DEAL DIRECT FINANCIAL SOLUTIONS LTD Reviews 

633
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I have used deal direct for almost 10 years. The same person has consistently given a great service that is tailored honest and speedy

Rated 5 out of 5 stars

Really no hassle no over complicated forms just get the best offer out there and great communication.

Rated 5 out of 5 stars

Simon was our mortgage advisor. We had several issues getting a mortgage when trying independently. As soon as we spoke to Simon he went through everything with us, gave us advice on all different mor... See more

Rated 5 out of 5 stars

Previously mortgage free, we wanted to borrow a sum of money for some home improvements. Lee Conway was superb and arranged an appropriate small mortgage fixed rate for 5 years with rapid turn around... See more

4.9

Excellent

TrustScore 5 out of 5

633 reviews

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4.9

All reviews

(633)

42 reviews in the last 12 months

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Rated 5 out of 5 stars

Absolute legend

If you are nervous about the mortgage process, use Simon Tai from deal direct. Extremely responsive. No jargon, no pressure just results. Best broker I have ever used. Absolute legend!

February 11, 2026
Unprompted review
Rated 5 out of 5 stars

The best mortgage advisor Simon.

Simon was our mortgage advisor. We had several issues getting a mortgage when trying independently. As soon as we spoke to Simon he went through everything with us, gave us advice on all different mortgages that would be most suitable. We ended up getting an offer so quickly with an amazing rate. He took away all the stress of the issues we had previously and dealt with any other issues, contacting us only when required, we literally can’t thank him enough. His experience, guidance and just genuine care meant a lot to us. We would highly highly recommend him !!! Thank you again! You made our year when the offer came through.

January 29, 2026
Unprompted review
Rated 5 out of 5 stars

We used Deal Direct almost 9 years ago…

We used Deal Direct almost 9 years ago for our first mortgage and the help and guidance for first time buyers was second to none. Second time around we tried doing it alone but as with our first mortgage we had issue after issue so decided to use Deal Direct due to how helpful and useful they were first time around. As for Simon who helped us this time, we could not be more grateful, not only did he help us succeed in gaining our new mortgage but also the help and advice on buying our new house. When the time arrives for us to remortgage we won’t have to think twice about using Deal Direct to sort it all again

January 23, 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional customer service

Simon was very efficient in managing my mortgage application and was in regular contact regarding its progress. He provided exceptional customer service, responding to my queries quickly and explaining everything very clearly. I would definitely recommend him to others.

January 9, 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

Direct Deal have helped me on a few occasions and they are excellent
Lee Conway is very knowledgable and helped match my needs to a solution that worked for me
He explained things in layman’s terms and ensured I understood the processes at each step
I never felt pressured and was very grateful for all the help given
It was all very smooth

January 4, 2026
Unprompted review
Rated 5 out of 5 stars

Informative

Informative, patient and not pushy, second time using Simon at Deal Direct. I would recommend to others.

November 1, 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding Service!

Excellent service and fantastic communication from Simon Tai, this is the second time we have used Simon from Deals Direct Financial Solutions and once again he did not disappoint. Excellent communication, very efficient and kept up to date at every stage.

Would highly recommend Simon if you require a competent professional!

November 28, 2025
Unprompted review
Rated 5 out of 5 stars

Deal Direct Financial Solutions Ltd…Remortgaging

Deal Direct Financial Solutions Ltd made the process of remortgaging very smooth and simple. They contacted us months before our current deal was to end. They gave us several options to allow us to select the best one for our circumstance. As soon as my husband and I signed all the forms, our mortgage deal was secured on the same day. I would like to thank especially Hayley for making the transition very seamless and quick for us.

October 14, 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding

We’ve worked with Simon Tai for a number of years now, and every experience has been exceptional. Simon consistently goes above and beyond to make the mortgage process easy to understand and stress-free. He takes the time to listen, offers expert advice tailored to our needs, and always finds us the best possible deals.
What we value most is his consistency and genuine care — no matter how our needs have changed over the years, Simon has been there to guide us every step of the way. We trust him completely and would recommend him to anyone looking for a knowledgeable, reliable, and dedicated mortgage broker

October 11, 2025
Unprompted review
Rated 5 out of 5 stars

Second mortgage

We needed more money to complete our renovation. Lee Conway at deal direct has made this happen for us. He was also the person to get us our mortgage 3 years ago . He is vey helpful , guides you through the process from start to finish. Always on point getting back to you in a timely manner . Kept informed at every point of the process . The whole process from start to finish has taken less a week. Very happy with our overall experience.

October 10, 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional Service from Start to Finish

I had an amazing experience working with Simon Tai at Deal Direct Financial solutions ltd. He is professional, transparent, and genuinely interested in helping me find the best mortgage option for my situation.

The entire process was smooth and stress free he explained every step clearly, answered all my questions promptly, and went above and beyond to secure a great rate. Communication was excellent throughout, and I always felt supported and informed.

It’s rare to find someone who combines deep knowledge with such a personal touch. I would 100% recommend Simon Tai at Deal Direct Financial Solutions to anyone looking for a mortgage broker who truly cares about their clients.

Thank you again for making what could have been a complicated process so easy! I would give him 5 gold stars ⭐⭐⭐⭐⭐

September 9, 2025
Unprompted review
Rated 5 out of 5 stars

Five star servic3…

Hayley was brilliant from start to finish. This was quite a complex re-mortgafe to arrange due to our financial position and circumstances. Hayley didn't make any false promises and kept us up to date every step of the way. Great service.....thanks Hayley.

September 5, 2025
Unprompted review

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