Dating.com Reviews 2,185

TrustScore 1.5 out of 5

1.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Review summary

Created with AI, based on recent reviews

Looking at 192 reviews, most reviewers were let down by their experience overall. Many people were dissatisfied with the website, describing it as a platform with many fake profiles, bots, suspicious accounts, and potential fraudulent activity. Customers frequently reported issues with payments, including unexpected charges, credits disappearing, and the inability to continue conversations without constant purchases. The pricing structure was also a major concern, with many finding it excessively expensive and feeling that the pricing was unfair and overly aggressive for every interaction. Reviewers also expressed frustration with the difficulty in contacting customer service and getting their issues resolved. Conversely, a small portion of people felt that the staff was patient and courteous, and some even found genuine connections, though these experiences appear to be rare.

What people talk about most

Website

Consumers express significant dissatisfaction with the website. Many reviewers report concerns about the... See more

Payment

Clients express negative opinions on payment, with many reporting unexpected charges and concerns about the... See more

Price

Reviewers highlight negative aspects of price, with many expressing dissatisfaction over the high costs.... See more

Customer communications

Customers consistently express frustration with contact. Many reviewers report that profiles refuse to... See more

Staff

Reviewers mention mixed feedback about staff. Many customers express frustration, with some questioning the... See more

Reviews shaping this summary

Rated 1 out of 5 stars

They sent a visable reply to my previous review however no way for me to reply so other women could see..... ALL WOMEN BEWARE.... THIS SITE IS FULL OF CATFISHERS...... ABSOLUTELY WITH PARTICULA... See more

Company replied

Rated 1 out of 5 stars

Name & shame ..... if you know their real name & their profile name help others!by doing this. Reverse image search is a very good tool..... *Jack/single/51 / LA /Construction is the model Jason Mac... See more

Company replied

Rated 1 out of 5 stars

They are sick.From workers to owners. Customer 'service' run by bots.You can't delete your profile no matter what you do.Stuck there forever. Can't understand how criminals like these can still oper... See more

Company replied


Company details

  1. Social Media Agency

Written by the company

Dating.com is the top place to meet people from around the world for exciting communication and online companionship. ⚡The service increases the chances of members to meet someone new, discover unique places, explore new cultures, and do things they would never have had the chance to do before. 🙌 𝗗𝗮𝘁𝗶𝗻𝗴.𝗰𝗼𝗺 covers over 40+ countries and offers the technology to help members take communication further than ever.


Contact info

1.4

Bad

TrustScore 1.5 out of 5

2K reviews

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Rated 3 out of 5 stars

Looks not super but runs smooooth

The interface is kinda retro and fonts are a lil tiny, yeah. But nothing crashes, even on hotel Wi-Fi. I'll take boring-but-stable over flashy-but-buggy any day

June 25, 2025
Dating.com logo

Reply from Dating.com

Dear Richard,

Thanks for noticing the stability, that’s exactly what we aim for. We hear you on the interface and font size, and we’re actively working on updates to make things easier on the eyes without losing the reliability you value.

Rated 1 out of 5 stars

Dating.Com-DateMyAge.Com Same Company-Big Scam

Updated 8232025 This company has proven they're thieves. They responded to this review only as PR Move to defend dating.com and datemyage.com but still has not responded to any of my emails or requests to refund my money a request made prior to 3 days refund terms and has still hasnt made any attempt to cancel my account to which my access to cancel has been blocked. I will address this legally if necessary.

***Original Review:This company I can confirm this site is indeed a scam along with datemyage.com and not a true dating site. It is a cash grab where they have plants sending you message to waste your credit and if paid members replies to free members messages it burns up your monthly subscription and there is no way to isolate free members from connecting with you.

Plants claiming their account is premium where upon investigation they are showing as free members yet they have unlimited credits to connect with you requesting video calls and bombarding you with images and multiple chats to answer one single question to prompt you to use up more credit as everything is a credit.
Then the company's live chat for agent doesn't work you wait for a long time before bot confirms no one will answer. Their phone number 1-888-980-9770 attempts to place the call and within 1 sec phone show call ended. They ensure if you attempt to exercise your 3 days cancellation rights there is no one to assist you.

