Phoned DDWILSON as boiler had broken during the cold weather, Saturday morning . The Lady said someone would be out that day.later an engineer and his apprentice came and fixed the problem. The two of... See more
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DDWilson, your reliable, friendly, award-winning gas and heating engineers and boiler installation team proudly serve every corner of Liverpool, Merseyside, Lancashire, North Wales, and ever-expanding areas. Experts in residential and commercial boilers, we're here to keep you warm and content, backed by our unwavering dedication and trusted service. DDWilson is proud to have attained various awards and industry recognitions that solidify our reputation as a leading boiler installation provider. These distinctions include winning the UK Enterprise Awards and showcasing our commitment to outstanding service and enterprise excellence. DDWilson is a "Vaillant Mastertech Accredited," ensuring our customers uphold the highest boiler services standards. One of our most recent achievements was winning the "Global 100 Winner 2022." This recognition and other accolades affirm our commitment to high-quality service provision in the boiler installation industry. Our commitment to elite quality service has also granted us an affiliation with the Guild Of Master Craftsmen from 2020 to 2023. Finally, our team holds Gas Safe Certification, a mandatory qualification for UK professionals working on gas appliances. DD Wilson gas engineers have been in the industry since 1998. Started as Wilson Gas in 2006, initially as a sole trader with an old Ford Escort 55 diesel and 100 business cards relayed to an old dial house phone. The vision and mission were clear. We wanted to be the premium local service company that became the household name for people living in the Merseyside Cheshire and North Wales area when their heating or hot water problems should arise. We wanted our people to think of us immediately and choose us as their best option for boiler repairs or installations. The company's name came from the founder and the secretary's children, Darren and Dylan. We started our spare box room inside our family home. The boys were on the floor, under the table, as their mum was working 7 am till 9 pm daily to earn the loyalty and trust we are renowned for. All this while Darren, the dad, was alone on the road, delivering the results and creating the relationships with our customers we still have today. From strength to strength In 2008, we decided to form DD Wilson Sole Traders with a vision that one day, the boys would be able to help Dad and keep the business with our family for centuries to come. In 2018, we formed DDwilson Gas Engineers Ltd and moved into our Big Unit in Knowsley Industrial Park, where we now take on 12 full-time staff, including a gas apprentice and admin apprentice. We're as accurate and as genuine as they come. Regulars always ask how the kids and dogs are doing, as they are forever with us. If they are not in school, they are undoubtedly in our friendly office or the van with Dad occasionally, meeting the customers and earning their pocket money. Our message is clear: we give you "No Stress and No Mess." Using quality products and premium service with aftercare from a family that does care. We provide installation service and repairs to all domestic gas appliances, mainly Central Heating and Boilers. We do loads for the local people where and when we can, and it's "Nice to be Nice". We sponsor Carla Lane Animal Rescue in Melling because we love the animals. We have given so much to our community directly from us to them when we encounter the challenges they face. Our business has stepped in to improve their lives, and we take great pride in this. "YOU KNOW THE ONE" We sponsor local football teams and often give out lots of freebies for local charities and people we find that are in need. We don't just take the money and leave. We create a personal relationship with each of our customers, which helps us grow. In 2020, we were awarded, "The 2020 SME Business Awards (Best Boiler & Heating Installation Service Northwest). The same year, we became the 5-star reviewed boiler company on Trustatrader in the Northwest. It has taken a lot of hard work and effort to ensure our customers have the same service and are giving us the correct feedback. This has helped us to grow as a company, as Trustatrader only use customer reviews from genuine customers. We are so proud of all our staff and customers for making this happen. With 2020 being one of the most challenging times, DD Wilson carried on supporting our customers and helping out where we could. After being recognised and awarded "Guild of master craftsmen 2020", we haven't looked back. Our plan is straightforward: keeping you guys happy for decades to come. You only care how much we know. When you know how much we care. Thanks for reading about us. We hope we get to meet you soon. Darren & Claire
Contact info
Unit 8, Redwood Point, Woodward Rd, L33 7UZ, Liverpool, United Kingdom
- 01517398945
- info@ddwilson.com
- www.ddwilson.com
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Good Honest Company
I have used this company for about 8 years now, from the original boiler installation to a service every year. Excellent communications from admin and professional service from all gas engineers, very knowledgeable and polite. I would recommend this company. Well done Darren
new to Liverpool and needed help
I recently bought a flat in Liverpool and I'm not local. The boiler had their sticker on so I contacted them for help with the boiler history and getting it serviced. I can't fault the feedback or the service. Top notch.
Can't thank Darren & the team enough
Can't thank Darren & the team enough. New boiler fitted over the other side of the kitchen within a matter of days from first contacting them. Paul was very knowledgable and nothing was too much trouble. Everyone I have encountered at DD wilson from Darren, Paul and the office girls have been brilliant. Will definitely use DD Wilson again when I replace all my downstairs radiators in the near future. Reasonable price, not the cheapest but definitely a fair price for the level of customer service we have received. After care has been great too! Can see why you have so many good reviews! Thanks again
Amazing company with amazing service, thank you!
