DC Battery Reviews 

106
TrustScore 1 out of 5

1.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

The website states a delivery time of 3 to 5 working days which was OK. But, the charger took 2 months to arrive. Had to chase a lot with little information coming back from them. They said the proble... See more

Rated 1 out of 5 stars

Never used this site before, however my son wished to purchase something that 'seemed' better value in HD rather than the usual purchasing off Amazon. However, we ordered the goods on line 4th August... See more

Rated 1 out of 5 stars

Ordered a Digital Camera battery from this Company. A Video camera battery was sent instead of a Digital camera battery. Have sent 3 emails to customer service without a reply. Tried phoning sev... See more

Rated 1 out of 5 stars

Website masquerades as being local to your country but the company is in Hong Kong. Granted, prices are ridiculously low. Product arrived poorly packaged in an envelope held together by one piece of t... See more

Company details

  1. Battery Store
  2. Electronics Store

Information provided by various external sources

DC-Battery(UK) Battery Store for Europe marketing which providing cheaper, reliable products to our customers, base with over 5 years selling batteries experience.


Contact info

1.2

Bad

TrustScore 1 out of 5

106 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.2

All reviews

(106)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Don't use!

The low price on the camera batteries seemed too good to be true - it was. No batteries and no response to emails except an automated reply saying they would be in touch within 24 hours. Needless to say I heard nothing. Luckily I paid using PayPal and was able to get my money back through them.

August 9, 2013
Unprompted review
Rated 1 out of 5 stars

Don't buy

Luckily I paid through Paypal, and after they investigated I got a full refund. The company themselves didn't respond to any question about delivery dates. The order showed as "pending" for weeks.

May 21, 2013
Unprompted review
Rated 1 out of 5 stars

THIS IS A SCAM!!!

I ordered a battery charger for an old camcorder. After several emails, it arrived after 4 WEEKS!! No surprise to find it bore no resemblence to the one I ordered! I have now been emailing for the past 3 weeks to try and get either my money back, or the correct one!

I am beginning to think this is actually an offshore scam!!

They buy a load of absolutely useless chargers, get in £10 for each one, and hope that most people give up chasing them. They're possibly right!

Even Im beginning to think i'll give in!

August 24, 2012
Unprompted review
Rated 2 out of 5 stars

do not trust this company

I placed an order over a month ago for a charger, the money was taken from my account, i have not recieved the order and i have sent 3 e-mails to date and as of yet had no reply. Please avoid this company and dont get ripped off like so many of us have

August 13, 2012
Unprompted review
Rated 1 out of 5 stars

Would not recommend this company

I ordered a charger from this company, they sent a charger but wasn`t what i ordered, sent emails, eventually getting Ruth J saying she would send correct one, still waiting. Now opened dispute via paypal, hopefully get some satisfaction or my money back. Using paypal helps as all payments are protected.

July 25, 2012
Unprompted review
Rated 1 out of 5 stars

Shop somewhere else

I placed and order on 26th Feb 2012 for charger and battery for Canon Camera. They took my money straight away but almost six weeks on the order has not been supplied in full. They have not responded to many of my emails. I got an email from Ruth J saying sorry I may have to open a box and sent you the item.........but then nothing happens.
I am still waiting....
My advice:
*STAY AWAY - DO NOT BUY FROM DC-BATTERY
*THEY TAKE YOUR MONEY BUT YOU MAY NOT GET THE ORDER
*MY WORST ONLINE SHOPPING EXPERIENCE EVER.
*DONT GET SCAMMED LIKE ME.

April 6, 2012
Unprompted review
Rated 1 out of 5 stars

Not to be trusted

Ordered 30 panasonic batteries in November last year. As it turns out paid over the odds and still not received goods or money back.

March 28, 2012
Unprompted review
Rated 5 out of 5 stars

Cannot bias my confidence from those reviews

items arrived well before the stated delivery date and they were in perfect condition. The 2 covers were inside a sturdy cardboard box, which protected them from being damaged during delivery. The covers themselves are outstanding!! Perfect fit and extremely good looking! Happy customer here.

February 26, 2012
Unprompted review
Rated 1 out of 5 stars

Rubbish! Scammers!

They let you place your order, then you have to fight your case to get your money back

They dont ship out anything!!!!

DONT BE SCAMMED.

January 26, 2012
Unprompted review
Rated 4 out of 5 stars

All's well that end's well

I ordered 2 batteries for a Canon camera. The price was very good and they arrived, well packed, posted in Dunfermline. It took about 10 days but it was just before Christmas, so that isn't surprising. I was a bit worried when I found no phone number on their web site and then I read this website and nearly gave up hope! But all's well that end's well.

January 9, 2012
Unprompted review
Rated 1 out of 5 stars

Scam - thieves

I partly went through the order process and was just about to change my mind when the phone rang, it was dc batteries saying they were in Doncaster and would process the order a.s.a.p. I ordered through them and have not been able to contact anyone since. the batteries I ordered were for timers in two old persons houses.
I will go down the line of reporting the theft via the OFT but if anyone reads this do not use these people.
I wish I could rate them zero.

December 6, 2011
Unprompted review
Rated 1 out of 5 stars

SCAM

Still waiting for refund, reply or goods!!! think i wont be getting anything from this SCAM

November 27, 2011
Unprompted review
Rated 1 out of 5 stars

Scam Artists

Ordered a battery weeks ago & no sign of it. Payment went out of my account the next day. I've sent them about 10 emails & I get the automated response saying someone will contact me but no one ever does. I've asked for a refund but have not received it.

I've now reported them to the Office of Fair Trading as this company needs to be looked into. Don't use them.

November 11, 2011
Unprompted review
Rated 1 out of 5 stars

Theft

Do not use this company. cannot believe I used this company for the first time without checking them out.
They did not deliver my item - did not reply to the messages on their site - no telephone number or any contact details available.
Pure theft!!

October 10, 2011
Unprompted review
Rated 1 out of 5 stars

Don't use them

Ordered two batteries that arrived relatively promptly (in very confusing Amazon packaging). Problem was that they were the wrong items. Contacted DC Battery customer support by e-mail and received a "we'll get someone to help you" response after a few days, not the one working day suggested on the website. Since then nothing at all, so I'm left with two useless batteries. Thankfully they weren't expensive, so I'll put it down to experience.

I strongly recommend you don't use these people. Any vendor can make a mistake - it's how they subsequently deal with it sorts good service from bad.

September 20, 2011
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look