To top it off when you eventually find the option to cancel from within setting you get multiple more hurdles and roadblocks to go through a series/ a maze that leads back to the site telling you "There was a problem cancelling your subscription. Please try again" I have all the records of this and the support requests emails sent for cancellation from same date of subscription still ignored 3 days now.

Why is there no 0 star reviews for companies like these.

Why

August 17, 2025
Unprompted review
Dating.com logo

Reply from Dating.com

Dear GuardianWarrior,

We regret to hear about the difficulties you’ve described. To clarify, neither Dating.com nor DateMyAge.com employs “plants” to communicate with members, Profiles with unlimited credits are not permitted under our Terms, and any such activity should be reported for immediate review. Regarding cancellation, subscriptions can be ended directly in account settings or by contacting Support within the 3-day withdrawal period as outlined in our policy. If you’ve encountered technical errors or unanswered requests, please forward your cancellation attempts and ticket IDs to our Support Team so we can trace and resolve this promptly. We do not ignore valid cancellation requests, and we want to ensure your account is properly closed.

Rated 1 out of 5 stars

It’s a scammm

It’s a scammm
Now i am falling to cancel the subscription or do the account it is just taking money from my bank account… please help i don’t know what to do.. i keep on emailing them to cancel my subscription and delete my account they never reply.. the people on the app are AI if they don’t cancel it am informing fraud

July 9, 2025
Unprompted review
Dating.com logo

Reply from Dating.com

Dear Mutsa,

We’re sorry for the stress this is causing. Subscriptions must be cancelled either directly in your account settings or through a verified request to our Support Team. Dating.com does not ignore valid cancellation requests, and charges only occur with active subscriptions. Please send your request again including your account email and any past ticket numbers so our team can locate and process the cancellation promptly. If you wish to permanently delete your account, you can also initiate that from within settings once your subscription is cancelled.

Rated 1 out of 5 stars

I have tried to cancel my subscription without success

I have tried to cancel my ‘subscription’ twice now but have had no success. It was renewed without my authorisation the the first time costing me $AUD93.

I think the only way to get out of this trap is to cancel my credit

August 15, 2025
Unprompted review
Dating.com logo

Reply from Dating.com

Dear Greg,

We’re sorry you had trouble canceling. On Dating.com, subscriptions renew automatically unless cancellation is completed before the renewal date. If the steps in your account didn’t process correctly, our team can cancel it manually and confirm back to you in writing. Please reach out with your account email so we can stop future charges and review the AUD 93 renewal.

Rated 1 out of 5 stars

A huge scam

A huge scam! after paying a full month subscription and what it seemed to be the weirdest chat for like 10 min with a couple of fake guys (all their pix look clearly AI generated), I couldn't keep on talking to anyone or even reading my inbox without paying more to "buy credits". I've tried contacting the custormer service from the website, asking for a full refund (I only spent like 10 useless min there) but two days later I haven't got any reply from them. Payment throught paypal is not allowed, otherwise I would have made a serious complaint already.

August 10, 2025
Unprompted review
Dating.com logo

Reply from Dating.com

Dear Keli,

We’re sorry your first experience felt misleading. On Dating.com, the monthly subscription covers access to the platform, while communication features (chat, calls, gifts) require credits — this is explained in the purchase flow and Terms of Use. Images you believe to be AI-generated can be flagged directly; our moderation team reviews and removes profiles that don’t meet authenticity standards. Regarding your refund request, please note responses can take up to 3 business days granted depending mainly on the refund policies. If you don’t hear back within that time, contact us again with your account email so we can escalate it and confirm the ticket is resolved.

