David Shuttle Reviews 1,363

TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

I was doing a search for a specific product and David Shuttle came up with the best price. I placed my order on Friday 30 January and received it today Saturday 31 January. It was packaged well as it... See more

Rated 3 out of 5 stars

after browsing the net -Amazon and amazon ads - contacted David Shuttle, who are running a 10% on riedel tumblers we were seeking. The website was OK not brilliant - but life is too short to have two... See more

Company replied

Rated 3 out of 5 stars

Tried 4 or 5 times to contact through several email addresses about a mistake with an order. Also used their online contact tool. Never got a response. Could have phoned them I guess but feel I should... See more

Rated 5 out of 5 stars

January 19th 2021 Just had 6 Freidel water glasses delivered from David Shuttle via DPD, well packed and protected in top quality boxes. Delighted to find these, as our original similar set of 6 w... See more

Company details

  1. Gift Shop
  2. Jewelry Store

Information provided by various external sources

Thank you for entering our world of Fine Dining & Gifts. We pride ourselves on an eclectic selection of quality products and have established ourselves as one of the UK's largest e-tailers of Swarovski Crystal, Riedel Crystal and Emma Bridgewater, to name but a few. We have been serving the people of Buckinghamshire and beyond for over 30 years, through this we know that honesty and expertise matter. Great service is vital and sets us apart. We want your custom and are prepared to earn it. We stock the majority of the products we sell to ensure next day delivery in the UK. We have put together a team of customer service experts who are able to help you decide on which items are right for you. We also offer a luxury gift wrapping service for those buying presents.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

1K reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Emma Bridgewater mugs go AWOL!

I ordered 3 Emma Bridgewater mugs in good time for Christmas delivery.

Over a week later someone called to say they didn't have 2 of the 3 mugs in stock and would I like to cancel the order or just receive the 1 mug.

He didn't have an answer when I asked why the mugs were showing in stock on the website when I placed the order, nor was there much of an apology and when I decided to cancel my order he said brilliant!

I must admit that annoyed me because my experience has been far from brilliant and I now don't have time to order the mugs from a more competent supplier in time for Christmas.

Brilliant!

December 20, 2017
Unprompted review
Rated 5 out of 5 stars

Exeptional service and great value for money

Exeptional service and great value for money. I ordered a Swarovski bracelet from David Shuttle as it was £11 cheaper than in the Swarovski shop. The item came very promptly even though I selected standard delivery and delivery of the item was very clear and options given for my convinience. The bracelet was well packaged abd came with all authentication documents and well as some lovely chocolates! I would not hesitate to use this company again in the future.

October 31, 2017
Unprompted review
Rated 5 out of 5 stars

Fantastic service

I ordered a watch as a Christmas gift on Sat 26th Nov, taking advantage of the low price compared to other sites I had seen. The next working day delivery service was available for free due to being over the required amount, I was not expecting delivery though until Tuesday 29th as i had ordered at the weekend, however I received a text message with a designated hour delivery time slot for Monday 28th! Very well packaged internally and the watch is beautiful and immaculate. I highly recommend rhis company and will definitely be using David Shuttle again, thank you.

November 28, 2016
Unprompted review
Rated 5 out of 5 stars

Just fabulous...

Looked online for a Swarovski gift and came across this site, checked out the reviews which were great, so continued to shop. Ordered on tue, item arrived thurs!! All with emails to let me know with an hour time slot when. Super service and even inc a lovely surprise inside.
Many thanks indeed, i will definitely be back 😊

November 24, 2016
Unprompted review
Rated 5 out of 5 stars

10% Off And Chocolates Too!

First time customer, website laid out logically and was easy to navigate. Found what I was looking for within a minute.
Ordering process was simple and secure.
Price of the Swarovski crystal on the nose, however as a first time customer I was treated to 10% off!
Arrived through DPD and within 48 hours, (FREE p&p)
On opening the parcel, the company had even put in two high quality chocolates to say 'thanks for ordering'.

What a professional company! So many others could learn a great deal from this company, will without any doubt be returning when purchasing this kind of item again.

Thank You! For a brilliant, first class, faultless shopping experience.

April 13, 2016
Unprompted review
Rated 5 out of 5 stars

Fantastic

First of all very quick delivery and good package, i orderswarovski earings just yesterday and they arrived the next day ! Moreover I'vr got little surprise - two chocolate sweets in a cute box which were very nice :) thank you so much! Definately will order again :)

November 11, 2014
Unprompted review
Rated 5 out of 5 stars

Fantastic service .

I have bought several Swarovski items from David shuttle and would highly recommend this company.good prices.next day delivery.items well protected.good communication kept informed about my order. Lovely complimentary chocolates .a trusted seller would happily buy from again.

October 14, 2014
Unprompted review
Rated 5 out of 5 stars

Excellent value, Fast delivery, Loved the complimentary chocolates!!!

I bought Swarovski pendant and matching ear rings from David Shuttle for my wedding recently, which were much cheaper than anywhere else online. They arrived beautifully packaged and the next day. I liked the personal touch of a letter thanking me for choosing David Shuttle. They also included a complimentary box of chocs that were very good! I will definitely buy again from this company. Highly recommended!

August 18, 2013
Unprompted review
Rated 5 out of 5 stars

Highly reliable retailer with good prices.

I have ordered from David Shuttle before and would highly recommend them. They offer their lines at the best prices compared to other retailers and are excellent at doing what they say they will. If something is ordered with next day delivery, that's when it arrives. The other reason I like them is because when their website says something is in stock, it is, unlike several other retailers I've bought from. I have found David Shuttle to be highly reliable.

August 17, 2013
Unprompted review
Rated 5 out of 5 stars

Fantastic Service

I ordered a emma bridgewater glass. Perfectly wrapped. couldnt have asked for more protection. even got 2 free chocolates and £5 gift voucher. wwould highly recommend david shuttle!

August 14, 2013
Unprompted review
Rated 5 out of 5 stars

Perfect service; fast and reliable

The item I ordered on the phone at first appeared not to be in stock, but then I tracked it leaving Germany for Heathrow. My order went in at 2.55pm on Thursday and was delivered here in Suffolk at 12noon the next day Friday!

August 13, 2013
Unprompted review
Rated 5 out of 5 stars

Fabulous, fast and efficient service, would definitely recommend to friends and family

Ordered the goods at 3.15pm and arrived next morning. The packaging was excellent and my purchase arrived in perfect condition. There was even complimentary chocolates included in the delivery. I was kept up to date on email of the progress of my order. All in all one of the best online shopping experiences ever. Well done and keep up the good work.

August 13, 2013
Unprompted review
Rated 5 out of 5 stars

Outstanding

The service was very professional and I cannot fault the process or the price paid for the goods. Highly recommend them to anyone.

August 13, 2013
Unprompted review
Rated 5 out of 5 stars

Guaranteed to please

Chose these earings for my son to give his girlfriend for her birthday. (mum actually got it right). Impressed as always with the service.

August 12, 2013
Unprompted review

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