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Rated 5 out of 5 stars

Your organisation and employee team has taken such a weight off my mind. I'd highly recommend you and I'm so thankful during these turbulence of times, I feel valued, supported and not just ou... See more

Company replied

Rated 5 out of 5 stars

Spoke to Bella who handled my query super fast and was absolutely lovely. Polite professional and efficient. Particularly with the nature of the calls that you guys receive with people in hard times... See more

Company replied

Rated 5 out of 5 stars

Really friendly and helpful staff. They understood the situation and really helped out. Highly recommend them

Company replied

Rated 5 out of 5 stars

Allie has been nothing but trustworthy and patience and professional at all times. This is a very stressful situation to be. As my case worker she has fully explained everything so that I totally un... See more

Company replied

Company details

  1. Credit Counseling Service

Written by the company

We are a approved Debt Advice/Management firm. Authorised by the Financial Conduct Authority to assist people with their debt issues. Fees may be payable dependant what solution is best for you, Free Debt Advice is available from www.moneyadvisor.co.uk


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

315 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Relief

Relieved allot of my stress of money worries , now all my debts are in one easy payment and I can pay more when I have extra money spare. Should have done this ages ago .

May 30, 2024
Unprompted review
Debt Correct logo

Reply from Debt Correct

Great to read we have helped.

Rated 1 out of 5 stars

Truly Unhelpful & Fake Reviews

Truly unhelpful, didn't reply to messages and have to chase to be able to reach them. Don't pay creditors saying simply 'we won't pay'. avoid and go with someone else

All these reviews that are 5 stars as a couple of days apart, normally two at a time, and all follow the same format - highly suspicious and most likely fake

May 22, 2024
Unprompted review
Debt Correct logo

Reply from Debt Correct

Hi there, we are very sorry to hear about your experience. We are regulated and are unable to hold your money for more than 5 days, so all money is distributed to your creditors within this time. Are you free to speak with a manager so we can get this resolved, if so, please call in and ask to speak with our manager Katie on 01706 716 440 and we will do our best to help? We can assure you that the reviews on our trust pilot are not fake. As you can see we have only been using Trust Pilot in recent years, thank you.

Rated 5 out of 5 stars

My advisor was Kim she was extremely…

My advisor was Kim she was extremely understanding supportive and helpful. Kim helped me go trough with my debs plan and made sure I was feeling comfortable all the time,I am so very grateful for the compassion and professionalism Kim provided,and the big relief I felt by the end of the phone call.
Many many thanks Kim 😊 🙏

May 23, 2024
Unprompted review
Debt Correct logo

Reply from Debt Correct

I appreciate you taking the time to leave this review.

Rated 1 out of 5 stars

STAY AWAY

STAY AWAY!

Watching immediate family struggling with this service is despicable and unbelievable! stay away and spend your money elsewhere. horrible service with no remorse! No response and lack of empathy after stealing your money...

May 1, 2024
Unprompted review
Debt Correct logo

Reply from Debt Correct

You are not a customer of debt correct

Rated 5 out of 5 stars

Debt correct staff bella

Bella at debt correct is amazing I can't thank her for the help and support she has given me shes always messaging making sure I've no problems always on the end of the phone if needed I 100% recommend this company

May 16, 2024
Unprompted review
Debt Correct logo

Reply from Debt Correct

Thank you for your comments about the service from Bella.

Rated 5 out of 5 stars

Get help with your debts now

I found it debt correct to be extremely helpful understanding and helped me out in a great way. I do wish I had done it much sooner.

May 16, 2024
Unprompted review
Debt Correct logo

Reply from Debt Correct

We are always here to help

Rated 5 out of 5 stars

Help full and honest

Help full and honest. Been using debt correct for 12 months now and they have helped when ever new problems occur.

May 16, 2024
Unprompted review
Debt Correct logo

Reply from Debt Correct

You are a valued customer, and we are always here to help

Rated 4 out of 5 stars

Very helpful and polite and not pushy…

Very helpful and polite and not pushy listens to what you are saying

May 15, 2024
Unprompted review
Debt Correct logo

Reply from Debt Correct

I appreciate you taking the time to leave this review. Let me know what we need to do to be 5 stars!

Rated 5 out of 5 stars

Nice to speak with Kim

Kim was very nice , proffesional and helpful .

May 14, 2024
Unprompted review
Debt Correct logo

Reply from Debt Correct

Pleased to read Kim was of assistance.

Rated 5 out of 5 stars

Kim was really helpful over the phone

Kim was really helpful over the phone. Great explaining things and can't fault her ability to keep things simple. Would use again!

May 9, 2024
Unprompted review
Debt Correct logo

Reply from Debt Correct

I will pass your comments onto Kim. Thank you

Rated 5 out of 5 stars

Michelle and Emily were fantastic!

Michelle and Emily were fantastic and a pleasure to deal with. They could not have been more helpful and reassuring. I am so grateful to both of them for making a difficult situation very bearable. Thank you so much.

May 9, 2024
Unprompted review
Debt Correct logo

Reply from Debt Correct

Thank you, I will let the girls know!

Rated 5 out of 5 stars

Great service

Great service - friendly. Took the time to explain everything carefully.

May 3, 2024
Unprompted review
Debt Correct logo

Reply from Debt Correct

Thank you. We are always here should you need us.

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