Rated 1 out of 5 stars

Sol networks is a scam

The lies you tell within the Sol Networks group, in my eyes, seem to have become a habit. It looks effortless for you. You feel no shame, no guilt? The money you earn to live comfortably comes from the labor of people you deceive. They pay to find friends, to find a connection, yet you take advantage of them, destroying the feelings of paying members to fill your own pockets. There is no honesty or integrity in your profession at all.
I have read many messages responding to customers who used your services. You lie to make your organization look good. Your minds are trained to lie. With repeated lying, guilt and conscience vanish from your hearts. I genuinely pity you. The lies you tell in response to complaints from former users of Sol Networks seem normal. From reading the messages of those assigned to respond to users, it is clear that lying has become a continuous habit, a shameless pattern. Your brains are so accustomed to wrongdoing that you feel no remorse when writing explanations or excuses. You lie to earn money to support yourselves and your families, fully aware that the money paid by customers comes from deception. If lying brings benefits, you will continue to do it. This behavior will inevitably be passed down to your relatives. You treat fellow humans like toys, and life will treat you the same way.
Even when you deny using AI in communications, those statements are shameless, deliberate lies. From my experience, my profile was shared across all platforms in the Sol Networks group. Everything I encountered was AI generated. Not once did I find a real human being. Those unfamiliar with AI chat may not notice, but anyone experienced with AI chat can tell easily. Across Sol Networks platforms, real humans may occasionally appear, but AI handles the main communications. This is a filthy, despicable way to make money, the method of a selfish, exploitative group.The actions of Sol Networks inflict psychological harm on people who are deceived. The lucky ones escape quickly. Automated programs assigned to each profile send strange, pre-written messages. In my case, some profiles seemed well supported by humans, to the point it was hard to distinguish AI from humans, but no matter how capable AI becomes, it does not possess the subtle cunning and layered strategies of humans. AI only has “models” built from past data, responding according to patterns it has seen. It does not think in multi-layered ways with emotions or human instincts. Even when trying to mimic human strategies, repeated patterns or unnatural signs appear to those who noticThe explanations written by your representatives are dressed up to appear compassionate toward victims of your scams. In reality, your staff in Sol Networks are professional fraudsters, global criminals who deserve prosecution. As of today, 15/08/2025, my profile still exists on three platforms, despite following the deletion steps provided. No changes occurred. I cannot delete my photos.I even wrote an alien language into my profile, yet AI profiles, male and female, still contacted me. AI cannot interpret profile images, producing chaotic, nonsensical responses. Furthermore, the same AI, with the same image and name, messaged me across different platforms, sometimes failing to recognize me even after previous long messages. Meanwhile, your shameless representatives publicly claim your platform does not use AI. I have a complete email archive proving every Sol Networks platform is AI-driven. When real humans appear in profiles, they are easy to identify, particularly free users whose identities were “verified” with government-issued documents, according to the platform. If Sol Networks intends to sue me for sharing this information, it would be entertaining because I have preserved full evidence of profiles marked as identity-verified.
When I first registered on dating.com, within about a week, my profile spread across the internet. Sol Networks claimed it was “within the network.” Reading the Terms and Policy, I did not expect there to be so many platforms, especially since none were listed. I had no prior knowledge of which platforms were part of Sol Networks.I received direct emails from dating.com featuring multiple profiles, for example, three or four “Chinese businessmen” messaging from the same phone at the exact same second. Their profiles claimed they were wealthy company owners, CEOs, diamond traders, expanding enterprises worldwide, with lavish photos in luxury cars or offices. I read them with a mix of amusement and pity.The evidence I have described still exists. I reaffirm: any professional lawyer interested in removing these predatory platforms from the internet may contact me. I have extensive proof.

July 15, 2025
Dating.com logo

Reply from Dating.com

Dear Khae,

We understand the seriousness of your concerns and appreciate your feedback. We take accusations of fraud, unauthorized charges, and misuse of personal data very seriously. Dating.com operates under strict compliance with applicable privacy and consumer protection laws, and we do not share member profiles without consent or employ AI in private communication.