Cannot express how thankful I am that I called this company today. I have had a leak coming from my ceiling for almost a week. I’ve had three different plumbers and even a roofer out in the hope of resolving the problem and no one has been able to sort it. Called DDWilson around midday today and the leak had been repaired by 4:30! Their service is so slick and professional from start to finish and I will most definitely be calling them when I next need a plumber.
Great service, again!
I have been using Darren and the DD Wilson team for some time now across several rental properties in Liverpool, and the service has been consistently excellent.
Darren and his team are extremely thorough, knowledgeable, and informative, always taking the time to explain the work required and keeping me fully updated throughout. Communication is reliable, which is invaluable when managing multiple properties.
The quality of workmanship is immaculate, and jobs are completed quickly and efficiently, with minimal disruption to tenants, something I particularly appreciate as a landlord. They are professional, tidy, and respectful on site, and the work is done right the first time!
I would not hesitate to recommend DD Wilson to anyone looking for a trustworthy and dependable plumbing service. A genuinely reliable local business that I’m happy to continue using.
I had no heating and no hot water 3…
I had no heating and no hot water 3 weeks before Christmas, thank god I found DD Wilson. They pulled out all the stops and I had a new boiler fitted within a couple of days.
All the staff in the office, the lads who fitted it were so good, can’t thank them enough.
Highly recommend these guys you won’t be disappointed.
Best gas engineers in Liverpool
I've been using this firm for a number of years to service and originally install our boiler. DD Wilson are professionals that are always polite and are able to get the job done with no fuss. I will continue to use these guys for all of my central heating needs and highly reccomend them to others. Thank you for taking care of our boiler and we are proud to be supporting a local business!
After looking for a gas engineer…
After looking for a gas engineer locally I came across DD Wilson and after checking their reviews decided to contact them re my whistling boiler. From the first phone call they were very helpful and professional, The engineer who completed the work was very knowledgeable and explained the issue with the boiler and it’s now working perfectly. I would recommend this company wholeheartedly
Would Definitely Recommend This Company
This wasn't the first time we've used D D WILSON, and once again we had the most amazing service. A huge thankyou to Steve, who was brilliant. When he discovered a problem with the boiler, he explained the situation, and said that he would try to sort it out ASAP. True to his word, he ordered the part immediately, and returned the following day to sort out the problem. Would definitely recommend this wonderful company. Christine
Polite, professional and excellent work
Having asked DD Wilson to install a new boiler for my mum, she was very pleased with the service - polite, professional and excellent work. Many thanks.
I would not hesitate to call DD Wilson…
I would not hesitate to call DD Wilson for any plumbing or heating issues in the future.
The work they have carried out in my property was second to none.
I am really pleased with the result.
Well done.
A very good family run firm
Very professional team.
Very efficient
Good competitive price
Great Service ...
Called DDWilson on the friday ..they came out on the Friday to service the boile to be told we needed a new boiler.
They could do the work on the monday.Josh the engineer was amazing explained everything to us .got us a quote from the team,we agreeded . Josh turned up on time stated, very professional,very clean and tidy worker. He is a credit to your company. THANKS JOSH .
Absolutly great work from engineer…
Absolutly great work from engineer explained everything what he was doing.
I initially turned to Darren and team 3…
I initially turned to Darren and team 3 years ago for a boiler replacement after other suppliers either didn’t answer enquiries or no showed.
I have used him ever since.
His team are always professional, polite and clean up any mess made, turn up when they say they are, prices are given up front and the yearly boiler service reminder is useful.
Tristan fitted a new shower tray
Tristan fitted a new shower tray, mixer shower, and vanity/sink. Shower tray was a challenging job but he rose to it and we are really pleased with his work and overall professionalism. Such a great guy and a credit to DD Wilson. Thanks again.
DD Wilson gas engineering
After trying several gas companies I found DD Wilson and I am so glad I did.
First class service from admin staff to engineers. Very prompt in installing a new central heating combi boiler. The engineer who did the installation (Paul) did a great job and was so clean in everything he did. No mess whatsoever.
I have arranged for annual servicing to be carried out at a very reasonable price.
I can’t praise the service enough and have no hesitation in recommending DD Wilson to anyone who wants gas work carried out.
E.M Liverpool
Refreshing Change to have such a polite knowledgeable tradesman
Review:
Excellent service from start to finish from DD Wilson Engineering . The engineer called ahead to let me know when to expect him and arrived right on time. He was extremely polite, knowledgeable, and took the time to explain the issue clearly. The problem was fixed straight away, and he even cleaned and checked the boiler to ensure everything was working perfectly. Really professional and efficient — highly recommended!
Staff very professional
Staff very professional, extremely friendly, good communication. The price the quote is the price you pay no extras added during the job. They do good job, and leave your home clean and tidy
Excellent and efficient service
Excellent and efficient service. I requested for a gas technician to come out to my property today to get my gas metre uncapped and all appliances checked and certified. They sent someone out within 2 hours of booking. The work was carried out in less than an hour.
Highly recommend this company. Easy to pay for and reasonably priced.
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