with your account details so we can help resolve this directly.

– Dating.com

Rated 1 out of 5 stars

I wouldn't touch this site with a barge…

I wouldn't touch this site with a barge pole. I've worked on the inside of the dating site industry and my best guess is: These are all fake profile with himqn writers behind the scene or AI Initiating and automating conversations designed to hook you in.
Let's be realistic here. Every single photo that comes through is a super model. Not only that, the pre written text stands out like a sore thumb.

You'd have to be Brian dead to use this site.

Serioisly, the people behind it, disgusting low lives living it up. No better than thieves.

Problem you have, online business, impossible to shut down. This is mob like behaviour. Steer well clear.

Absolutely no morality at all. But they don't care so long as they have their condos, fast cars and 7 digit bank accounts.

Update: REVIEW THE TERMS and CONDITIONS

What a joke. This is not a scam bit a seamless business model. There is no customer focus and no liability taken what so ever. It just a cash machine for these guys.

I mean, FREE users on a global scale means you get inundated from countries that can't afford to pay (yet they all look very well dressed as if they have a pretty penny to find and oddly, not a single ugly women amongst the lot of them, not one! RED FLAG)
Free users must reply to 60% of standard chat in 10 minutes. That means you have yo be online 24hours a day.

1 - £29 a month for 140 credit meaning you get 140 minutes of chat per month for £29.00
2 - Users may not share personal contact details either on profile or I'm chat - So, if you did wager a bet and carefully select an ordeal partner - how are you supposed to communicate a meet up on the other side of the world.

Sorry - You would have to have the IQ of a goat to use this shameful platform.

Hardly operating on an Amazon, customer centric business model.

Big changes are required. Although, I guess these people are only concerned about raking in the cash and do not give 2 hoots if people are successful in starting a beautiful relationship.

I came across this site through Filipino cupid and used correctly, Filipino cupid is a great site. Might go onto Colubian cupid now I see how beautiful these women are.

It's a crying shame that Filipino Cupid call dating.com 'partner' only serves to discredit Filipino Cupid by associating themselves with such cowboys.

September 16, 2025
Unprompted review
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Reply from Dating.com

Dear Alex,

We understand why you feel skeptical, but let us clarify: Dating.com does not use AI or hidden writers to impersonate members. All profiles go through verification checks, and moderation is in place to remove any that do not meet our standards. If you’re seeing only model-like photos or templated texts, we encourage you to refine your filters and report any account you feel looks suspicious, our team investigates each report individually.

We take accusations of dishonesty seriously, but we also want to stress that membership interactions are driven by real people, not fabricated bots.

Rated 1 out of 5 stars

It was awful

It was awful! Guy I thought was genuinely nice at first but, things got weird way to fast kept chatting telling me he loved me with in a couple days. Then kept calling me dear, Honey, sweetheart and would be online all times of the day and night which was weird since we both lived in Denver and I’d wake up in middle of night just to see if he was online and he would be. I asked if we could video chat and he said, he was to busy, so I got mad and told him I was done then he told me oh sweetheart I can try for another day but, I’m worried I’m being played at this point because now I can’t get the coins to come through to chat or email plus other things I ask him just don’t add up. I’ve complained and they just say nothing because he’s a verified account holder and they reassure me nothings wrong with Alex 32 from Denver watch out ladies it’s a scam I can feel it.

September 4, 2025
Unprompted review
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Reply from Dating.com

Dear Jennifer,

We’re sorry to hear about your experience with this member. While profiles marked as “verified” have passed our checks, we strongly encourage you to report any behavior that feels manipulative, such as avoiding video chat or rushing into declarations of love. Our moderation team investigates reports individually, regardless of account status, and appropriate action is taken when misuse is confirmed. As for your difficulty with coins, please reach out to our support team at support@dating.com so we can review the issue and ensure your access is restored. Your safety and confidence in the platform are our priority.

Rated 1 out of 5 stars

Impossible d'annuler la soucription

September 10, 2025
Unprompted review
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Reply from Dating.com

Traducido en la app:
Estimado N Philippe:

Tras la verificación, confirmamos que su pago se ha cancelado y que su cuenta está cerrada. No recibirá ninguna factura. Si ha encontrado alguno de estos elementos, no dude en contactar con nuestro equipo a través de support@dating.com.
para que podamos proporcionarle una confirmación por escrito.