We're very sorry to learn that there are some encounters that sparked doubts against the site.
We would like to begin by clarifying that all the mentioned platforms are sister communication platforms that are pursuing one vision, to bridge meaningful communications between likeminded-people. Both globally oriented platforms are at the forefront of the dating world and offers unmatched global reach. Helping our clients write their success story is our priority.
We're afraid you might have confused yourself by being cross registered to such sites, to clarify that, please do take a read on the 6th section of the Terms and Policy that you agreed upon registration with where it says: "6. Co-registration. By becoming a Member, You agree that you might be registered on dating.com partners websites/ applications. By using their services you agree with Terms and Conditions, Privacy Policy and other regulations, published on their websites/ applications."
That was done to help you maximize your search for a match, however, if it does not work for you, you can always go to your settings and manage your account or contact us directly at support@dating.com for you request.

Moreover, Members may cancel their subscriptions and delete profiles at any time via their account settings or by contacting our support team directly. If you experienced issues, please reach us at support@dating.com so we can review your account history in detail and assist you with resolution.

Rated 1 out of 5 stars

It’s all fake

It’s all fake, all bots.
All men are constantly online and write messages like polished essays. Available at any time and as soon as you go to their site they start writing to you. And they all free users.😂

August 11, 2025
Unprompted review
Dating.com logo

Reply from Dating.com

Dear Irena,

We understand your concern. While some members choose to keep profiles active and may respond quickly, all activity is from real people—we do not use automated chat bots. Our moderation team verifies profiles and monitors for scripted or spam-like messages, and we encourage members to report any suspicious behavior so we can investigate and take action promptly.

Rated 1 out of 5 stars

Scammer site

Scammer site. Visible 24/7 are only featured members who work for site and never leave it. Other people you never reach for chat, they 24/7 constantly offline and never answer, because that accounts which owners are leaved site. Be careful!!! Don’t lose your money!!!

August 7, 2025
Unprompted review
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Reply from Dating.com

Dear V’alia,
Thank you for your feedback. At Dating.com, we strive to provide a safe and genuine community. Featured members are are popular members to enhance your experience, but all profiles are real users. If you’re having trouble connecting with others, our support team is here to help. Please contact us directly so we can assist and address your concerns.

Rated 3 out of 5 stars

Credits keep track of

Sent five sticker gifts, balance dropped fast. Not a complaint.... my fault for clicking... just a warning if you're new. Service itself stable, no lag

June 14, 2025
Unprompted review
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Reply from Dating.com

Dear Francis,

Hi, We understand your concern about the credit usage. Dating.com operates on a credit-based system, where premium features use a certain amount of credits. The cost varies based on the type of communication. If you're feeling that credits are being consumed too quickly, try reviewing your subscription plan to ensure it fits your usage needs.

Rated 1 out of 5 stars

Scam website

Scam website - it's scam on next level - I was working on CMS similar website (like foxy AI) for AI chatbot (like chat with AI girl) and that website tells you that it's AI but this website use AI to make you believe that you chat with real human (when it's not) - I messaged one girl and she replied "May we chat here?" - normal human would chat over WhatsApp or Telegram etc. So AI will follow some script to keep you on website so you pay to send messages lol.

August 6, 2025
Unprompted review
Dating.com logo

Reply from Dating.com

Dear Nicitaacom,

Thank you for sharing your concerns. At Dating.com, we are committed to transparency and authentic connections. While some automated tools such as Julia the conceirge and the verificaiton measures may assist with site functionality, all interactions are intended to be with real members. If you suspect any suspicious activity or have billing questions, please contact our support team so we can investigate and assist you directly.

Rated 2 out of 5 stars

CLUES: Proving this is a fake site..

I didn't fall into their trap! I didn't spend one penny! CLUES: (is anything as it seems?) ALL the women are stunning!! Clearly screened or vetted. Has anyone noticed it doesn't matter the time of day these women are always available to answer your call. I managed to write (free credits) to one of the operative(s) and as soon as I offered personal information I was cut off! Which suggests, the operative and administration are one and the same....

I managed to speak with one operative saying, "she was a crook!" By misleading and manipulating the conversation to the weak and needed just to exploit money. And she didn't reply.

