DC Battery Reviews 

Ordered 1 month ago on so-called 5 day delivery. They have never replied to my emails, which they promise to within 24 hours. Now raised to a complaint with PayPal and had to but batteries from Amazon - which arrived promptly. They did respond once after PayPal contacted them, and they said that batteries would arrive within a few days - needless to say they never did. Will be reporting them to trading standards office.

I ordered a battery & charger for my camera on 13 July ready for my holiday on 5th August, nothing arrived so I contacted the company several times without any luck. I then started a dispute through PayPal and ended up buying the items from another company.
Today the items have arrived (4th August) in Amazon packaging!!
I will not be buying anymore products from them again.
The service is rubbish and so is there customer service.

I placed an order for a phone charger 4 weeks ago. Nothing has happened with it (except the company was quick to charge my credit card). I have sent 2 questions and received no answers. Surely this company should be avoided at any cost.

As others have said, I wish I had checked the reviews before ordering. This company is based in Hong Kong and although cheap the product received was faulty and did not work. Strangely enough the item arrived in Amazon packaging with an Amazon order ID but Amazon have no record of such an order.. strange eh ?
Several emails later still no response from DC battery and so I have now requested a full refund from Paypal.
My advice, spend a little more and buy from a reputable company who have a proper customer service department or spend your money on an expensive coffee, you'll get more joy out of it !

I wish I had reviewed this company before using them I ordered a battery and charger for my Olympus camera and I am still waiting for them. I have sent 3 E-mails and am still waiting for a response I will never use this so called Company again and will advise all friends and family as well as all reading this to do the same. Next stop is to contact PayPal and inform them of problems

I wish I'd seen the reviews of this company before I ordered 3 items.
2 arrived from Hong Kong after a long wait of 16 days. When I enquired about the third item I got an automatic email response that they would reply within 1 business day, which they didn't. Two subsequent reminders over a further 4 weeks yielded no response either.
The impression is that they just don't do customer service. My recommendation is that you don't risk your money with this lot. They might be cheap if you get your goods but very expensive if you don't.
They might think that they can turn a blind eye to this type of fraud as there will always be more suckers out there to send them money. Well it won't be me, and if you're smart it won't be you either.

Odered a Power supply and 8 GB HDHC card and it arrived in 19 days. So, a bit slow but it came. If I had read the reviews before ordering I probably wouldn't have ordered from them. In the end I am pleased with the result but they clearly need to review their customer service and response.
Brian UK

I raised my order and then followed through 2 weeks later to find they had forgotten to contact me to tell me that out of stock and wont be available for a couple of weeks. I chose to wait. I was later asked When did a "need" the item. When I replied asap, I was told that the revised delivery period could not be guaranteed. At that time I then checked for reviews and based on this site, I issued a PAYPAL claim. Upon issuing a PAYPAL claim, I did receive a swift refund.

This was a great transaction. I had just gotten my Ipad and wanted to protect it with the ipad case. Found this seller and ordered it from them. Wow, it was at my house in no time!!! Great transaction, good price, great alround seller!!!

Wish I had read these reviews before placing an order with this fraudulent company. My money was taken immediately but the batteries never arrived. I sent several emails to the company but never had a reply. I finally discovered that they are based in Hong Kong and not UK. This is a disgraceful situation and the company should not be allowed to trade. I was reimbursed by my credit card company for the purchase but we all pay for these losses eventually.

I placed few orders to buy batteries which is fast delivery to my address. The customer service can't say it is good but fair for me. They have stated some products will be taken longer for delivery and some is excellent fast. But price is cheap anyway.

Same as everyone else on here, my order has resulted in no goods arriving (I am in New Zealand). No emails answered. Phone always on answerphone. I have today sought legal advice and intending to take action against this company. Have also informed Police. Pursuing dispute claim through bank and paypal (have been told that as paypal processed the payment I will get a refund). This company (of should i say "bunch of criminals" ) responded to me when I complained with threat of legal action that they would issue a refund (email from 'Bella' who - surprise surprise - answers emails across the world) and, surprise surprise, no refund. I am so hacked off about this I intend to dedicate every bit of spare time I have at the moment to inform web users of these sharks.

did not get goods money gone out of bank not happy at all it was a Sony memory card 32 gig not happy needed it do not buy From these cow boys do not

I purchased a battery from this company to only find out that they are based in Honk Kong .So when battery arrived in Ireland it was stopped by customs and i have to pay vat and postage to customs .If I had knowing it was cumming from Hong Kong I would not have purchased it.When I sent them a mail no reply from them .DO NOT BUY FROM THIS COMPANY.Wish I had checked this website before ordering.

My experience was pretty good overall, but not without its issues. The Pentax battery I ordered did not arrive, although the PayPal payment had gone through. Unlike my normal practice, I did not review this company before placing an order. I found this forum only after I became concerned. I went back to the site and found that my battery order was still in the Shopping Cart, as if no payment had been made. Following the advice provided here, I immediately lodged an incident report with PayPal. I emailed the company, and I DID receive a courteous and apologetic reply. The product then arrived promptly (from Hong Kong). It is the right product, and it charged fully, and the camera accepts it (an issue potentially with non-original batteries). My experience was ok. Given all the heartache expressed in this forum, I probably wouldn't go back to them, but on this occasion I'm giving them four stars.

I wish that I had seen all the problems that others were having with this company before I placed my order. It will make me investigate unknown companies further before placing on-line orders. You cannot contact them and you only get computer generated responses that say they will contact you within 24hours and obviously they dont!!

my Order never arrived. placed order on their website paid using my credit card via RBS gateway. Order never arrived. No reply to emails. no contact number on their website. EVEN THOUGH THE PRICES ARE CHEAP DO NOT USE THIS WEBSITE

I received half of my order (items are not perfect as pluging the USB cables to my iphone is very tricky) within a week with a sticker saying the other half should follow... It has been 3 weeks and nothing came and the company didn't reply to any of my emails...

having ordered a camera battery that arrived promply i found i'd erred in choosing a fugi item instead of a casion(same ref.number)

i advised DC of my error who responded with an automated reply saying i would be contacted with in 24hrs. Well they didn't.

under the distance selling rules i was entitled to return the item. I wasn't asking for a refund and would have happily paid post and packing .

Avoid

battery charger arrived after 3 weeks and was sent from amazon.co.uk-what is that about?