Rated 1 out of 5 stars

Please stay away from this site

I joined this site two years ago. Up until now I have been so embarrassed to even write about my experience. If I can save one person it will be more then enough. You will never leave this site with anyone, whether you speak to them for 3, 6 months or longer. The only thing you will spend is thousands in your hard earned money. Especially if you are looking for true, genuine love or a real connection. This site if you are not careful will leave you in high financial debt. You have to spend so much money to continue conversations. I deleted my profile but it took me a while to admit to myself, that I was scammed. I never thought it would happen to me. I wish I read the reviews. It will take me a long time to recover financially and I wish I never came across this site. The same people I saw there two years ago, are still on that site. Having joined this dating site, will always be my biggest regret.

November 1, 2024
Unprompted review
Dating.com logo

Reply from Dating.com

Dear Heather,

We’re truly sorry to hear how disappointed you feel about your time on Our App. Conversations on our platform do require credits, but the pricing and system are always displayed transparently before use. We understand it can feel costly if expectations of building a quick offline connection aren’t met. Regarding long-term profiles, some members do stay active for years, while others may return after breaks, which can give the impression of repetition. Since you’ve already deleted your profile, no further charges will occur, but if you’d like us to review your account history in detail, please contact us at support@dating.com so we can provide clarity and close this experience properly.

Rated 1 out of 5 stars

80% of women members are foriegn …

80% of women members are foriegn continually coming through from China, Columbia, Brazil.......doesnt seem to be an option for UK only.........save your money if looking for UK or local

September 9, 2025
Unprompted review
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Reply from Dating.com

Dear Raypit,

Thanks for your feedback. Dating.com is a global platform, which means members from various countries—including China, Colombia, and Brazil—are part of our diverse community. While we don’t restrict profiles by country, you can use the “Location” and “Search Filters” to focus on users closer to the UK. If you're only seeing international profiles, our support team can help adjust your settings to better reflect your preferences.

We’re here to assist further if you’d like help customizing your search.

—Dating.com

Rated 1 out of 5 stars

Several fake accounts and scammers

Several fake accounts and scammers. I been here for a couple of months I have noticed and observed the following. 1. Most of women were free users and video call is always un available for them to verify if they are real. 2. I have notice if video call is available you cannot just see them and saying poor internet signal, etc. and you cannot hear them at all or it’s just a fake account. It cost you $6 per minute 3. I observed when chatting with users for a long time. It is very noticeable that you are chatting with several people on how the construct their message. 4. Asking for expensive gifts just to make them happy when they are lonely and they prefer you wrote them in letter to reply to them which cost you 10 USD per letter? A cash cow ??? 5. Most of the users always online???? Do you think they are sleepless or robot staying awake all the time😆😆😆😆. 6. Exchanging personal contact numbers, emails, etc were un available although chatting with them for a couple of months. 7. Some members introduce themselves as doctors or highly educated people they pointed the place where they live but not able to know exactly the place you've pointing to them😂😂😂. 8. I never met real people. You will just lost thousand of dollars if your not aware and get addicted chatting and exchanging gifts for a couple of months telling you that they are not available for video call🤔

September 5, 2025
Unprompted review
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Reply from Dating.com

Dear Rock,

Thank you for taking the time to lay out your experience so thoroughly. We genuinely understand your concerns, and we’d like to address them point-by-point.

1 & 2. Video call issues – Not all members enable or have access to video, especially if they’re regular users. However, persistent excuses like “bad signal” are suspicious—please report these profiles, as our Trust & Safety team investigates all flagged accounts.

Inconsistent messaging – We take this seriously. If you notice a dramatic shift in tone or writing style, it could violate our authenticity policy. We urge you to report these chats directly.

Gift requests – Our terms prohibit soliciting money or gifts. Any user doing this should be reported immediately so we can remove them.