The site itself is clearly a conn! More things that gives it away: 95% of the women are stunning; What is the likelihood of that happening? The amount of interest generated became overwhelming; They just gave you enough free points to peak your interest and then, they would hit you with it, subscription fees! You can say anything to these fake women and they will turn it around.

If you look closer ALL the women are "free users". That means they are not paying anything!

Their explanation of the free user is very suspicious! It seems to be only applied for ALL the women no one else..

For a laugh and to see what would happen, I changed my whole profile from an original concept to an unrealistic obnoxious character. And guess what? I am still receiving a overwhelming amount of mail....

I have given this site a whopping untrusting "two star" as I didn't lose any money...

Clearly staged for the sole purpose to take your money!!

THE SITE IS FAKE!!!

DO NOT SUBSCRIBE....

August 6, 2025
Unprompted review
Dating.com logo

Reply from Dating.com

Dear Ray,

Thank you for sharing your detailed observations. At Dating.com, we are committed to fostering a genuine and transparent dating environment. Our platform features real members, and the profiles you see, including those marked as “featured users”—are managed by individuals who choose their membership level. Free credits are provided to new users to help them explore and experience the site without immediate cost.

We understand the concern about the high number of responses; this can sometimes be due to the activity level of members in certain areas. Subscription fees and credit usage are clearly explained before any purchase, ensuring users make informed decisions.

We encourage you to reach out to our customer support team with any specific concerns or questions about your experience. Your feedback is valuable and helps us continuously improve our services and maintain trust within our community.

Rated 3 out of 5 stars

good for language swaps

Practiced beginner German with Sven from Berlin. We traded voice messages, app handled accents fine. A little costly, but cheaper than a tutor and more fun

June 5, 2025
Unprompted review
Dating.com logo

Reply from Dating.com

Dear James,
That’s awesome to hear! Connecting through Dating.com isn’t just about romance, it’s also about meaningful exchange, like language practice. We're glad the voice feature supported your learning with Sven! If you'd like to keep costs predictable, consider setting daily credit limits or exploring subscription bundles that match your pace. Learning and connecting? Sounds like a win-win.

Rated 3 out of 5 stars

Support fixed my login giltch quick

Forgot ma pass on 18 june, sent ticket thru web form. reset it in 12 min. interface felt clunky on desktop IE11 (yeah, still use it), but the help crew saved the night/ Respect for real humans not robots.

May 5, 2025
Unprompted review
Dating.com logo

Reply from Dating.com

Dear Henry,

We’re thrilled our human team could swoop in and save the day—no robots allowed here! Thanks for sticking with IE11 and giving our support a chance to shine. We’ll keep working on smoothing out the clunky spots, so your next visit feels as seamless as your reset. Cheers to real help, real quick!

Rated 1 out of 5 stars

Fake site

Fake site, with members not interested in using real apps like Whatsapp or Viber. I think they might even get paid for luring normal people to pay for this website services. They should be ashamed in they actions. So very much disappointing.

July 21, 2025
Unprompted review
Dating.com logo

Reply from Dating.com

Thank you for sharing your experience — we take concerns like yours seriously.

While we understand your frustration, Dating.com operates under a policy that prioritizes user safety and privacy. For that reason, communicating off-platform has to be a mutual agreement and a decision we don't have control about.
That said, your trust matters. If you believe a profile is misrepresenting intentions or violating our policies, we encourage you to report it directly using the "Report Abuse" feature — our moderation team investigates every submission.

We’re sorry to hear your experience didn’t meet expectations. If you’d like us to look into specific interactions, we’re here to help — just reach out to support@dating.com with the details.

Rated 3 out of 5 stars

I like to talk to a man i have met on…

I like to talk to a man i have met on Dating.com but always have to buy credits and its expensive for me and can't afford it. Maybe you can make its cheaper or just for free with everything on your site .
Greetings
Ratchanee

July 9, 2025
Unprompted review
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Reply from Dating.com

Dear Ratchanee,

Thank you for reaching out and sharing your thoughts. We understand that credits can add up, and we strive to balance fair pricing with maintaining a safe and quality platform for all users.

