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Rated 5 out of 5 stars

Your organisation and employee team has taken such a weight off my mind. I'd highly recommend you and I'm so thankful during these turbulence of times, I feel valued, supported and not just ou... See more

Company replied

Rated 5 out of 5 stars

Spoke to Bella who handled my query super fast and was absolutely lovely. Polite professional and efficient. Particularly with the nature of the calls that you guys receive with people in hard times... See more

Company replied

Rated 5 out of 5 stars

Really friendly and helpful staff. They understood the situation and really helped out. Highly recommend them

Company replied

Rated 5 out of 5 stars

Allie has been nothing but trustworthy and patience and professional at all times. This is a very stressful situation to be. As my case worker she has fully explained everything so that I totally un... See more

Company replied

Company details

  1. Credit Counseling Service

Written by the company

We are a approved Debt Advice/Management firm. Authorised by the Financial Conduct Authority to assist people with their debt issues. Fees may be payable dependant what solution is best for you, Free Debt Advice is available from www.moneyadvisor.co.uk


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

315 reviews

5-star
4-star
3-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Helpful advice on options available

The call adviser was very helpful and was informative about the options available.

April 18, 2024
Unprompted review
Debt Correct logo

Reply from Debt Correct

Thank you for your feedback. It's great to hear that you were happy with the advice provided. We will feed this back to your account manager.

Rated 5 out of 5 stars

So understanding and helpful

So understanding and helpful. Thank you for being so patient with me and working out an affordable way to manage my debts.

April 17, 2024
Unprompted review
Debt Correct logo

Reply from Debt Correct

Thank you for your review.

Rated 5 out of 5 stars

Emily and all the Team should get pay rise.

Debt Correct helped me not only to manage the creditors through my DMP but were fantastic in setting up the next step suitable to my financial needs.
Emily and all the Team were professional, approachable and cared to make sure I was in better financial health. Thank-you.

April 16, 2024
Unprompted review
Debt Correct logo

Reply from Debt Correct

We appreciate your comments, and will pass them on to Emily.

Rated 5 out of 5 stars

I phoned up this morning with a query

I phoned up this morning with a query
and Emily was very helpful and put my mind at rest so thanks for your help

April 16, 2024
Unprompted review
Debt Correct logo

Reply from Debt Correct

Thank you for taking the time to leave your comments. We are always here to help

Rated 5 out of 5 stars

Sign of relief

I spoke to a lady called Emily, she was very friendly and so understanding. She made me feel at ease and went through all my options. I can now breath a sigh of relief.
Thank you!

April 16, 2024
Unprompted review
Debt Correct logo

Reply from Debt Correct

Thank you for your review.

Rated 5 out of 5 stars

Ellanah made sure I understood…

Ellanah made sure I understood everything to do with my debt management plan, she also made sure to understand my medical conditions so she could help me in the best way possible. Ellanah was also very patient with me as I was also dealing with my daughter whilst on the phone call.

April 15, 2024
Unprompted review
Debt Correct logo

Reply from Debt Correct

Thank you, and remember we are here any time.

Rated 5 out of 5 stars

Ellanah was great

Ellanah was great! Very well informed and supportive

April 15, 2024
Unprompted review
Debt Correct logo

Reply from Debt Correct

I will pass your comments on, thank you

Rated 5 out of 5 stars

Great service

Great service, very supportive and they make sure things are handled without the stress. Big thanks to Ellanah for her help.

April 10, 2024
Unprompted review
Debt Correct logo

Reply from Debt Correct

Thank you
I will pass your comments onto Ellanah

Rated 5 out of 5 stars

I feel in control

The girls are akways friendly and very efficient. I know that I am in good hands.

April 10, 2024
Unprompted review
Debt Correct logo

Reply from Debt Correct

Thank you . Remember we are on your side.

Rated 5 out of 5 stars

She was so lovely and understanding

She was so lovely and understanding. I'm suffering with depression and anxiety and she put me at ease. Thankyou so much xx

April 9, 2024
Unprompted review
Debt Correct logo

Reply from Debt Correct

Sorry to read about your illness ,, contact us at any time.

Rated 5 out of 5 stars

Very understanding and supportive

Very understanding and supportive. Ellanah provided me with all the information I needed and was very professional. Appreciate all the help given

April 8, 2024
Unprompted review
Debt Correct logo

Reply from Debt Correct

I appreciate you taking the time to post this review. It is great to read about the service you received from Ellanah

Rated 5 out of 5 stars

Katie is professional and bubbly

Katie is amazing. She’s so helpful and she’s so kind. Wishes me luck with the kids and so professional at the same time. She’s so bubbly and I feel like I can speak to her about anything and she makes sure I’m stress free. Thank you so much Katie.

April 8, 2024
Unprompted review
Debt Correct logo

Reply from Debt Correct

I am pleased to read about the service you got from our manager Katie

Rated 4 out of 5 stars

How do I go about getting in contact…

How do I go about getting in contact with use as lines are currently busy due to training and I need to make a payment

Payment is due today 29/03/24 or could you provide what times it will automatically be taken so I can transfer money over

March 29, 2024
Unprompted review
Debt Correct logo

Reply from Debt Correct

We are closed till Tuesday please call on tuesday

Have a nice Easter, payment will be taken if funds available.
Don’t worry, if not we will sort on Tuesday. Call us Tuesday

Rated 5 out of 5 stars

Bella and debt correct are ⭐️⭐️

I rang up today regarding my current financial state, to which Bella answered the phone with a great attitude and so willing to help. I feel so secure due to bella putting me at ease. Thank you to the company and especially Bella your a STAR!!

March 28, 2024
Unprompted review
Rated 5 out of 5 stars

Bella is fantastic!its such a relief…

Bella is fantastic!its such a relief finally being on the right track again.big thank you to Bella who helps me with all of my debts

March 28, 2024
Unprompted review
Debt Correct logo

Reply from Debt Correct

Thank you for your review of the service received from Bella

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