Always online members – This can be due to timezone differences, multiple devices, or yes, potential automated behavior. Our system monitors usage patterns and deactivates abnormal accounts regularly.

No personal info exchange – This restriction is a platform safety feature to protect users from scams and unwanted contact thus only made it available through videochat or presents. We encourage connections to grow through verified channels first.

Location discrepancies – Another red flag. If someone claims to live somewhere but shows little knowledge of the area, please report them so our team can review the account.

No real-life meetings – We understand how frustrating this can be. Dating.com was designed to build real connections, and while some meet in person, others misuse the platform. We rely on vigilant users like you to help us keep it safe.

If you'd like us to personally investigate your past interactions or review your account activity, contact support directly. We're here to help and we take these reports seriously.

—Dating.com

Rated 1 out of 5 stars

THEY OVERCHARGED ME

THEY OVERCHARGED ME. THE MINUTE I WENT ON IT, THEY CUR ME OFF, AND CHARGED ME. I SPOKE WITH THEM, AND THEY DID IT AGAIN. THEN, THEY PROMISED ME 1 MONTH FOR FREE, AND THEY NEVER GAVE IT TO ME.. AWFUL!

August 27, 2025
Unprompted review
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Reply from Dating.com

Dear Denise,

We're really sorry to hear about your experience, especially regarding unexpected charges and the promised free month. That’s not how we want anyone to feel using our platform.

We’d like to clarify: charges only apply when credits are used or subscriptions are purchased manually. If you were cut off immediately after joining, that may have been due to a system flag or billing authorization hold. Still, being charged again after speaking with support isn’t acceptable if not clearly communicated.

As for the free month, if this was part of a resolution offered by our team, we absolutely want to look into why it wasn't applied. Please reach out to our support with your ticket number or email used, and we’ll personally investigate and correct it.

We want to make this right.

—Dating.com

Rated 1 out of 5 stars

FULL OF SCAMMERS AND A SCAM ITSELF

When you sign up they give you the impression that you will be able to meet people who don't live 10000kms away. Every single hit I've had is some beautiful woman from Poland, Ukraine, USA etc and I live in Australia!! I'm also not convinced that stunning women in their early 30s are interested in a 60 year old divorcee, I don't know what their angle is but I suspect it's not legit, either way I'm not spending 4k and 18 hours on a plane to meet someone. I don't know for sure but I suspect the pics are not real either. Of course they make it so expensive to sign up for a short time so I went with 3 months for 90AUD, that's 90 down the drain .
UPDATE: This site is definitely a scam, they get you chatting with beautiful women and then after a short time, even tho you've paid membership, they ask you to purchase more credit to continue chatting SCAM!!!

September 4, 2025
Unprompted review
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Reply from Dating.com

Dear Dean,

We understand how discouraging it feels to think matches are too far away or not genuine, and we’re truly sorry for the disappointment. While our service connects members worldwide, you can adjust filters to focus closer to home. Communication costs are always shown upfront, but we know this can be frustrating. Please contact us at support@dating.com
so we can review your case in detail and help improve your experience.

Rated 1 out of 5 stars

This site it's a complete scam

This site it's a complete scam. Most of the profiles are fakes and the quite elaborared messages received are unbelievable and sometimes hilarious. The worst of all: they don' t delete your profile even if you do not pay and you ask them to do it. So, all real people that made the error to subscribe once will stay for ever on the site helping to give some pausibility to Dating.com. To avoid absolutely.

September 4, 2025
Unprompted review
Dating.com logo

Reply from Dating.com

Dear Fernando,

We’re sorry you feel misled. Profiles undergo verification, but if you receive suspicious messages we urge you to report them for review. Accounts can always be deleted on request, and they’re not kept once closure is confirmed. Please email us at support@dating.com so we can assist with removal right away.

