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See what reviewers are saying

Rated 5 out of 5 stars

Your organisation and employee team has taken such a weight off my mind. I'd highly recommend you and I'm so thankful during these turbulence of times, I feel valued, supported and not just ou... See more

Company replied

Rated 5 out of 5 stars

Spoke to Bella who handled my query super fast and was absolutely lovely. Polite professional and efficient. Particularly with the nature of the calls that you guys receive with people in hard times... See more

Company replied

Rated 5 out of 5 stars

Really friendly and helpful staff. They understood the situation and really helped out. Highly recommend them

Company replied

Rated 5 out of 5 stars

Allie has been nothing but trustworthy and patience and professional at all times. This is a very stressful situation to be. As my case worker she has fully explained everything so that I totally un... See more

Company replied

Company details

  1. Credit Counseling Service

Written by the company

We are a approved Debt Advice/Management firm. Authorised by the Financial Conduct Authority to assist people with their debt issues. Fees may be payable dependant what solution is best for you, Free Debt Advice is available from www.moneyadvisor.co.uk


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

315 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

They have been great Ellana was really…

They have been great Ellana was really nice and dealt with me in a calm and reusureing way I can now breath a little better now knowing they are helping me thankyou so much

June 18, 2024
Unprompted review
Debt Correct logo

Reply from Debt Correct

Thank you. I will pass on your comments to Ellana. We will always be available if you need us.

Rated 5 out of 5 stars

Kevin Russell Everyone from this group…

Kevin Russell Everyone from this group was good and polite could not be happier with this company I would this recommend to anyone 10 / 10 big thank you.

June 21, 2024
Unprompted review
Debt Correct logo

Reply from Debt Correct

We really appreciate your comments and I will pass this onto our team

Rated 4 out of 5 stars

Friendly helpful staff

Friendly helpful staff! Early days yet but so far so good.

June 21, 2024
Unprompted review
Debt Correct logo

Reply from Debt Correct

The start of any plan can bring up issues. Please contact us at any time.

Rated 5 out of 5 stars

Very helpful,polite

Very helpful,polite, accurate,clear and concise in communication and willing to help.

June 18, 2024
Unprompted review
Debt Correct logo

Reply from Debt Correct

We are always here to help.

Rated 5 out of 5 stars

Fantastic service

Had a lovely lady -Ellanah - finalise my Debt Management Plan. Really friendly service. So straight forward and simple. Amazing customer service. 5 stars

June 18, 2024
Unprompted review
Debt Correct logo

Reply from Debt Correct

I am pass on your thanks.

Rated 5 out of 5 stars

Kim was brilliant

Kim was brilliant, helped me feel supported and not alone. As I'd held of ringing out of pure shame
Kim helped me see there is a light at the end of the tunnel

June 17, 2024
Unprompted review
Debt Correct logo

Reply from Debt Correct

There is no shame! Many are struggling through no fault of their own. High food, fuel and inflation has caused many to suffer.

Rated 5 out of 5 stars

Ellanah

Ellanah had a very professional voice and provided me with a great service by making me fully aware of what I was getting into , couldn’t fault her , give her a pay rise :)

June 13, 2024
Unprompted review
Rated 5 out of 5 stars

Friendly and helpful service

Friendly and helpful service

June 5, 2024
Unprompted review
Debt Correct logo

Reply from Debt Correct

Thank you for your review, we really appreciate the feedback. Please let us know if you need anything at all throughout your plan

Rated 3 out of 5 stars

Whys does dept correct say the money I…

Whys does dept correct say the money I repay back to them they take it out as M%S bank any ideas anyone

June 5, 2024
Unprompted review
Debt Correct logo

Reply from Debt Correct

Hi there, we have tried to give you a call to explain this to you Jamie. M&S bank operate our payment system. We also need to speak to you for your welcome call so please call 01706 716 440 when you are free and your account tea\m will be able to go through this with you. Thank You

Rated 5 out of 5 stars

Can I get an understanding of the…

Can I get an understanding of the reason why I have been asked to open a new bank account via text message from uk debt? And give them my details please
Many thanks

June 3, 2024
Unprompted review
Debt Correct logo

Reply from Debt Correct

Please call 01706 716440 so we can discuss.

Rated 5 out of 5 stars

All information was given in full…

All information was given in full context as clear as possible so had no issues understand anything at all and checked if I was completely sure and or had any questions

May 30, 2024
Unprompted review
Debt Correct logo

Reply from Debt Correct

Please contact us at any time .

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