While messaging requires credits to help prevent spam and keep interactions genuine, we occasionally offer promotions and discounts so keep an eye out for those! Also, completing your profile fully can unlock some free perks.

We appreciate your feedback and hope you continue to enjoy meaningful conversations here.

Rated 1 out of 5 stars

yes its scam, ladies

yes, ladies, all of them just take your money, and they talk to you, because the amount of procent goes to them. They ask for gifts, because its their money, they ask for emails because its more expensive than usual chat and they get that money. Have you seen at least one couple who really met each other in life after talking on this platform? NEVER. Because they will never ever meet you , no one of them

June 1, 2025
Unprompted review
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Reply from Dating.com

Dear Shadow,

Hi, thank you for your feedback. We understand how frustrating it can be to feel like you're not getting value for your money. Dating.com strives to create a safe, genuine environment where connections can flourish, and we do not support any form of deceptive behavior. If you’ve encountered individuals requesting gifts or personal information inappropriately, we encourage you to report them to our support team immediately for investigation.

As for real-life connections, many people do meet on Dating.com and go on to build meaningful relationships. We understand that each experience is unique, and we’re always working to improve the platform to ensure that more authentic connections are made. Your feedback is invaluable, and we’re committed to addressing any issues you’ve raised to help make the site better for everyone. If you have any concerns or need assistance, don’t hesitate to reach out to us directly.

Rated 1 out of 5 stars

scam

scam, scam, scam. All bots waste of money don do it.

July 9, 2025
Unprompted review
Dating.com logo

Reply from Dating.com

Hi There, Thank you for expressing your concerns. We understand that encountering suspicious experience can be frustrating. Our team is committed to maintaining a safe and genuine community, and we take reports of fraudulent activity seriously. Please report any profiles you find concerning so we can investigate further at support@dating.com.

Rated 1 out of 5 stars

My Experience with AmoLatina and Dating.com, and the Concerning Practices of Their Platforms

My review mainly concerns AmoLatina and Dating.com. However, since the support team from another related platform, DateMyAge.com, decided to get involved despite the fact that I am not a user of their service, it is important to publicly clarify a few points.

A Customer Support That Seems Disorganized and Unresponsive
I noticed that my requests received quick but seemingly automated responses, making it clear that they were not properly read. This highlights a blatant lack of consideration for users.

Moreover, the fact that a different entity (DateMyAge.com) responded instead of Dating.com, when my complaint was directly about the latter, reflects a serious organizational issue.

Opaque Data Management and Transactions Outside the European Union
These platforms claim to operate transparently, but multiple contradictions remain. Their operations appear to be outside the European Union, raising significant concerns about the handling of personal data and financial transactions.

Under the General Data Protection Regulation (GDPR), platforms must provide absolute clarity regarding the use of European users' data. However, in this case, it seems that user information is transferred outside the EU without clear notification or explicit consent, and payments are processed outside European jurisdictions.

A Nonexistent Refund Policy
Many users have reported serious difficulties in obtaining refunds, even in cases where issues were clearly identified. This systematic refusal to refund customers appears to be directly linked to the fact that financial transactions fall outside European regulations, allowing the company to avoid legal obligations toward its users.

Misleading or Off-Topic Responses
The fact that DateMyAge.com replied instead of Dating.com is puzzling: I have never used their platform. Was it a mistake? Or a deliberate attempt to divert attention? Additionally, their response was rewritten multiple times before being sent, which indicates clear hesitation in addressing direct concerns.

Authorities Have Been Notified
Given all these factors—unclear data practices, inadequate customer responses, lack of refunds—I found it necessary to report these issues to the relevant authorities so they can conduct a thorough review of these platforms’ operations.

I Will Continue Publishing on Trustpilot, Medium, and Other Platforms Until This Is Acknowledged
I will keep sharing my experience here on Trustpilot, as well as on Medium and other public forums. I will not stop until these matters are recognized and these platforms correct their practices. Transparency, accountability, and fairness should apply to all businesses—including online ones.