Rated 1 out of 5 stars

This is a scam

This is a scam. I recognised this within an hour. You sign up and all of a sudden a load of ridiculously beautiful woman start to message you. You get a trial run of about 10 messages then the asking for money starts. The lowest you can pay to get “credits” for the “privilege” of talking to these girls is €24. And that last for about 10 messages and then you’ve to pay again!. I quickly realised that these girls work for the company. They are paid to keep you online and paying by telling you they like you and your gorgeous and the rest. So I decided to test it.. I said to a girl give me your number and I’ll WhatsApp you.. She said I don’t have a phone!😂 So I said here my email address. She said the site was blocking my message with my email. I said ok voice note me your email. It’s not Nazi Germany they can’t stop that.She said she didn’t know how to do that😂 And when I sent a voice note she said she couldn’t hear it!. So either she works for the dating company or they are stopping information so you have to stay on the site and spend a load of money.. And before the company get on here and say it’s not true.. I have the messages! The proof. It’s a site to scam money from people. I want to help people and warn them. Oh and lastly they’ve got all these virtual gifts that cost a lot of credits. And the girls working for them will ask you to send them a gift and they’ll send you a photo or an email address or something😂 I figured all this out in under an hour. How they’re not being investigated is beyond me!

September 2, 2025
Unprompted review
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Reply from Dating.com

Dear Caleb,

We understand your frustration and how disappointing it feels when communication doesn’t match your expectations. Our platform uses a credit-based system, and direct exchange of personal contact details is restricted for safety reasons, this is outlined in our terms. We encourage you to report any interactions that seem insincere so our team can review. Please reach out to us at support@dating.com with your case and copies of messages so we can investigate further.

Rated 1 out of 5 stars

its fake and a big money scam

its fake and a big money scam
rich lonely beautiful women cant get a man,gimmie a break,I could tell right away total BS pay more and more to bullshit about nothin that leads to nothin

September 3, 2025
Unprompted review
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Reply from Dating.com

Dear Aar,

We’re sorry you feel disappointed. While our platform connects members worldwide, all interactions are real members, and credits are for premium communication features only. If you suspect suspicious activity, please report it. Contact support@dating.com so we can review your experience and assist further.

Rated 1 out of 5 stars

All member on this site are fake.If you…

All member on this site are fake Dating.com If you think you will found the one please don't spend money they are all payed to take money for innocent people

June 1, 2025
Unprompted review
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Reply from Dating.com

Dear Alisa,

We’re sorry you feel this way. All profiles go through verification, and members pay to access communication features but they are real people. If you notice suspicious accounts, please report them immediately. Contact support@dating.com
so we can investigate and assist you directly.

Rated 1 out of 5 stars

Shameful site

If I could give it a quarter star I would. This site is a scam. AI or models. I must confess I got caught up with it and lost my money and was deeply deceived!! This site must be destroyed like it did to its members!!! I live and learned. Going through a tough time is not soothing by a crooked site. Dating.com, Datemyage.com are only in it for money. Absolutely nothing about this site is true or real. I can’t even get my money back. SHAME ON YOU for lying to your members!!!

November 1, 2024
Unprompted review
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Reply from Dating.com

Hi Julie,
We regret that your experience left you feeling misled. Dating.com does not employ AI or models, every profile goes through manual and automated checks, and members cannot be paid for chatting. Refunds are handled in line with our Terms of Use, but we’re happy to review your account history if you contact support directly. Please also use the in-platform “Report” tool for any suspicious profiles so our team can investigate and take action.

Rated 1 out of 5 stars

This is a scam!!!

This is a scam!!!! I have been on this sight for a couple of years and the only thing that i have seen is sending message and letters... its very costly...the thing is i am looking for something serious and every time i want or look for moving forward off off the app i get ghosted or thr persons not ready ...well when the HELL !!! DO U COME OFF THE SITE????? because the next stages is going to whats app or talking on the phone or something?

October 1, 2024
Unprompted review
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Reply from Dating.com

Hi Gfanning,

We understand your frustration. Some members choose to stay on the platform longer for privacy and safety reasons, but moving conversations off-site is allowed when both parties feel ready. If you encounter accounts that repeatedly avoid meaningful interaction, please report them so our team can investigate. We also recommend using verified profile filters to increase the chances of connecting with members seeking the same level of commitment.

Rated 1 out of 5 stars

ONE BIG LET DOWN

Misleading Pricing & No Support, Avoid This Site

I joined yesterday and was offered a 60% discount on the subscription fee during my first login. After completing my profile, I went to upgrade only to find the site now charging me the full price of £58. No agents were available all day, and despite sending multiple messages, I’ve had no response.

