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Rated 5 out of 5 stars

Your organisation and employee team has taken such a weight off my mind. I'd highly recommend you and I'm so thankful during these turbulence of times, I feel valued, supported and not just ou... See more

Company replied

Rated 5 out of 5 stars

Spoke to Bella who handled my query super fast and was absolutely lovely. Polite professional and efficient. Particularly with the nature of the calls that you guys receive with people in hard times... See more

Company replied

Rated 5 out of 5 stars

Really friendly and helpful staff. They understood the situation and really helped out. Highly recommend them

Company replied

Rated 5 out of 5 stars

Allie has been nothing but trustworthy and patience and professional at all times. This is a very stressful situation to be. As my case worker she has fully explained everything so that I totally un... See more

Company replied

Company details

  1. Credit Counseling Service

Written by the company

We are a approved Debt Advice/Management firm. Authorised by the Financial Conduct Authority to assist people with their debt issues. Fees may be payable dependant what solution is best for you, Free Debt Advice is available from www.moneyadvisor.co.uk


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

315 reviews

5-star
4-star
3-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

A Great team that help when it matters most.

The team and my account manager Kim are amazing. They are very understanding, when i thought i had no options they managed to find the best option that could help my situation. Thanks to them i have less worries and sleepless nights. Highly recommended.

July 4, 2024
Unprompted review
Debt Correct logo

Reply from Debt Correct

I am pleased to read about the service you received from Kim

Rated 5 out of 5 stars

Perfect explanation.

Perfect explanation.
Good understanding of what happens.

July 4, 2024
Unprompted review
Debt Correct logo

Reply from Debt Correct

Thank you, remember, any issues, just call

Rated 5 out of 5 stars

Staff so helpful and non judgemental…

Staff so helpful and non judgemental made a difficult situation easier-i am grateful for the time and advice and process made simple-kim was so kind and professional thank you

July 3, 2024
Unprompted review
Debt Correct logo

Reply from Debt Correct

Thank you for your comments, I will pass them onto Kim

Rated 5 out of 5 stars

annual review

Quick and easy annual review. Information given was clear and the help received was great. Emily-Jayne was really helpful :)

July 3, 2024
Unprompted review
Debt Correct logo

Reply from Debt Correct

I appreciate you taking the time to record your comments regarding Emily-Jayne.

Rated 5 out of 5 stars

This was easier than I thought!

I found the whole experience straightforward and not as bad as I thought it was going to be. Everyone was compassionate towards myself, and everything is explained. Thank you, a weight has been lifted.

June 28, 2024
Unprompted review
Debt Correct logo

Reply from Debt Correct

Thank you for your comments.

Rated 5 out of 5 stars

Not always easy asking for help

Not always easy asking for help when I’m struggling situation but Kim & the whole debt correct team have been so kind, understanding & helpful with my situation I can’t thank them enough.

June 27, 2024
Unprompted review
Debt Correct logo

Reply from Debt Correct

You should never feel you cannot ask for help. We are here to assist you.

Rated 5 out of 5 stars

Amazing customer service!

Every single person I spoke to during my process has been amazing they have out my best intrest up front with no judgement on my financial decisions everybody seemed to really care and everybody had a passion for the job they do I really felt that personal connection with everybody I spoke to I feel very relieved already and I'm only one day into the process you all do an amazing job so thankful to you all

June 26, 2024
Unprompted review
Debt Correct logo

Reply from Debt Correct

Thank you for your detailed review. It is good to read we are giving you the service you deserve.

Rated 5 out of 5 stars

Great helpful and very friendly and…

Great helpful and very friendly and polite customer support workers who help you with everything you need to know and explain everything to you so you can understand what they say to you instead of words that you haven't got a clue what it means

June 27, 2024
Unprompted review
Debt Correct logo

Reply from Debt Correct

I am pleased to read that we are speaking to our customers in a way they understand what we are trying to do for them.

Rated 4 out of 5 stars

The lady i spoke to during my welcome…

The lady i spoke to during my welcome call was super friendly and super clear in explaining everything.

June 26, 2024
Unprompted review
Debt Correct logo

Reply from Debt Correct

Thank you for taking the time to leave this review. Do not hesitate to contact us at any time.

Rated 5 out of 5 stars

Really helpful straightforward service…

Really helpful straightforward service with all the information relayed perfectly. This has really helped my situation and I can't be more grateful.

June 26, 2024
Unprompted review
Debt Correct logo

Reply from Debt Correct

I am pleased we are helping your situation. Money worries are very stressful , you are not alone. We are always here to help.

Rated 5 out of 5 stars

Emily was excellent

Emily was excellent, so patient & helpful, explaining everything in great detail.
A huge help and highly recommend using Debt Correct if You are experiencing financial problems and need help.
Thank You.

June 25, 2024
Unprompted review
Debt Correct logo

Reply from Debt Correct

I will pass on your comments to Emily. We appreciate you taking the time to leave your review.

Rated 5 out of 5 stars

Emily Jayne was very helpful and…

Emily Jayne was very helpful and reassured me of my plan with debt correct. Very friendly and attentive :)

June 24, 2024
Unprompted review
Debt Correct logo

Reply from Debt Correct

Thank you, I do appreciate your comments.

Rated 5 out of 5 stars

Emily-Jayne has dealt with all my…

Emily-Jayne has dealt with all my questions and concerns perfectly and has helped me out in more ways than one, she always seems to go above and beyond which I genuinely appreciate. So thank you Emily 🙏

June 24, 2024
Unprompted review
Debt Correct logo

Reply from Debt Correct

Very pleased to read about your experience. I will pass on your comments.

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