Clarification on My Identity
I am a real user of this platform, just like the countless profiles of models and public figures showcased on your site who operate under pseudonyms. This practice is widespread on your platform, making any attempt to discredit me not only baseless but a transparent effort to divert attention from the real issues.

You chose to ignore my requests, despite the fact that they exposed serious violations and undeniable failures. You were warned, you had the opportunity to respond, and yet you deliberately did nothing.

Your refusal to acknowledge your responsibility only reinforces the flaws you are trying to obscure. But facts remain, undeniable. No matter how much you attempt to shift the narrative, evidence speaks for itself.

Truth is like a powerful wave: one can try to ignore it, slow it down, or redirect it. But it always crashes with full force—and nothing can stop it.

May 11, 2025
Unprompted review
Dating.com logo

Reply from Dating.com

Dear Akuma,

Thank you for taking the time to express your concerns so thoroughly. We want to address the points you raised directly and respectfully.

Regarding the confusion between platforms: Dating.com, AmoLatina.com, and DateMyAge.com are sister services operated under the same umbrella company. This is why our support team may respond from one branded domain even if your account is registered on another — your inquiry was not ignored, but routed internally to the first available team. We recognize, however, that this may have caused confusion, and we’ll share your feedback to improve clarity in future interactions.

On data privacy: We fully comply with the GDPR and all applicable privacy laws. Your data is processed according to our published Privacy Policy, and we take all necessary steps to ensure legal safeguards are in place for any transfers outside the EU. Users can always contact support@dating.com to request details about how their data is used or to exercise any of their rights under GDPR.

On refunds: We understand that credits purchased are an investment in your experience. According to our Terms of Use, credits are non-refundable once used, and we always display clear pricing before transactions are completed. If you believe your situation qualifies for an exception, we encourage you to contact us again at support@dating.com with full details for review.

Finally, regarding the tone of previous responses: we sincerely regret if they came across as dismissive or automated. Every member’s feedback matters to us, and your message is a reminder that thoughtful, case-specific replies are crucial.

We respect your decision to continue sharing your experience publicly, and we remain open to resolving the matter directly should you wish to engage further with us.

Thank you again for holding us accountable and for voicing your perspective.

Rated 1 out of 5 stars

I really dislike the fact that you have…

I really dislike the fact that you have to pay to chat with anybody why cant we just chat freely with out monthly subscriptions

April 1, 2025
Unprompted review
Dating.com logo

Reply from Dating.com

Dear Cr,

We understand your frustration. The subscription fees help maintain a secure and high-quality platform. While chatting is part of the premium features, we strive to offer the best value for your investment. If you'd like to explore different membership options, our support team is happy to assist at support@dating.com.



Rated 1 out of 5 stars

I spent approximately $20.000 over 3…

I spent approximately $20.000 over 3 years on this fake website talking to chat operators and bots . Which i only realized later after reading hundreds of negative reviews. I did send a gift a couple of times including my email but then received the BS answer from the women that My email must be wrong . WTF my email is not incorrect just another one of there scams .Avoid this site at all cost .If you google dating.com you will find it is owned by SD VENTURES who also own 30 other dating sites and SOL NETWORKS who takes your money when you pay by credit card 💳

June 28, 2025
Unprompted review
Dating.com logo

Reply from Dating.com

Dear Phil,

Hi,
We understand your frustration, and we’re truly sorry that your experience led to such deep disappointment. No one should feel misled or unsure about the authenticity of the people they’re connecting with.

While Dating.com is part of a global network operated under Social Discovery Ventures, all member interactions are monitored under strict anti-fraud protocols.

However, not all members choose to take communication off-site, and we do not force that transition for privacy and safety reasons.

If you believe any profiles you interacted with were fraudulent, or if you sent gifts and feel misled, please email us at support@dating.com with specific usernames, dates, or receipts. We’ll forward your case directly to our internal Compliance Review Team.

Your feedback is not taken lightly — it’s exactly what drives us to keep improving. We genuinely regret the experience you’ve described.

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Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

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