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Decadeaukaart Reviews 37

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TrustScore 1.5 out of 5

1.4

Gift Shop
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  1. Gift Shop

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1.4

Bad

TrustScore 1.5 out of 5

37 reviews

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Rated 1 out of 5 stars

giftcard not received, terrible customer service

giftcard not received, terrible customer service.

I contacted customer service after attempting to receive a Decathlon giftcard while actually waiting in the store. I gave up after 30mins and paid cash. I contacted customer service several times since then and still, now 1 month later I have not received the email with the giftcard. Only a response telling me to check my junk email, which of course was the first thing I had already done. It is not there. I dont think they have any intention of sending me the giftcard or they have so many complaints they cannot answer them all.

August 8, 2024
Unprompted review
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