Why offer a discount if you’re not going to honour it?

To make matters worse, I received 12 emails from free members. If I want to reply, it costs 10 credits per message. That means I’d burn through my entire subscription just trying to respond and then be forced to buy more credits to continue the conversation. It’s a blatant cash grab.

How much money does this site think people have?

I’m relieved I read some of the reviews before spending anything. Compared to other platforms, these prices are excessive and unjustifiable. The lack of transparency and support is unacceptable.

02/09/2025

I'm writing to you today because I feel completely betrayed by your service. The irony is not lost on me that you're quick to respond here, yet your online agents are never available and you don't reply to emails. This is my last attempt to get a proper response from you.

First, there was the 60% discount you offered me when I signed up, which vanished before I could use it. Then you followed up with a 40% discount link that was a complete fake, it didn't apply the discount at all. It's infuriating and feels like you had no intention of honouring either offer.

The value of any membership is non-existent. I've received 37 emails and countless chats, but every single one is from a free user. It’s bizarre that paying members, seem to be bankrolling everyone else's free experience while getting nothing in return. I haven't been contacted by a single paying member.

The financial burden of this is made worse by my personal circumstances. I am an NHS worker on a limited income, and you expect me to pay nearly £58 to join and pay to contact free members, thus swiftly using up credits requiring additional money to keep going. I am currently going through a challenging cancer scare, and I was looking for a little bit of light during this dark period. Instead, I've found a shallow, predatory system that takes advantage of people's vulnerabilities.

Your business model lacks integrity. It’s shameful that it seems to be built on exploiting those who are genuinely trying to make a connection.

SHAME ON YOU, SHAME ON YOU!

August 29, 2025
Unprompted review
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Reply from Dating.com

Dear Lesley,

We truly regret your first impression felt like a bait-and-switch — that’s never our intention. The 60% welcome discount is time-sensitive and tied to the initial and only membership on one account.

Regarding messaging: our platform uses a credit-based system to access premium features like chat, media sharing, and more. This model helps us maintain quality interactions and prevent misuse. To help you manage credits better, features like pre-written messages and lower-cost engagement tools are available too.

We appreciate your feedback — it’s how we improve, and we’re here to help if you'd like to continue with us.

Rated 5 out of 5 stars

Excellent support and policies honored

I wanted to extend my thanks and gratitude to dating.com. While I did not find the love I was seeking, i want to state their customer service management team is exceptional! I was a member for over two years, communicating with primarily one member. When it was discovered that this “featured member” had violated policies, the dating.com team not only opened an investigation, confirmed the breach of policy by the member and honored their anti-scam policy. My funds were returned without issue and the offending member was banned from the site.
I believe that dating.com and their team work diligently to support both paying and “featured” members and do their best to promote a unique and safe space to find global friendship/love.
Thank you again!

August 26, 2025
Unprompted review
Dating.com logo

Reply from Dating.com

Dear KSH,

Thank you — your words mean a great deal to our entire team. We understand how much time and trust goes into building connections, and when something doesn’t feel right, our priority is to act swiftly and fairly.

We’re grateful you gave us the opportunity to investigate and apply our anti-scam policy as intended. Behind the scenes, our Trust & Safety team works every day to uphold the kind of environment you just described — transparent, respectful, and genuinely human.

We wish you the very best moving forward, and our door’s always open if you return.

Rated 1 out of 5 stars

Avoid another taking from the…

Avoid another taking from the vulnerable with fake profiles and only out for profit

probably like most dating apps they all have fake profiles and the website is only out to coin it in from vulnerable people absolute disgrace they all need shutting down . Never seen one dating app what is totally legit .

August 21, 2025
Unprompted review
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Reply from Dating.com

Dear Anth,

We hear your frustration. At Dating.com, creating fake profiles is strictly against our terms, and we remove them once identified. We also provide reporting tools so members can flag suspicious activity, which our Trust & Safety team reviews around the clock. We are committed to protecting users and ensuring real connections, not exploitation.

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